Empire Hyundai of New Rochelle

Came in for a ant-theft system upgrade was first on line for service was seen as soon as service opened. for service was seen as soon as service opened. More

Anglica (don't know her last name) was the person who assisted me to get my vehicle serviced. She is in the service department. I have been with Hyundai for almost 20 years. When I called to have my assisted me to get my vehicle serviced. She is in the service department. I have been with Hyundai for almost 20 years. When I called to have my vehicle serviced I was given a date for almost the end of August. The individual who made the appointment schedule was reluctant to help give me an earlier appointment. I called for an appointment in June and quite surprise that the date I was given was in August. I had a long distance journey to go on and was very worried about driving my vehicle on such a journey without first having it checked out. This is something I do all the time and I never take my vehicle to another company for servicing. I was about to try another company to service my vehicle, but decided to call again Empire Hyundai. This time I got Angelica. She made the process easy and I got my vehicle serviced and was able to go on my journey without fear of having car problems on my journey. Thanks again to Angelica. More

The dealership was a pleasure to work with. Buying process was a snap. Would recommend to anyone looking to make a new car purchase. Buying process was a snap. Would recommend to anyone looking to make a new car purchase. More

Knowledgeable and friendly staff. My sales representative Jasper Baskerville went above and beyond to get me my new Santa Cruz. He made me a deal I couldn't refuse. My sales representative Jasper Baskerville went above and beyond to get me my new Santa Cruz. He made me a deal I couldn't refuse. More

Last June my husband purchased a Tucson from Empire Hyundai of New Rochelle, and his positive experience led us back there again. Driving my husband's new compact SUV helped me to realize it was defini Hyundai of New Rochelle, and his positive experience led us back there again. Driving my husband's new compact SUV helped me to realize it was definitely time to trade in my 2012 Honda Civic. I played around with different car options, but when it came time to buy, I found myself at Empire Hyundai. Noah Domingue (sales) and David Cohen (finance) made sure the experience was very positive. They were both professional, helpful, and displayed exceptional customer service skills. Unfortunately for Empire Hyundai, we won't need another new car for years, but if you're in the market for a new car, I highly recommend this car dealership. More

Angelica in service could be the nicest person I have ever dealt with at any dealership. She was absolutely amazing ‼️ Met all my needs & then some. Give this girl a raise ‼️ ever dealt with at any dealership. She was absolutely amazing ‼️ Met all my needs & then some. Give this girl a raise ‼️ More

Bad sales communication and negotiation tactics, I put a $500 dollar deposit down on a vehicle and it got sold! I was ready to buy it and sit down and come home with it! Just to learn it sold, I was extreme $500 dollar deposit down on a vehicle and it got sold! I was ready to buy it and sit down and come home with it! Just to learn it sold, I was extremely frustrated. I wanted my refund back and my money should have hit my account already since last week, now it’s two weeks and still nothing! Quick to take money but not refund!! More

I just bought a pre owned car and enjoyed the experience so much I can’t wait for my next car buying from them , my sales person was Noah and I financed, Jessica and Michael were awesome I will very much r so much I can’t wait for my next car buying from them , my sales person was Noah and I financed, Jessica and Michael were awesome I will very much recommend this place Thank u🌟🌟🌟🌟🌟 More

The service was wonderful and prompt. Thank you for everything. Will visit again. See you soon ! Thank you for everything. Will visit again. See you soon ! More