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Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,179 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,179 reviews

January 06, 2026

Kristina Colon my service representative was excellent in getting me in and out of the shop after receiving great quick service. More

by nwjr01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Jan 14, 2026 -

Empire Hyundai of New Rochelle responded

Kristina and our team give our best efforts to make sure our customers have quick and quality service experiences with us, so we thank you for this review! Hopefully your positive service visits encourage you to come back for future services.

December 11, 2025

Have no bad comments! I always had great customer service in the 3yrs I have been a customer at Empire Hyundai. More

by alis.hernan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Dec 15, 2025 -

Empire Hyundai of New Rochelle responded

We appreciate your wonderful review! We are so glad that you have continuously confided in us with your automotive needs, and we are so glad that our team consistently takes great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 09, 2025

It was a pleasure working with Demond Jones. I remember meeting him when I walked in the dealership to price a Genesis. I told him then I would be back. A year later I came back to him and lease More

by c_wilson_transit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica, Demond Jones, Jose Vargas
Dec 12, 2025 -

Empire Hyundai of New Rochelle responded

Congratulations on your 2023 Palisade! We are delighted that you had a pleasant experience inquiring about the genesis with Demond that you came back to make your car purchase. As a gentle reminder, you can reach out to us if you need any further assistance. Enjoy safe and exciting travels in your Hyundai!

November 20, 2025

Krystina Colon Was very helpful and followed up to make sure everything went well. The service was completed quickly and the waiting area was clean. More

by Jh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Colon
Nov 20, 2025 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are happy to hear that Krystina took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service.

November 10, 2025

Krystina, Was very helpful for the entire process while I was there and explained everything. More

by Shalaydagirdhari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina
Nov 11, 2025 -

Empire Hyundai of New Rochelle responded

You have our appreciation for leaving this review for Krystina. If you find yourself in need of automotive services again in the future, feel free to visit us and we will gladly give you top notch service!

November 03, 2025

Rishetty Bautista (Sales Rep) and Rajonie (Sales Mgr) were extraordinary and a pleasure to deal with. We arrived to a deal that was acceptable to both parties with no game playing or stress. Thank you bo More

by Richard
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rishetty Bautiata 5 Stars Rajonie (Sales Mgr) 5 Stars young Michael (Finance) 5 Stars
Nov 10, 2025 -

Empire Hyundai of New Rochelle responded

Thank you for leaving this 5 star review! We are glad to hear the process of buying your new car was not stressful. If we can do more for you please let us know because we are committed to our customers' satisfaction.

October 28, 2025

The dealership is always bright and comfortable. It is also very clean. The service representative, Krystina, is always friendly and helpful. I visit this dealership often and look forward to her More

by Janevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina
Oct 29, 2025 -

Empire Hyundai of New Rochelle responded

We are thankful for your review for Krystina, it's great to know that you look forward to visiting us because she is friendly and helpful. You are welcome to visit our clean and comfortable dealership for any future automotive care you may need. It would be our pleasure to be of service to you and your vehicle for many years to come!

October 27, 2025

From the moment I walked into this dealership I was greeted warmly Not pressured into a purchase. My sales person, Jahair Thompson was professional and answered all my questions without being “pushy”. More

by lunalmc7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jahair Thompson
Oct 28, 2025 -

Empire Hyundai of New Rochelle responded

Thank you for your wonderful review! We are happy to hear that Jahair and the team provided you with a smooth, pressure-free experience. Congratulations on your new vehicle! Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 27, 2025

It’s always clean and quiet and the staff is nice and works great with me More

by mony357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bia Dellamorte
Oct 28, 2025 -

Empire Hyundai of New Rochelle responded

Thank you for your positive review! We are so glad that our team consistently provides you with a top-notch experience. We wish you safe travels and hope to see you again the next time you are in need of automotive service.

October 07, 2025

This was my second car that I purchased from Empire Hyundai and, again it was a great experience. Rishetty Bautista was my sales associate and she did a fantastic job. She was very patient and listened More

by jessicawhite063
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rishetty Bautista
Oct 07, 2025 -

Empire Hyundai of New Rochelle responded

Jessica, Congratulations on your second vehicle and glad to hear that you continue to return to our dealership for our amazing car buying experience. Rishetty is a great member of our team and will be delighted to hear your very kind words. Please let us know if there is anything else we can do to assist you, we would love to help.

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