
Empire Hyundai of New Rochelle
New Rochelle, NY
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entered a very warm and roomy showroom to be greeted by Jeremy who sold us our last Elantra and he remembered our names 2 yrs later. Very accommodating to all our requests and then we met SIMON who could n Jeremy who sold us our last Elantra and he remembered our names 2 yrs later. Very accommodating to all our requests and then we met SIMON who could not be more gracious on our test drives of 2 different vehicles.Needless to say we leased a 2013 vehicle because of these two folks being so upfront----Thank you! More
John Arias was professional, friendly, and very fair with the final price. He provided an overall excellent experience. Also the gentleman who picked me up at my house, I forgot his name, was also very profe the final price. He provided an overall excellent experience. Also the gentleman who picked me up at my house, I forgot his name, was also very professional and courteous. I will always take my car New Rochelle Hyundai for an future service. More
I went to several different dealerships all around Westchester County looking to get more information on the car I was interested in, and none of the dealerships were as good as New Rochelle Hyundai. Westchester County looking to get more information on the car I was interested in, and none of the dealerships were as good as New Rochelle Hyundai. As soon as I walked in I was greeted by an awesome employee who really helped me get the car I wanted and keep it within my budget. Everything went by smoothly with no complications, and i'm in love with my car! In other dealerships I felt as though the people weren't that interested in helping me, but in New Rochelle Hyundai it was like they were doing everything they could to help me get the car I wanted. It was by far the best car dealership experience I have ever had. More
We can in on a Sunday and worked out a deal. The following day we can in and the finance rep gave us a hard time saying our credit didnt qualify us for the deal. Fine. But after 45 minutes he finall following day we can in and the finance rep gave us a hard time saying our credit didnt qualify us for the deal. Fine. But after 45 minutes he finally agreed to the deal! I assume he knew that at the beginning but thought we'd cough up the extra $5. Also, we had a 4pm pick up time scheduled but the car wasnt ready until 6:30!! Why not just tell us to come in at 6??? Marc was great tho and we'll be back. We knew exactly what we wanted and what we could pay - next time we would like a more straightforward process. If we say we want X at $Y, and you can do it - Just do it!! More
The most fun I ever had in a dealership leasing a new car that I had no intention of leasing when I woke up that morning! I walked in the showroom just to look around and was introduced to Marc LaMassa, nice that I had no intention of leasing when I woke up that morning! I walked in the showroom just to look around and was introduced to Marc LaMassa, nice guy, told him "I'm just looking" but then I started asking questions, Marc's knowledge of each car was flawless. We sat down, ran real one time numbers, I signed on the dotted line, plates were off my trade and I was driving away in my new car! I highly recommend Marc LaMassa and the entire New Rochelle Hyundai team to any one looking for a new or pre-owned car. More
Mr Savage worked very hard to find us the vehicle we wanted at a price we could afford. The car was prepeed cleaned and ready for pick up when Rob said it would I would reccomend others to use Rob whe wanted at a price we could afford. The car was prepeed cleaned and ready for pick up when Rob said it would I would reccomend others to use Rob when buying a Hyundai! the reason why I have written this review is to Praise Mr Savage and to recomend him to others More
Well I have to say I had the best vehicle buying experence with New Rochelle Hyundai.. All I did was call and ask how much and that price stood even when I closed the deal. There wasnt the usual "Ba experence with New Rochelle Hyundai.. All I did was call and ask how much and that price stood even when I closed the deal. There wasnt the usual "Bate and Switch" the price stood rock solid.. It his location under different Owners I purchased cars and it didint go as smooth as this... Thanks so much.. The other dealers I called I never got a straight answer on how much the car is going to cost and inturn they lost a sale and a customer... Thank you once again.. More
Slavik greeted us at the door and treated us with friendliness, respect, and answered all of our questions. We could not believe within a few hours we walked out with a NEW vehicle that the whole fa friendliness, respect, and answered all of our questions. We could not believe within a few hours we walked out with a NEW vehicle that the whole family loved! He worked with us to find the best vehicle for my over 6 foot son and my under 5 foot daughter, that they both felt comfortable driving. He stayed very late explaining "all" the details of our new car. Helped set up the kids bluetooth phones which gives me peace of mind, so i know they will drive safely. Overall great experience, would definitely recommend Slavik to any of my friends and family! More
Peter was relaxed and friendly, not at all pushy. He worked patiently with me on figuring out what the best vehicle for my needs would be and gave me a very competitive price as well. This is our famili worked patiently with me on figuring out what the best vehicle for my needs would be and gave me a very competitive price as well. This is our families second Hyundai from this location and we have been very pleased and recommend them highly. More