Empire Hyundai of New Rochelle

We were very pleased with this dealership. The staff was very helpful and friendly! We worked with Demond Jones and he was excellent to work with. The staff was very helpful and friendly! We worked with Demond Jones and he was excellent to work with. More

Service Department was on Point. Yoheiness is an asset to the organization. Courteous and professional. Check in was easy and car was service in the time period I was given. Yoheiness is an asset to the organization. Courteous and professional. Check in was easy and car was service in the time period I was given. More

I worked with Yohaines Nieves (service advisor) regarding an issue with my Hyundai Tucson 20202 and she was AMAZING! So helpful and knowledgeable! Kept me updated during the process of fixing my car and mad an issue with my Hyundai Tucson 20202 and she was AMAZING! So helpful and knowledgeable! Kept me updated during the process of fixing my car and made it simple. More

The customer service was A1 . The staff treated me great especially Ms. Yohaines Nieves service advisor. She was very kind and professional.. she explained in detail everything th The staff treated me great especially Ms. Yohaines Nieves service advisor. She was very kind and professional.. she explained in detail everything that was done to my palisade. All my questions were answered.and I’m very pleased. More

Amazing service, very happy with the new car. Would definitely recommend and would go back again! Would definitely recommend and would go back again! More

I had a terrible sales experience with Demond on June 29, so much so that the manager had to step in. After reflecting on everything that happened that day, I decided not to move forward with the purchase. T so much so that the manager had to step in. After reflecting on everything that happened that day, I decided not to move forward with the purchase. Throughout the process, I felt pressured to continue, despite being sleep-deprived and waiting for eight hours at the dealership. I was convinced to stay because they kept lowering the price, but in hindsight, I realize that was just a tactic to keep me there. When I ultimately decided to cancel the sale and requested my deposit back, Mike from the Sales department assured me that the three credit inquiries— which I felt were forced on me—would consolidate into one within 15 days. It’s now been well over a month, and the inquiries still haven’t been removed. My experience with the two sales staff was awful, with the exception of George, who was at least somewhat helpful. As you consider doing business here, I urge you to think carefully based on my experience. More

Clean, pleasant staff, Yohaines very attentive, great service, ease of communication, overall a good place to buy and service your car service, ease of communication, overall a good place to buy and service your car More

Rameet was amazing, helped in our purchase of 2021 Santa Fe, I will recommend everyone to him. Very detailed oriented and explained everything about the car. Fe, I will recommend everyone to him. Very detailed oriented and explained everything about the car. More

Great service and timely delivery Pleasant people with great help I will return soon Thank you great help I will return soon Thank you More

I went in with intentions to look as my lease was ending. Left with a great deal on a new car. Left with a great deal on a new car. More