Empire Hyundai of New Rochelle

From the minute I walked in to the dealership to the moment I walked out, every minute counted and this dealership never missed a beat. John Molina was very patient and understanding of my needs and wit moment I walked out, every minute counted and this dealership never missed a beat. John Molina was very patient and understanding of my needs and with the help from LaMassa and Matos (Great teamwork by the way) a proposal was produced and I just could not refuse. Exceptional Service all around. I am a proud new owner to a 2014 Hyundai Sonata. I will highly recommend this dealership to others. Thank You New Rochelle Hyundai!!!!!!!! More

PROFESSIONAL,MAKES YOU WANT TO BUY .NEIL SO KNOWLEDGEABLE HELPFUL AND CARING JENNIFER YOU ARE A RARITY YOU DESERVE A RECOGNITION MATEESHA YOU ARE SO PROFESSIONAL THAT YOU MAKE ME WANT TO ASK YOU FOR HELP TO HELPFUL AND CARING JENNIFER YOU ARE A RARITY YOU DESERVE A RECOGNITION MATEESHA YOU ARE SO PROFESSIONAL THAT YOU MAKE ME WANT TO ASK YOU FOR HELP TO BE A GOOD PERSON AND WHEN YOU SAID JENNIFER WAS GONNA BE ABLE TO FIND ME SOMETHING SHE DID SUCH A WONDERFUL JOB THE ATMOSPHERE AT THIS DEALERSHIP IS SO WARMTH AND RESPECTFUL I HAVE NEVER SEEN PEOPLE THAT WORK SO HARD TO MAKE CUSTOMERS HAPPY More

For my first time purchasing a Hyundai, I feel this dealership was A+ from my first visit until I picked up my car. All the sales people, finance dept. were wonderful. They helped me find the best pa dealership was A+ from my first visit until I picked up my car. All the sales people, finance dept. were wonderful. They helped me find the best package that I could afford and made me feel confident of my purchase. I highly recommend Robert Savage (he was always available, regardless of the time of day) for all of my questions the week leading up to picking up the car. I never felt pressured or uncomfortable to purchase any additional accessories or spend more money than I wanted to, in fact, they helped me save money. Sincerely, Kim Mahoney More

I was about to give up and my husband talked me into going to the Hyundai store in New Rochelle on 3/11/14, at first I was feeling like we were not going to get anywhere, and then Robert spoke to us and going to the Hyundai store in New Rochelle on 3/11/14, at first I was feeling like we were not going to get anywhere, and then Robert spoke to us and relayed all of our concerns to the Business Manager Neal who took the time to sit us down and go through everything, I was so well informed and appreciative that with all he had to do he had time for us. He worked to get us the best APR rates even lower than Capital One, that was kind of shocking but while he was working his magic Robert, engaged us buy talking about the good old times in Jamaica. We left with a 2011 Hyundai Elantra, what a sweet vehicle we could not have asked for a better car. I am so please with how we were treated and the patience that they had for all our questions and concerns that I am sending them a gift basket because I truly expected to be swindled and we were treated as if they had known us forever. No all experiences are meant to be good ones but it sure feels great when you can tell people about one. Good job Robert and Neal!!!! More

Jennifer Lumley was so helpful, definitely knowledgeable and so pleasant to deal with. Usually I feel pressured from sales people at a dealership but Jennifer made me feel at ease every step of the way. D and so pleasant to deal with. Usually I feel pressured from sales people at a dealership but Jennifer made me feel at ease every step of the way. Definitely a first dealing with a female at a dealership and I am extremely happy she was the one who greeted me upon arrival, really a nice lady and I'm soo happy with my leased 2014 Hyuandi Tuscan Limited. Definitely would recommend her. More

My credit is not good and I got the help from Neal and John to purchase the vehicle. They made it possible to me so I am extremely grateful for their effort. I definitively recommend them to everybody tha John to purchase the vehicle. They made it possible to me so I am extremely grateful for their effort. I definitively recommend them to everybody that I know. More

Before entering new rochelle hyundai I was skeptical,as I always when purchasing a new car.As soon as entered I was met with a warm greeting and given ample time to inspect their showroom. My sales person of always when purchasing a new car.As soon as entered I was met with a warm greeting and given ample time to inspect their showroom. My sales person offered me refreshments and donuts,then we sat down to talk business,Jennifer was very knowledgable,she went over every available option on both the Tuscan and Santa Fe,the 2 vehicles I was interested in and help me choose which vehicle would best suit my needs.We then worked out a reasonable price which I was very satisfied with.The next morning my new car car was washed,fully gassed and the paperwork was just waiting for my signature.It turned out to be a most welcome and pleasurable experience Thank You very much Jen More

My daughter and I had a great experience with New Rochelle Hyundai, everyone was friendly and worked hard for us to get a great deal! A very big thank you to Astley and Neal! Rochelle Hyundai, everyone was friendly and worked hard for us to get a great deal! A very big thank you to Astley and Neal! More

We initially worked with Astley. He seemed very professional. He seemed to fully understand that we did not want to play around. Unfortunately, his unprofessional and inept boss messed up the dea professional. He seemed to fully understand that we did not want to play around. Unfortunately, his unprofessional and inept boss messed up the deal. He kept asking us how much we wanted the vehicle for and we stuck to our guns and did not tell them. At that point the manager yelled at us like a KID. When we saw the manager's behavior, we were so surprised. We feel the manager is bad for business. He either needs training or new work. OH! And the manager lied and said no other Hyundai dealership will give us car washes and oil changes. News for him the dealership we ended up buying from gave us those things. If you don’t have to work with the manager, you may be able to get a good deal. Please note: Astley seemed okay to work with but his manager needs to go. I am not sure if the managers name is Jeremie Rodriguez. More

Everyone at the dealer ship was Great.. Informative, friendly, helpful. I couldn't have asked for a better experience. I had a bit of a wait for the car to be brought in from Mt. Vernon, but in the en friendly, helpful. I couldn't have asked for a better experience. I had a bit of a wait for the car to be brought in from Mt. Vernon, but in the end it was worth it. More