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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,128 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,128 reviews

September 27, 2024

Clean, beautiful waiting room, Customer service excellent positive experience friendly staff car was done in time More

by Jalicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Sep 27, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

September 24, 2024

Pleasant to work with all staff from beginning to end. Quick registration with plenty of staff available to assist More

by Mom728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Mandracchia
Sep 24, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your kind review! We are glad that our team provided you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

September 17, 2024

My experience of leasing my first car couldn’t have gone any smoother. Rameet Khanna was very knowledgeable and patient with me. I would recommend Empire Hyundai of New Rochelle More

by Dpmc714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rameet Khanna, Jessica Rodriguez
Sep 18, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your wonderful review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that Rameet took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. We warmly congratulate you on you first vehicle- on behalf of the entire team!

September 12, 2024

Yohaines (and the entire team) at Empire Hyundai are terrific! They are an absolute pleasure to deal with and I would whole heartedly recommend them - they are terrific! Yohaines is an asset to the te More

by David
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines is terrific!
Sep 13, 2024 -

Empire Hyundai of New Rochelle responded

David, We are grateful for you leaving Yohaines this extraordinary review and recommendation! We are thrilled to hear that Yohaines took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was extremely helpful and friendly. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 10, 2024

I had an exceptional leasing experience with Empire Hyundai of New Rochelle! Jose Vargas and Jaime Enciso are two of the best people I’ve ever had the pleasure of dealing with in a car leasing experien More

by montidiego13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Sep 13, 2024 -

Empire Hyundai of New Rochelle responded

Monti, Thank you for leaving Jose and Jaime this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with exceptional service. We are happy to know that they were incredibly friendly, professional and dedicated to finding the best deal for you. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2025 Hyundai Tucson- behalf of the entire Empire Hyundai of New Rochelle team!

September 08, 2024

Dealer fees and bank fees amounted to $8000 on a $28,000 car. If you do not have a stellar credit run from this dealership. Dealer also promised one thing during verbal negotiations and in the contract put More

by Vas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessy
Sep 18, 2024 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for sharing your comments with us and were sorry to hear of your disappointment with the fee's associated with the price. If you would like to discuss this with us, please contact our General Manager, Roman Chernomorov at (914) 618-4209 or at rchernomorov@eagny.com

September 06, 2024

Had a 2 car lease deal. All dealership employees were on board. Our sales person Jeremiah was on point throughout a compex process. More

by Elsie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath
Sep 13, 2024 -

Empire Hyundai of New Rochelle responded

Elsie, We greatly appreciate you for leaving Jeremiah this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Jeremiah could provide you with top notch service. We are delighted to know that he was on point the entire time. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

September 03, 2024

We were very pleased with this dealership. The staff was very helpful and friendly! We worked with Demond Jones and he was excellent to work with. More

by nancyreilly93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Mike Bansey
Sep 04, 2024 -

Empire Hyundai of New Rochelle responded

Nancy, We greatly appreciate you for leaving Demond this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Demond could provide you with top notch service. We are delighted to know that he was very helpful, friendly and excellent to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

September 01, 2024

Service Department was on Point. Yoheiness is an asset to the organization. Courteous and professional. Check in was easy and car was service in the time period I was given. More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoheiness
Sep 04, 2024 -

Empire Hyundai of New Rochelle responded

Rosemary, Thank you for leaving Yohaines this positive review! We are glad to hear that Yohaines took great care of you and your automotive needs. We are happy to know that he was courteous and professional. Please do not hesitate to let us know how we may be of further service to you.

August 27, 2024

I worked with Yohaines Nieves (service advisor) regarding an issue with my Hyundai Tucson 20202 and she was AMAZING! So helpful and knowledgeable! Kept me updated during the process of fixing my car and mad More

by Lmlh128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Aug 30, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are glad that Yohaines took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your Hyundai needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.