Empire Hyundai of New Rochelle
New Rochelle, NY
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Knowledgeable and friendly staff. My sales representative Jasper Baskerville went above and beyond to get me my new Santa Cruz. He made me a deal I couldn't refuse. My sales representative Jasper Baskerville went above and beyond to get me my new Santa Cruz. He made me a deal I couldn't refuse. More
Last June my husband purchased a Tucson from Empire Hyundai of New Rochelle, and his positive experience led us back there again. Driving my husband's new compact SUV helped me to realize it was defini Hyundai of New Rochelle, and his positive experience led us back there again. Driving my husband's new compact SUV helped me to realize it was definitely time to trade in my 2012 Honda Civic. I played around with different car options, but when it came time to buy, I found myself at Empire Hyundai. Noah Domingue (sales) and David Cohen (finance) made sure the experience was very positive. They were both professional, helpful, and displayed exceptional customer service skills. Unfortunately for Empire Hyundai, we won't need another new car for years, but if you're in the market for a new car, I highly recommend this car dealership. More
Angelica in service could be the nicest person I have ever dealt with at any dealership. She was absolutely amazing ‼️ Met all my needs & then some. Give this girl a raise ‼️ ever dealt with at any dealership. She was absolutely amazing ‼️ Met all my needs & then some. Give this girl a raise ‼️ More
Bad sales communication and negotiation tactics, I put a $500 dollar deposit down on a vehicle and it got sold! I was ready to buy it and sit down and come home with it! Just to learn it sold, I was extreme $500 dollar deposit down on a vehicle and it got sold! I was ready to buy it and sit down and come home with it! Just to learn it sold, I was extremely frustrated. I wanted my refund back and my money should have hit my account already since last week, now it’s two weeks and still nothing! Quick to take money but not refund!! More
I just bought a pre owned car and enjoyed the experience so much I can’t wait for my next car buying from them , my sales person was Noah and I financed, Jessica and Michael were awesome I will very much r so much I can’t wait for my next car buying from them , my sales person was Noah and I financed, Jessica and Michael were awesome I will very much recommend this place Thank u🌟🌟🌟🌟🌟 More
Overall good experience. Definitely lower prices compared to others in the area. I would've considered financing through them but the finance department couldn't seem to fi Definitely lower prices compared to others in the area. I would've considered financing through them but the finance department couldn't seem to find time to reach out to me when they had over 5 days to do so. They didn't call me until 730 pm the night before I was supposed to pick up my car. At that point I already secured financing through my bank. Saadia Parks was great. She didn't attempt to pressure me into anything like reps at other dealerships. She was very knowledgable and addressed any concerns I had. Briefly met the manager who seemed great as well. More
Frances Estrada was so helpful and took her time with helping us purchase our new car, she give us all our options and made trading our other car in super easy and stressless. David Cohen was beyond help helping us purchase our new car, she give us all our options and made trading our other car in super easy and stressless. David Cohen was beyond helpful when it came to the finance part. Overall the service here was great! More
When I get to the dealership, I meet Frances Estrada, and was the best that happen to me and my Family, She realy has the best customer service I Alway had, and every one in the dealership are very polite, t was the best that happen to me and my Family, She realy has the best customer service I Alway had, and every one in the dealership are very polite, thanks for making me feel like a king, ❤️ More