Empire Hyundai of New Rochelle

Damon was very good and took the time to introduce me to my new vehicle and its features. Mike was also very very nice and got us the price we were looking for. Appreciate his help so much. But the be my new vehicle and its features. Mike was also very very nice and got us the price we were looking for. Appreciate his help so much. But the best was Talia! What a gem! So attentive and sweet and knowledgeable. She should write a book on effective customer service. Please give this woman a promotion and raise and cherish her. Honestly, she was instrumental in sealing the deal for myself and family. She communicated with us with every issue we had even when she was off duty. Only criticism is that the blue link app is not fully compatible in google app store. It should be updated to include more os versions. Thank you! More

Top notch service from the entire sales team, especially Jose Vargas who made the process as easy as possible Jose Vargas who made the process as easy as possible More

Very professional and caring, my mother and I came to see Erik and he was wonderful. He will actually listen to you and give you best options and scenarios for you specifically. Jaime was wonderful as well a Erik and he was wonderful. He will actually listen to you and give you best options and scenarios for you specifically. Jaime was wonderful as well as he breaks everything down so that you actually understand all the components when it comes to financing. Wonderful experience all in all More

Great customer service. Treated with respect. Can work better with customer experience. But overall great experience at this dealership. Treated with respect. Can work better with customer experience. But overall great experience at this dealership. More

Very nice job guys I so happy with my new venue Hyundai definitely going back for another car definitely going back for another car More

The staff here are great and professional especially Jose and Francis. Nice collection of vehicles. Recommended! and Francis. Nice collection of vehicles. Recommended! More

Straightforward dealership. As they advertised, there were no hidden charges. Saadia is pleasant, knowledgeable and a pleasure to work with. She is a great asset to the deale As they advertised, there were no hidden charges. Saadia is pleasant, knowledgeable and a pleasure to work with. She is a great asset to the dealership More

Frances Estrada was a phenomenal saleswoman. She helped me lease my first car with my father, and made sure to prioritize my needs above anything else. 10/10 She helped me lease my first car with my father, and made sure to prioritize my needs above anything else. 10/10 More

Erik Nava helped me immensely, and I had a zero problem experience at the dealership. It was a much smoother experience than I expected. experience at the dealership. It was a much smoother experience than I expected. More

I was helped by both Frances in Sales and Mike in Finance. Frances was an absolute pleasure to work with. I have never felt so comfortable and trusting when buying a car. She went above and beyond to Finance. Frances was an absolute pleasure to work with. I have never felt so comfortable and trusting when buying a car. She went above and beyond to make sure all of my questions were met with an answer. I called up on Friday inquiring about a car, and drive off with it the following Monday. I would highly recommend anyone looking to buy a car in the NY area to head over to Empire and ask for Frances. Mike was speedy and not pushy at all. Which I've found to be rare when dealing with financing a car. When I purchase my next vehicle, I will for sure be heading back to Empire so that Frances can assist me in doing so. More