Back

Empire Hyundai of New Rochelle

New Rochelle, NY

4.8
1,121 Reviews

125 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 1,121 reviews

November 19, 2024

Highly recommended. If at all possible, see Demond Jones for quality service and VIP-level detail to your experience. More

by Floyd Bennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Jessica Rodriguez
Nov 20, 2024 -

Empire Hyundai of New Rochelle responded

Floyd, Thank you for your positive review and recommendation! Demond will be delighted to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 01, 2024

This review has little to do with the salespersons and all to do with the managers. I put down $4000 towards a car, but due to credit issues we couldn't make it work. We agreed to refund my $4000. It h More

by Coach Dwayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't recall
Nov 08, 2024 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for sharing your comments with us. We do apologize for the delay on your refund you requested. We would like to help on getting this resolved for you. Please contact our General Manager, Roman Chernomorov, at (914) 618-4209 or at rchernomorov@eagny.com.

October 13, 2024

My sales person (Jose Vargas) was absolutely the nicest guy. He helped me decided which car was best for me and made sure I was happy when I drove off. He took his time to show me all the features the car More

by Maddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Oct 14, 2024 -

Empire Hyundai of New Rochelle responded

Maddy, Thank you for leaving Jose this wonderful review! We are happy to hear that Jose was both helpful and informative. Your satisfaction means so much to us. On behalf of the entire team- we warmly congratulate you on your new vehicle!

September 27, 2024

Clean, beautiful waiting room, Customer service excellent positive experience friendly staff car was done in time More

by Jalicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Sep 27, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

September 24, 2024

Pleasant to work with all staff from beginning to end. Quick registration with plenty of staff available to assist More

by Mom728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Mandracchia
Sep 24, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your kind review! We are glad that our team provided you with quality and efficient service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

September 17, 2024

My experience of leasing my first car couldn’t have gone any smoother. Rameet Khanna was very knowledgeable and patient with me. I would recommend Empire Hyundai of New Rochelle More

by Dpmc714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rameet Khanna, Jessica Rodriguez
Sep 18, 2024 -

Empire Hyundai of New Rochelle responded

Thank you for your wonderful review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are glad that Rameet took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. We warmly congratulate you on you first vehicle- on behalf of the entire team!

September 12, 2024

Yohaines (and the entire team) at Empire Hyundai are terrific! They are an absolute pleasure to deal with and I would whole heartedly recommend them - they are terrific! Yohaines is an asset to the te More

by David
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohaines is terrific!
Sep 13, 2024 -

Empire Hyundai of New Rochelle responded

David, We are grateful for you leaving Yohaines this extraordinary review and recommendation! We are thrilled to hear that Yohaines took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was extremely helpful and friendly. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 10, 2024

I had an exceptional leasing experience with Empire Hyundai of New Rochelle! Jose Vargas and Jaime Enciso are two of the best people I’ve ever had the pleasure of dealing with in a car leasing experien More

by montidiego13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Sep 13, 2024 -

Empire Hyundai of New Rochelle responded

Monti, Thank you for leaving Jose and Jaime this amazing review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with exceptional service. We are happy to know that they were incredibly friendly, professional and dedicated to finding the best deal for you. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2025 Hyundai Tucson- behalf of the entire Empire Hyundai of New Rochelle team!

September 08, 2024

Dealer fees and bank fees amounted to $8000 on a $28,000 car. If you do not have a stellar credit run from this dealership. Dealer also promised one thing during verbal negotiations and in the contract put More

by Vas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessy
Sep 18, 2024 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for sharing your comments with us and were sorry to hear of your disappointment with the fee's associated with the price. If you would like to discuss this with us, please contact our General Manager, Roman Chernomorov at (914) 618-4209 or at rchernomorov@eagny.com

September 06, 2024

Had a 2 car lease deal. All dealership employees were on board. Our sales person Jeremiah was on point throughout a compex process. More

by Elsie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Raghunath
Sep 13, 2024 -

Empire Hyundai of New Rochelle responded

Elsie, We greatly appreciate you for leaving Jeremiah this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Jeremiah could provide you with top notch service. We are delighted to know that he was on point the entire time. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of New Rochelle team!

1
...