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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,120 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,120 reviews

March 23, 2023

To begin, I worked in three of the previous dealerships that were at 125 Main st. New Rochelle. NY., during the 1980's to late 1990s So it was like coming home. My salesperson, D. Jones was very knowle More

by Joan B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Mar 24, 2023 -

Empire Hyundai of New Rochelle responded

Joan, Thank you for taking the time to leave us this wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Demond took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Hyundai- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 21, 2023

There is new ownership I believe since 2022 and so far service has been A+++. I have no complaints about warranty issued or anything else. ANGELICA in service department provides EXCELLENT CUSTOMER SERVIC More

by deelynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Angelica Mandracchia
Mar 21, 2023 -

deelynn responded

Angelica in the service dpeartment provides excellent customer service with continous communication and updates. THANK YOU ANGELICA!

Mar 24, 2023 -

Empire Hyundai of New Rochelle responded

Deelynn, Thank you for taking the time to leave us this 5-star rating! We are happy to hear that Angelica could provide you with 5-star service. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!

March 16, 2023

Attentive ! ! Extremely pleasant! Excellent service! I would definitely recommend to others to patronize their business ! More

by Aprilcarby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances Estrada
Mar 17, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again in the future!

March 10, 2023

It was a pleasure working with Jasper Baskerville & Jaime in Finance. Very professiinal & by far, gave me a very warm feeling. More

by JerryK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville (sales), Jaime(finance), Jessica Rodriguez
Mar 10, 2023 -

Empire Hyundai of New Rochelle responded

Jerry, Thank you so much for your positive review! We are thrilled that Jasper and Jaime could provide you with 5-star service throughout your visit. It is our pleasure to assist you in any way possible and we hope for an opportunity to work with you again in the future!

March 09, 2023

Toyota owner of 8 in the last 20yrs jumped over the bridge to Hyundai One of the best experience sales person was awesome. His name is Eric .wasn’t there for too long didn’t waste my time. The car is More

by Sexylips4111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Nava
Mar 10, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are glad that Eric could provide you with a seamless, 5-star experience. Your satisfaction means so much to us. Wishing you the warmest congratulations on your new Hyundai- on behalf of the entire team!

March 07, 2023

Charlie was very friendly and helpful. He worked with us and try his best to assist us and give us the best rates. He was a pleasure to work with and I would definitely recommend him. More

by jortiz630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Cuenca , Jessica Rodriguez
Mar 10, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Charlie took great care of you. Our guests' satisfaction is our utmost priority, and he will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 03, 2023

Ask for Demond Jones, he's the best! He goes above and beyond for his customers and tries to help as much as possible. I left the dealership super happy with my first car!! More

by Isabela Caetano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Mar 04, 2023 -

Empire Hyundai of New Rochelle responded

Isabela, Thank you for sharing the positive experience you had with Demond! We are honored to have been of assistance to you with your special purchase, and we are glad that he took great care of you. Your satisfaction means so much to us. Wishing you the warmest congratulations on your first vehicle- on behalf of the entire team!

March 03, 2023

Jose Vargas was a pleasure to work with. He made the process of purchasing my car simple and efficient. More

by Jason100
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Cohen (finance) was also a pleasure to work with. , Jose Vargas
Mar 04, 2023 -

Empire Hyundai of New Rochelle responded

Jason, Thank you for leaving Jose this positive review! We are so glad that he could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 02, 2023

Frances Estrada provided me and my daughter with a very professional and enthusiastic car buying experience. She was excellent! More

by jeffb1188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances Estrada
Mar 04, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are so glad that Frances could provide you and your daughter with a 5-star experience. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

February 27, 2023

I had an excellent experience at Empire Hyundai because of Erik Nava. From the minute I sat down he was working to assist me. He was clear with all the options and brought me to the garage to see the cars More

by Director
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Nava
Mar 04, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review! We are happy to hear that Erik could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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