Back

Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,136 Reviews

125 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 1,136 reviews

November 04, 2023

Robert the service adviser promptly saw me and said it would take about 90 minutes, it was ready at that time and he explained to me what was done ! Very professional !! More

by Bigf1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert schiavone
Nov 07, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for leaving Robert this positive review! We are glad to hear that Robert took great care of you and could get your automotive needs taken care of quickly and efficiently. Please do not hesitate to let us know how we may be of further service to you.

November 01, 2023

great people to work with best dealer i have ever been to dasha was excellent and was very good to me More

by mfps2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
dasha, Demond Jones, Marsley Lamy, Vincent Weldon, Noah Domingue, Vanessa Lee, Erik Nava, Saadia Parks, Jessica Rodriguez, Jose Vargas
Nov 02, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for leaving Dasha this fantastic review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

Nov 02, 2023 -

mfps2 responded

I will always use empire as my dealership every one was very caring and went out of their way to help they earned my loyalty kudos to all

October 26, 2023

Joshua Job did a wonderful job of helping us end our lease and launch ha new one. He was very thorough and made the paperwork simple. He respected our time, and let us go through the once-every-three More

by wvslade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Job
Oct 27, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you, and we are glad that Joshua took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

October 20, 2023

What a great experience I had working with Mike K and Jaime E. They really took the time to get me into the car that I was looking for. Very patient, friendly and professional. I would definitely this lo More

by BXTIMEX3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MIKE K ...JAIME ENCISO
Oct 24, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for leaving Michael K, and Jaime this 5-star review! We are thrilled to hear that they provided you with such a positive and satisfying car-buying experience. Their patience, friendliness, and professionalism are qualities that we value highly in our team members. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

October 19, 2023

Payton Vicioso is "a dreamer", who is not asleep at the wheel. Friendly, courteous, professional, and very helpful. He personally delivered my car so I didn't have to spend the whole afternoon at the deale More

by Gyula
Recommend Dealer
Yes
Employees Worked With
Payton Vicioso, Michael at Finance (didn't get his last name)
Oct 19, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for leaving Payton and Michael this excellent review! We are thrilled to hear about your positive interactions and the exceptional service you received during your visit. Your recommendation means the world to us, and we're honored to have earned your trust and endorsement. If you ever need further assistance, have questions, or want to explore our services in the future, please don't hesitate to reach out to us.

Oct 19, 2023 -

Gyula responded

It's just great to have good neighbors, and I'm glad I've found you among them!

October 16, 2023

Amazing, friendly staff that went above and beyond to help me get a car! Michael worked very hard and was very patient with me in deciding what car would be perfect for me and my family. David was amazin More

by JCORBETT820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Khaimov
Oct 17, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for leaving Michael and David this wonderful review! It is an honor to know they provided you with the top-notch service that you so much deserve. Your safety and satisfaction are our utmost priorities, and we hope to serve you again in the future.

September 30, 2023

Highly recommend this dealership to anyone. They are great to work with, very patience and want to deal with you and be a satisfied customer. I was that and more. Saadia Parks was my salespe More

by benitagaumer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John being the Sales Manager was great and very patience during the transaction. Dave being my finance person, was wonderful. Over all my experience was wonderful and would recommend this dealership to my friends, Saadia Parks
Oct 02, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review, Benita! Providing top-notch service is so important to us, and we are glad that Saadia's, John's, and Dave's efforts could meet your satisfaction. It is an honor to have earned your kind recommendation. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

September 29, 2023

Empire Hyundai in New Rochelle, always gives me great service. The staff is polite and knowledgeable and always willing to help solve what ever the problem might be. My dealership representative, on this More

by mariaspabon528
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Erik Nava
Oct 02, 2023 -

Empire Hyundai of New Rochelle responded

Thank you for taking the time to leave us this positive review and recommendation! We are honored that you continuously confide in us with your automotive needs, and we are glad that Robert could provide you with the quality care that you deserve during your most recent visit. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 21, 2023

The service department was great during my last visit, Robert took care of all my issues in a timely manner. Getting my car back on the road in a timely manner was my priority and Robert and the team made More

by Jkatlessons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Sep 22, 2023 -

Empire Hyundai of New Rochelle responded

Thank you so much for leaving Robert this excellent review! He sure is a valuable asset to our team. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

September 20, 2023

Miss Yohaines in the service department was absolutely wonderful and took care of my issues and routine maintenance very quickly. More

by Roberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines
Sep 20, 2023 -

Empire Hyundai of New Rochelle responded

Roberta, We greatly appreciate you taking the time to leave Yohaines this amazing review! We are glad to hear that Yohaines took amazing care of you and your automotive needs. Providing a top notch expierence is always our goal here at Empire Hyundai of New Rochelle, and we are glad our efforts could meet your satisfaction. If there is ever anything more that Yohaines and the rest of the team here may help you with, please do not hesitate to let us know.

...
12
...