
Empire Hyundai of New Rochelle
New Rochelle, NY
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I had an appointment to do an inspection on the Sept. 10th but I needed new wiper blades. The service rep Anthony did not fail the car as all other items passed. He told me to come back once I had them r 10th but I needed new wiper blades. The service rep Anthony did not fail the car as all other items passed. He told me to come back once I had them replaced. I returned on Friday and he accommodated me without an appointment and passed the inspection. My second visit was less than 30 minutes. More
I recently went for routine maintenance and was helped by Krystina who was courteous and said it would be ready in 1 1/2 hours. An hour later I was pleased that my car was ready! Another excellent service ex Krystina who was courteous and said it would be ready in 1 1/2 hours. An hour later I was pleased that my car was ready! Another excellent service experience! More
The people were all friendly. The dealership was very clean and welcoming. The salesperson who assisted me, Sarah Khoury, was great. The dealership was very clean and welcoming. The salesperson who assisted me, Sarah Khoury, was great. More
Top notch professional organization. The general mgr Solomon, was very knowledgeable and comfortable to work with while displaying a sense of humor not found at most dealerships. Kudos t The general mgr Solomon, was very knowledgeable and comfortable to work with while displaying a sense of humor not found at most dealerships. Kudos to our sales rep Erika. She was a delight! So efficient, helpful and professional not to mention polite and courteous. Stress free at the finance office as well..Great job guys!! More
I had a great experience working with Christina at the dealership service department. From the moment I arrived, she was welcoming, professional, and attentive. She took the time to explain everything cle dealership service department. From the moment I arrived, she was welcoming, professional, and attentive. She took the time to explain everything clearly, kept me updated throughout the process, and made sure all my questions were answered. My car was serviced efficiently, and she made the whole experience stress-free. Christina’s customer service really stood out, and I truly appreciate the effort she put into making sure everything went smoothly. I’ll definitely be returning thanks to her excellent care and professionalism! More
My first time visiting this dealership I couldn’t be more than pleased and impressed. I thought I would have to be there for hours but the time was minimal. Very efficient and reliable service. than pleased and impressed. I thought I would have to be there for hours but the time was minimal. Very efficient and reliable service. More