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Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,120 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,120 reviews

August 30, 2023

Chris Nemnom was extremely helpful and knowledgeable about the car, he helped me to choose the color and I love it. I would definitely recommend him to anyone! More

by Shernette Solomon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Nemnom
Aug 30, 2023 -

Shernette Solomon responded

Chris Nemnon was extremely helpful and knowledgeable about the car, he helped me to choose the color , went through some of features with me about the car and I love it. I would definitely recommend him to anyone!

Aug 31, 2023 -

Empire Hyundai of New Rochelle responded

Shernette, Thank you so much for leaving Chris this wonderful feedback and kind recommendation! We are glad to hear his assistance could be of great value to you on your special purchase. Our team works hard to ensure every guest has a memorable experience. Your safety and satisfaction are our utmost priorities and we hope to see you again when the time comes for your first service. Congratulations on your new vehicle!

August 29, 2023

Damon was very good and took the time to introduce me to my new vehicle and its features. Mike was also very very nice and got us the price we were looking for. Appreciate his help so much. But the be More

by Les
Recommend Dealer
Yes
Employees Worked With
Talia Matthews - Receptionist - hopefully she'll be promoted!, Demond Jones, Mike Bansey, Saadia Parks
Aug 31, 2023 -

Empire Hyundai of New Rochelle responded

Les, Thank you so much for taking the time to leave Talia, Demond and Mike this excellent review! We will be sure to pass along your kind words and compliments. Your satisfaction is our ultimate goal and we look forward to the opportunity to serve you again. Congratulations on your new vehicle on behalf of- the entire team!

August 28, 2023

Top notch service from the entire sales team, especially Jose Vargas who made the process as easy as possible More

by adamgold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Aug 29, 2023 -

Empire Hyundai of New Rochelle responded

We appreciate you taking the time leaving Jose this 5-star feedback! It is a delight to hear he delivered top-notch service as well as a seamless process on your recent visit. Your safety and satisfaction are of the utmost importance to us and we hope to continue serving you and your automotive needs for many years to come.

August 28, 2023

Very professional and caring, my mother and I came to see Erik and he was wonderful. He will actually listen to you and give you best options and scenarios for you specifically. Jaime was wonderful as well a More

by asm67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime, Erik Nava
Aug 29, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for your amazing review! It is wonderful to hear Erik and Jaime took great care of you on your recent process. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Our team believes that our guests deserve nothing but the best, and we’re committed to delivering just that. We look forward to the opportunity to serve you again.

August 27, 2023

Great customer service. Treated with respect. Can work better with customer experience. But overall great experience at this dealership. More

by ereyes121385
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Aug 29, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your excellent review! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every interaction with us exceptional and memorable. Please don’t hesitate to give us a call if we may be of further assistance to you in the future. Wishing you safe travels.

August 26, 2023

Very nice job guys I so happy with my new venue Hyundai definitely going back for another car More

by Higinioventura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Aug 29, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your 5-star feedback! Your satisfaction is our ultimate goal and we are glad to hear we hit that mark for you. We look forward to an opportunity to work with you again. Congratulations on your new Hyundai on behalf of- the entire team!

August 26, 2023

The staff here are great and professional especially Jose and Francis. Nice collection of vehicles. Recommended! More

by lebron1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Estrada, Jose Vargas
Aug 29, 2023 -

Empire Hyundai of New Rochelle responded

We appreciate you taking the time to leave Jose and Frances this wonderful feedback! It is a delight to hear their assistance could be of great value to you on your recent visit. Your safety and satisfaction are of the utmost importance to us and we look forward to the opportunity to serve you again.

August 25, 2023

Straightforward dealership. As they advertised, there were no hidden charges. Saadia is pleasant, knowledgeable and a pleasure to work with. She is a great asset to the deale More

by drarteitelbaum
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saadia Parks
Aug 25, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for taking the time to leave Saadia and our team this amazing feedback! Our team works hard to ensure every customer has a memorable experience. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

August 16, 2023

Frances Estrada was a phenomenal saleswoman. She helped me lease my first car with my father, and made sure to prioritize my needs above anything else. 10/10 More

by Jose Maronilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frances Estrada, 5 Stars
Aug 21, 2023 -

Empire Hyundai of New Rochelle responded

Jose, Thank you for leaving Frances this wonderful review! She will be honored to hear of your kind words and compliments. We believe that our guests deserve nothing but the best, and we’re committed to delivering just that. Please don't hesitate to reach out to our team if you ever have any questions or concerns. Congratulations on your new vehicle on behalf of- Frances and the entire team!

August 14, 2023

Erik Nava helped me immensely, and I had a zero problem experience at the dealership. It was a much smoother experience than I expected. More

by asimturk45
Recommend Dealer
Yes
Employees Worked With
Erik Nava
Aug 21, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for taking the time to leave Erik this 5-star review! We are delighted to hear that he delivered the top-notch service that you so much deserve, while providing a seamless process. Your safety and satisfaction are of the utmost importance to us. Please drive safely and do not hesitate to give us a call if we may ever be of further assistance.

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