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Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,132 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,132 reviews

May 30, 2023

Frances Estrada was so helpful and took her time with helping us purchase our new car, she give us all our options and made trading our other car in super easy and stressless. David Cohen was beyond help More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cohen, Frances Estrada
Jun 03, 2023 -

Empire Hyundai of New Rochelle responded

Samantha, Congratulations on your new vehicle! We are glad that Frances, David, and the team took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

May 19, 2023

When I get to the dealership, I meet Frances Estrada, and was the best that happen to me and my Family, She realy has the best customer service I Alway had, and every one in the dealership are very polite, t More

by papito20072009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances Estrada
May 25, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your excellent review! We are so glad that Frances and the team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 16, 2023

I am happy with the service from the new car sales department ,and management much thanks to Jeremiah Raghunath salesman much thanks Jamie finance department. Thankyou guys much appreciated More

by chris
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath, Jamie, Jessica Rodriguez
May 25, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Jeremiah's and Jaime's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 16, 2023

Under New Management, it seems they are heading in the right direction, with renovations and staff. More

by joselreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
May 25, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are glad that our team could provide you with a 5-star experience. It is our pleasure to serve you and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

May 12, 2023

Demond jones was great and very knowledgeable about the car. I highly recommend this dealership. And Mr. Demond More

by Miriam12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Mike Bansey, Sully Romero, Jessica Rodriguez, Sam Rivera
May 15, 2023 -

Empire Hyundai of New Rochelle responded

Hello Miriam12, Thank you for your 5-star review! We are so pleased to hear that Desmond provided you with top-notch! We hope to serve you again in the future.

May 15, 2023 -

Miriam12 responded

Again, thank you Demond for all your help. Miriam12

May 12, 2023

very nice and clean place . employees were very helpful and considerate. will definitely return in the future More

by kiranharripersad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath
May 15, 2023 -

Empire Hyundai of New Rochelle responded

Hello Kiranharripersad, Thank you for taking the time to share your positive experience with us. We are honored to have satisfied your needs with efficient quality service. We hope to serve you again in the future.

May 02, 2023

In all the years I have been purchasing or leasing vehicles my experience with Empire was by far the Best. My sales person Jesesnia vargas was incredible, she went out of her way to make the transacti More

by Apap1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesesnia Vargas
May 12, 2023 -

Empire Hyundai of New Rochelle responded

Apap1128, Thank you so much for this excellent review! Jesesnia will be so happy to know she provided you with top-notch service! Congrats on your new vehicle purchase! Mike and David will be proud to know how their efforts and professionalism helped in making your shopping experience the best one! Please do not hesitate to let us know if we may be of further assistance to you.

May 12, 2023 -

Apap1128 responded

I hope when my lease is up and I go back to Empire that the same employee's are still there, they are a great team.

May 02, 2023

I was looking for a daily drive and Jesenia Vargas came through. She was very knowledgeable and incredible with the process. Not only did she give me a good deal, she went above and beyond comparing and co More

by JBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesenia Vargas
May 12, 2023 -

Empire Hyundai of New Rochelle responded

JBA, Congratulations on your new vehicle - on behalf of Empire and associates! Thank you so much for your positive review! We are thrilled to know that Jesenia provided you with top-notch service and that you choose Empire for your future automotive needs.

May 01, 2023

Salesman Noah was very helpful and informative. He knew the car top to bottom.. Great guy! More

by JFM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Domingue
May 12, 2023 -

Empire Hyundai of New Rochelle responded

JFM, Thank you for taking your time in sharing your 5-star review! Noah will be so happy to know that he provided you with world class customer service! Please do not hesitate to let us know if we may be of further service to you in the future!

April 30, 2023

I brought my Venue in for regular service, They did an oil change and a multi-point inspection and it did not cost anything with the three year free maintenance on my leased car. Yohaines Nieves was my se More

by efortuna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
May 04, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Yohaines provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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