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Empire Hyundai of New Rochelle

New Rochelle, NY

4.7
1,165 Reviews

125 East Main Street

New Rochelle, NY

10801

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Showing 1,165 reviews

August 21, 2025

Honest courteous and respectful. Did not feel pressured to make a decision. Very up front and attentive More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Aug 21, 2025 -

Empire Hyundai of New Rochelle responded

Chris, We love hearing from our customers and it is encouraging to hear about your positive experience. Please feel free to contact us if you have any questions about your vehicle.

August 20, 2025

Erica was the best, she had patience. Mike also explained everything in details. I will highly recommend. More

by albertocruz1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 20, 2025 -

Empire Hyundai of New Rochelle responded

Alberto, Thank you for your review and feedback. We are delighted to hear that Erica and Mike was able to provide you exceptional customer service from the start to finish! Thank you for your recommendation!

August 16, 2025

I had a great experience working with Christina at the dealership service department. From the moment I arrived, she was welcoming, professional, and attentive. She took the time to explain everything cle More

by Leahfazal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Aug 18, 2025 -

Empire Hyundai of New Rochelle responded

Leah, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Christina. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.

August 15, 2025

I have been dealing with this dealership for 15 years and my salesperson Demond Jones has always been amazing. More

by Sunshine725
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Aug 18, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for your very kind review and loyalty to- Empire Hyundai of New Rochelle. We are delighted that you have come back to us again and that your experiences with Demond have been so exceptional!

August 14, 2025

I loved going here for my service cause they deal with you professionally they get the job done More

by Tyreek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Aug 15, 2025 -

Empire Hyundai of New Rochelle responded

Thank you for your kind review! We are so glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 11, 2025

My first time visiting this dealership I couldn’t be more than pleased and impressed. I thought I would have to be there for hours but the time was minimal. Very efficient and reliable service. More

by weeda220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Aug 11, 2025 -

Empire Hyundai of New Rochelle responded

Hello, We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services on your first visit. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

August 06, 2025

I’ll never choose another Hyundai dealership over new Rochelle! The car buying process was flawless and stress free thanks to my sale associate Demond Jones. The finance guy broke everything down so ther More

by shan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demond Jones, Jose Vargas
Aug 07, 2025 -

Empire Hyundai of New Rochelle responded

Shan, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Demond will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! Congratulations on your new vehicle and if there is anything else- Empire Hyundai of New Rochelle can do for you please be sure to let us know!

August 04, 2025

Went in this weekend for service, my car was ready when promised and happy to see they now offer free car wash as an added bonus. More

by pgu522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Aug 05, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction!

July 28, 2025

From the moment I walked into Empire Hyundai of New Rochelle, I was treated with exceptional professionalism and genuine care. The entire staff went above and beyond to ensure my experience was not jus More

by Dar3albr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
Jul 28, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Solomon and Mike will be pleased to know that you thought highly enough of their performance to mention them in your stellar review! If there is anything else- Empire Hyundai of New Rochelle can do for you please be sure to let us know! Thank you for your recommendation!

July 25, 2025

Working with Solomon was a real pleasure, Knowledgeable and professional we never felt pressured and the process was true and simple! My daughter needs a vehicle and we are coming back next month for anoth More

by jersey166
Recommend Dealer
Yes
Employees Worked With
Demond Jones
Jul 28, 2025 -

Empire Hyundai of New Rochelle responded

Hello, Congratulations on your brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Solomon showed you how much we value our customers. Enjoy showing off your brand new vehicle and we look forward to seeing you again when you purchase your new Tucson!

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