Empire Hyundai of New Rochelle

Jenniefer was very nice and answered all my questions. she was very patient with me and my family and helped me set up my phone and showed me everything the car had. she was great! she was very patient with me and my family and helped me set up my phone and showed me everything the car had. she was great! More

I have been going to this dealership for years, with Jeremie as a salesperson and now promoted to Manager, and I can see why: he is exquisite! I was also given the opportunity to work with Jennifer Luml Jeremie as a salesperson and now promoted to Manager, and I can see why: he is exquisite! I was also given the opportunity to work with Jennifer Lumley primarily whose help was immeasurable. In addition to buying a new Elantra, I needed to have my current Elantra transported to Florida. Both Jeremie and Jennifer worked closely with me and the transport company to facilitate this rather detailed transition. Jennifer also dealt with my insurance company, plus other financial matters. When it was time to pick up my new car, Jennifer and I went for a drive but not before she explained every aspect of the car both inside and out. Throughout my time at the dealership, I was treated with utmost respect, kindness, and warmth, plus total attention to my needs. Buying a new car can be a hassle but I was put at ease at all times, and I will continue to recommend New Rochelle Hyundai, especially Jennifer and Jeremie. Thanks guys! More

Had a very pleasant experience at the dealership. Jenifer was very patient, knowlwdgeable and helpful. I was very pleased with the service I received. I would recommend this dealership to friends and family was very patient, knowlwdgeable and helpful. I was very pleased with the service I received. I would recommend this dealership to friends and family. More

I knew what car I wanted when I called up and we agreed on a price over the phone. When I arrived to complete the sale they were very helpful, efficient and did everything they said they would over the ph on a price over the phone. When I arrived to complete the sale they were very helpful, efficient and did everything they said they would over the phone. They even delivered the car to my office so I didn't have to go back to the dealership when it arrived. Top notch experience - I would highly recommend them. More

Both salespeople Javier and Robert were very friendly and helpful when I came in looking for a pre-owned car. Robert was my initial contact by email, then Javier took care of me when Robert was out the next helpful when I came in looking for a pre-owned car. Robert was my initial contact by email, then Javier took care of me when Robert was out the next day. There was no pushy salesmanship. They both really listened to my specifications and didn't waste time trying to sell me something I didn't want to buy. I wound up with a Hyundai Sonata with the right mileage and year in my price range. Javier especially helped me with touching up a few small dings on the car, and a repair to the console. He clearly went above and beyond to give incredible customer service. In addition, the dealership has a lot of pre-owned cars on the lot to choose from. I will definitely refer this dealership, and these particular salesmen, to anyone I know looking to buy a car! More

Went to dealership to purchase a used car & very happily purchased a new 2013 Elantra Limited instead of the Used 2010 car was going to purchase at another dealership and got a great deal...paid les happily purchased a new 2013 Elantra Limited instead of the Used 2010 car was going to purchase at another dealership and got a great deal...paid less money and got a "car of my dreams". I have purchased several used cars in the past including Honda's and Toyota's and by far New Rochelle Hyundai was the best experience of all my new car purchases. I am heading to Cape Cod on Sunday with my new car with some of my girlfriends just wanted to say how friendly the dealership is. I had a crazy day at work and got to the dealership later than I wanted to and enjoyed myself with all the staff that works there and will recommend them to all my family, friends and co-workers!! I will post a picture of my new car ...I needed something bigger after recently started a part time business doing face painting so will send take a picture of myself and my Ruby Red Elantra and some of my face painting work!! New Rochelle Hyundai Rocks and they will be my dealership from now on!! Thanks to my Salesman Marc LaMassa , and Joe Ruffalo who also helped out and to all the salesmen I talked to while waiting for the keys to my new car who were all friendly and make me feel very welcoming and I had a blast the whole time. Lori Swink aka Lulu Swink! More

Started with a good impression but turned out ugly. My Started with a good impression but turned out ugly. My friend bought his car and gave me a good rating on the salesperson(Peter Kim). I communicat Started with a good impression but turned out ugly. My friend bought his car and gave me a good rating on the salesperson(Peter Kim). I communicated with the sales person by an email and phone call. The finalized deal in our communication was $415.00 with 3K down payment with 0% finance. I made a call to him that I would be there to make a decision on which car I would pick. As soon as I got there, many things were changed. The first thing they changed was change from 0% finance to 2.9% finance. The 2nd ugly experience I got was that they made me and my daughter wait until the last hour. The 3rd ugly thing was that the sales person did not call me back when I made calls concerning my license plate. When I finally had a talk with him only after a few frantic calls to the dealership, that was the moment he informed me that they had got my license plate with the temporary license plate almost expired. My friend's temporary license plate was already expired. There was one thing I thought to be ugliest, but the sales person(actually he was a nice guy to work with) actively resolved the thing, resulting that my suspicion was removed. Actually it turned out a misunderstanding. Because of this resolution, I accept that phone call I made may have not reached to his phone. Overall, my recommendation to the sales person is O.K. More

Jennifer went above and beyond my expectation to assure my satisfaction. I look forward to recommending all my friends to her, in the near future. my satisfaction. I look forward to recommending all my friends to her, in the near future. More

all information given to me up front was accurrate and on point. everyone i dealt with was friendly. i would highly recommend anyone to this dealership to purchase a vehicle. point. everyone i dealt with was friendly. i would highly recommend anyone to this dealership to purchase a vehicle. More

Job well done gentlemen! Thank you for your help through this process, and thank you for the patience and understanding shown throughout this past week. You have made us very happy indeed. this process, and thank you for the patience and understanding shown throughout this past week. You have made us very happy indeed. More