
Empire Hyundai of New Rochelle
New Rochelle, NY
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THE MOST HASSLE-FREE CAR EXPERIENCE I'VE EVER HAD The experience that I had with New Rochelle Hyundai was by far THE MOST trouble free, easy and financially rewarding car buying experience that I've e The experience that I had with New Rochelle Hyundai was by far THE MOST trouble free, easy and financially rewarding car buying experience that I've ever had. I've leased a new vehicle every 3 years since 1994 and this dealership knew my personal situation and time constraints and COMPLETELY went out of their way to help me in ANY way they possibly could. I have another vehicle coming off a lease in 2 months and I will 100% - without a doubt - go back to them to replace my existing vehicle. I am completely certain that they will once again go out of their way to make my car buying experience worthwhile and EASY for my very busy lifestyle. And did I mention that I got the BEST price over 3 other dealerships I shopped at. How can you beat that??? Frank P. And Joel Z. were amazing and really understood my budget, time constraints and personal situation. I HIGHLY RECOMMEND New Rochelle Hyundai to anyone looking to purchase or lease a new vehicle. I couldn't say enough positive things about them. Thank you again Frank and Joel. I LOVE my new Santa Fe!!! See you in a couple of months when my other car is up!!! More
great My time at hyundai was a good experience. The dealer was friendly, Love the waiting area they had an awesome coffee & tea maker, a TV, and comfortabl My time at hyundai was a good experience. The dealer was friendly, Love the waiting area they had an awesome coffee & tea maker, a TV, and comfortable chairs to sit on. The donuts was delicous.That made it even more of a pleasant visit. More
First-Class Operation For the tremendous strides Hyundai has made over the last few years in the quality and competitiveness of its product, the customer service at its dea For the tremendous strides Hyundai has made over the last few years in the quality and competitiveness of its product, the customer service at its dealerships can leave a lot to be desired. New Rochelle Hyundai is a glowing exception to that rule. Sales Manager Marc LaMassa, Sales Consultant Mike Metter and the rest of the team in New Rochelle run a first-class operation. When I visited in May looking to lease a new Genesis, they treated me with courtesy and respect, and never resorted to the unprofessional, high-pressure sales tactics I experienced at other Hyundai dealerships in my area. When I brought the car back with a steering concern, their service department treated me like a priority, and worked to resolve the issue in a thorough and timely fashion. If you want an ownership experience on par with Hyundai's fantastic lineup of new products, New Rochelle Hyundai is tough to beat. More
Amazing! Donald was great! The facility was great! Staff was also very friendly. Second car purchased here and I will continue to come back. just great! Donald was great! The facility was great! Staff was also very friendly. Second car purchased here and I will continue to come back. just great! More
Great Dealership I won't be purchasing my be chiles from any other dealer, doesn't matter what make, model of the car it is I'm going to find what I'm looking for at N I won't be purchasing my be chiles from any other dealer, doesn't matter what make, model of the car it is I'm going to find what I'm looking for at New Rochelle Hyundai. A great experience from walking into to leaving. You honestly get the feeling that everyone cares there. I have spoken to my salesperson and basically became friends with him. I have purchased 2 cars there and they do whatever I need whenever. Thanks NRH. You guys are great. More
Very Happy overall experience Very friendly, professional and honest sales staff. Was treated fairly and quickly. Didn't waste my time or try to influence me from my personal choic Very friendly, professional and honest sales staff. Was treated fairly and quickly. Didn't waste my time or try to influence me from my personal choices. Would highly recommend this dealership. More
Great The salesman Demond was great. He made the car buying experience easy. He walked me through the process step by step and even explained all the featur The salesman Demond was great. He made the car buying experience easy. He walked me through the process step by step and even explained all the features on the car at the end of the sale. Thanks More
Love my new lease! I returned to New Rochelle Hyundai when my precious lease was nearly complete. I was met with helpful and friendly staff who were helpful in guiding m I returned to New Rochelle Hyundai when my precious lease was nearly complete. I was met with helpful and friendly staff who were helpful in guiding me to the perfect vehicle. We reviewed different vehicles, trim levels and prices and I never felt pressured into any commitment. I am very happy with my new lease and recommend New Rochelle Hyundai for anyone who is car shopping! More
travel prep-- change oil, check tires/belts/hoses/brakes., The service was done well, efficiently, thoroughly. The following 610 mile trip was successfully completed. The service person, Hugo, was exceptiona The service was done well, efficiently, thoroughly. The following 610 mile trip was successfully completed. The service person, Hugo, was exceptionally pleasant, friendly, decent --a good person to work with. This was a good service experience. [John Arias, another fine service person, would know Hugo's last name, which is not available to me.] More
Efficient workers, with concise knowledge of the brand From the moment I walked into the dealership I felt right at home. The sales representative Donald was extremely helpful! Donald assisted me from the From the moment I walked into the dealership I felt right at home. The sales representative Donald was extremely helpful! Donald assisted me from the moment I walked in, right until it was time to drive off the lot. The finance advisor Damion helped me get a note that was affordable. Another one of the sales reps Joel even helped me setup up my Bluelink which is so important because it allows me full access to my vehicle from my smart phone. Overall a great experience! More