Back

Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,118 Reviews

125 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 1,118 reviews

August 03, 2023

The salesman Dieter and the finance guy David were both terrific--competent and professional. Everything went smoothly. More

by Ward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dieter and David
Aug 08, 2023 -

Empire Hyundai of New Rochelle responded

Ward, thank you for your positive review! We are glad that Diter and David took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

August 02, 2023

Yohaines was terrific, checking me in and getting recalls complete during my visit. She explained everything thoroughly and was in contact with me as soon as the service was complete. More

by jerry.huffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines.
Aug 08, 2023 -

Empire Hyundai of New Rochelle responded

Jerry, Thank you for leaving Yohaines this positive review! Offering thorough and efficient service is so important to us, and we are glad that she provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 01, 2023

The cars to choose from were close, to make for a quicker process. Demond Jones is the best dealer!!! More

by Jthomas1351
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Aug 08, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are glad that Demond could provide you with a smooth, 5-star experience. It is our pleasure to assist you in an way possible. We wish you safe travels and we hope for an opportunity to work with you again!

July 31, 2023

Always attentive to help us. We always work with Yohaines Nieves. She is an excellent employee. More

by philfrancoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines Nieves
Aug 02, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your 5-star rating! We are delighted that Yohaines could consistently provide you with the quality service that you deserve, and she will be honored to hear of your kind words. We look forward to continue providing you with our best care in your visits to come!

July 29, 2023

I was looking for a Kona N and Jeremiah helped me get it at a great price. He didn’t give me a hard time, no one at the dealership gave me a hard time. The process was quick and painless. More

by car-reviewer-12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ishwardat
Jul 31, 2023 -

Empire Hyundai of New Rochelle responded

Congratulations on your new Hyundai Kona N! We are thrilled that Jeremiah could make things happen for you and ensure your experience was both smooth and successful! We can't wait for you to enjoy your new ride, and we hope to see you again when the time comes for your first service!

July 25, 2023

Very good staff. But prices are too high. There are things they left undone at times but over all not bad. More

by darnetthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these faces
Jul 27, 2023 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for your feedback and were sorry to hear that you were not completely satisfied with your experience. If you would like to discuss further, please reach out to our Service Manager, Rudy Espana, at respana@eagny.com, he would be happy to assist on your concerns. Thank you.

July 17, 2023

Came in for a ant-theft system upgrade was first on line for service was seen as soon as service opened. More

by pm16am25kg17
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service clerks
Jul 17, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your 5-star review! We are pleased that we could get you in and get your automotive needs swiftly taken care of. We appreciate your business. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future!

July 09, 2023

Anglica (don't know her last name) was the person who assisted me to get my vehicle serviced. She is in the service department. I have been with Hyundai for almost 20 years. When I called to have my More

by dormurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica
Jul 10, 2023 -

Empire Hyundai of New Rochelle responded

Dorothy, We appreciate your continued business, and we apologize for the initial inconvenience and the frustration that resulted from it. We are so glad that Angelica could put you at ease and get your automotive needs taken care of. Please be sure to give us a call if there is anything more that she or the team may help you with. We appreciate your patience and hope for the chance to serve you again!

June 26, 2023

The dealership was a pleasure to work with. Buying process was a snap. Would recommend to anyone looking to make a new car purchase. More

by edalvarezxx
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Diter Vukaj
Jun 29, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

June 19, 2023

Knowledgeable and friendly staff. My sales representative Jasper Baskerville went above and beyond to get me my new Santa Cruz. He made me a deal I couldn't refuse. More

by animo916
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jasper Baskerville, Mike Bansey
Jun 21, 2023 -

Empire Hyundai of New Rochelle responded

Congratulations on your new Hyundai Santa Cruz! We are overjoyed that Jasper could be of assistance to you and provide you with the perfect vehicle, deal, and overall experience! We can't wait for you to enjoy your new ride, and we hope to see you again when the time comes for your first service!

...
13
...