Back

Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,168 Reviews

125 East Main Street

New Rochelle, NY

10801

Directions

By Type

Showing 1,168 reviews

September 08, 2025

I recently went for routine maintenance and was helped by Krystina who was courteous and said it would be ready in 1 1/2 hours. An hour later I was pleased that my car was ready! Another excellent service ex More

by Kona owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Sep 09, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised with Krystina! We look forward to seeing you again when your car is ready for its next service.

September 08, 2025

The people were all friendly. The dealership was very clean and welcoming. The salesperson who assisted me, Sarah Khoury, was great. More

by knjtumi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Khoury, Jamie, Kenton
Sep 09, 2025 -

Empire Hyundai of New Rochelle responded

Tumi, Thank you for your time and your kind review. We are pleased to hear that Sarah was able to help you find the perfect vehicle to meet your needs.

August 25, 2025

Top notch professional organization. The general mgr Solomon, was very knowledgeable and comfortable to work with while displaying a sense of humor not found at most dealerships. Kudos t More

by heyabbott30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Jose Vargas
Aug 25, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Solomon and Erika will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else- Empire Hyundai of New Rochelle can do for you please be sure to let us know!

Aug 25, 2025 -

heyabbott30 responded

Our pleasure.

August 21, 2025

Honest courteous and respectful. Did not feel pressured to make a decision. Very up front and attentive More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Aug 21, 2025 -

Empire Hyundai of New Rochelle responded

Chris, We love hearing from our customers and it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions about your vehicle.

August 20, 2025

Erica was the best, she had patience. Mike also explained everything in details. I will highly recommend. More

by albertocruz1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 20, 2025 -

Empire Hyundai of New Rochelle responded

Alberto, Thank you for your review and feedback. We are delighted to hear that Erica and Mike was able to provide you exceptional customer service from the start to finish! Thank you for your recommendation!

August 16, 2025

I had a great experience working with Christina at the dealership service department. From the moment I arrived, she was welcoming, professional, and attentive. She took the time to explain everything cle More

by Leahfazal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Aug 18, 2025 -

Empire Hyundai of New Rochelle responded

Leah, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Christina. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.

August 15, 2025

I have been dealing with this dealership for 15 years and my salesperson Demond Jones has always been amazing. More

by Sunshine725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Aug 18, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for your very kind review and loyalty to- Empire Hyundai of New Rochelle. We are delighted that you have come back to us again and that your experiences with Demond have been so exceptional!

August 14, 2025

I loved going here for my service cause they deal with you professionally they get the job done More

by Tyreek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Aug 15, 2025 -

Empire Hyundai of New Rochelle responded

Thank you for your kind review! We are so glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 11, 2025

My first time visiting this dealership I couldn’t be more than pleased and impressed. I thought I would have to be there for hours but the time was minimal. Very efficient and reliable service. More

by weeda220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Aug 11, 2025 -

Empire Hyundai of New Rochelle responded

Hello, We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services on your first visit. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

August 06, 2025

I’ll never choose another Hyundai dealership over new Rochelle! The car buying process was flawless and stress free thanks to my sale associate Demond Jones. The finance guy broke everything down so ther More

by shan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Jose Vargas
Aug 07, 2025 -

Empire Hyundai of New Rochelle responded

Shan, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Demond will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulations on your new vehicle and if there is anything else- Empire Hyundai of New Rochelle can do for you please be sure to let us know!

1
...