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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,118 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,118 reviews

January 30, 2023

Jasper Baskerville and the entire Empire Hyundai team made me feel welcome and did everything in their power to get me the best deal possible. Overall, fantastic service all around. More

by solidsnakes35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville, David.
Feb 01, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Jasper and the team took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 28, 2023

Angelica has been great with communication and her customer service skills are beyond excellent. Would definitely come see her again More

by Shawn10466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Mandracchia
Jan 28, 2023 -

Shawn10466 responded

Great service

Feb 01, 2023 -

Empire Hyundai of New Rochelle responded

Shawn, We greatly appreciate you taking the time to leave Angelica this positive review! We are so glad that she could provide you with top-notch service and she will be honored to know how confident you are in her efforts. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

January 28, 2023

I have had great experiences with Empire Hyundai of New Rochelle, My salesman, Demond Jones was very helpful throughout my car shopping process, he was very professional and knowledgeable of his work. I h More

by sbarnett9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Feb 01, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Demond could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

January 24, 2023

Jesenia and Jaime took care of us very well. We were in and out no issues and they worked with us well to make sure we got the best deal possible. More

by Kaylensr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesenia and Jaime
Jan 31, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Jessenia and Jaime could provide you with a smooth and efficient experience. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 23, 2023

It was a pleasant experience from when I entered the dealership through when I left. My sales person, Jeremiah Raghunath was everything you wanted in a salesperson. He provided the sought after informat More

by berniefleming020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath, salesperson and David Cohen in finance
Jan 31, 2023 -

Empire Hyundai of New Rochelle responded

Bernie, Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Jeremiah could provide you with the quality care that you deserve. He definitely is an asset to our team and he will be delighted to hear of your very kind words. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 19, 2023

Worked out very well. They told me my choice had arrived, were very clear about paperwork to bring. Eric, who substituted for Jesenia, worked hard to finish processing. T More

by Venuevibe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Nava
Jan 20, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are glad that Erik, Jessenia, and the team took great care of you. Our guest' satisfaction is our utmost priority. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 17, 2023

I had a great buying experience with Jasper my car salesman. He was professional, friendly and very knowledgeable. More

by nwjr01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville, Sales Department, David, Finance Department
Jan 20, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Jasper could provide you with a 5-star experience. He will be delighted to hear of your very kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 11, 2023

The service advisor Yohaines Nieves was extemely polite and helpfull, she answered my questions and got me a oil change and i could'nt ask for better service ,i hope she is there next service, very satifie More

by geesunkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Jan 11, 2023 -

geesunkie responded

customer service provided by Yohaines Nieves was much appriciated and way beyond 5 star service, she was courteous and polite and i hope she is there for my next service that i will get at Empire Hyndai,thanks again Yohaines your the best . Charlie Napoli

Jan 20, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Yohaines could provide you with top-notch service. Your satisfaction means so much to us. We hope to see you again the next time you are in need of automotive service!

Jan 21, 2023 -

geesunkie responded

Thank You you will

January 07, 2023

Friendly, knowledgable, patient, and no dealer fees! They'll treat you right - great experience overall!! More

by Rhett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville; David Cohen; Tajae Tulloch
Jan 10, 2023 -

Empire Hyundai of New Rochelle responded

Rhett, Thank you for your time and feedback. We are delighted to hear that your experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

January 06, 2023

Nice and easy, no hassle. No pushy salesperson. Transaction was quick, could have had the car first trip, but i wasnt ready More

by cookieman3550
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave in finance, Erik Nava
Jan 10, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

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