Empire Hyundai of New Rochelle

I had a great experience with Aleshea Jordan, she was very knowledgeable, helpful, and professional through the buying process. very knowledgeable, helpful, and professional through the buying process. More

This business is easy to find, clean and very spacious. The employees are attentive to your needs. I for one only deal with Demond Jones as he is an excellent salesperson, professional , polite and attenti The employees are attentive to your needs. I for one only deal with Demond Jones as he is an excellent salesperson, professional , polite and attentive to your concerns. The layout of the sales floor has changed and I would like to ask that sitting at a stationary desk, across from your salesperson return. I find there is no privacy when discussing your personal information as customers are walking all around, in and out near the cafeteria like tables with 4 chairs that prospective buyers are provided. Nearby parking is atrocious but I'm not sure what can be done about that? More

Jose Vargas was great to work with. He was a great help buying our car He was a great help buying our car More

Very well organized and clean. Everyone is very friendly and helpful. Highly recommend this dealership. Everyone is very friendly and helpful. Highly recommend this dealership. More

Went in for service they kept me informed the whole time and car was done prior to the promised time! and car was done prior to the promised time! More

We had a poor experience when we purchased our 21' Tucson 9/2023. That being said, the true colors of the dealership were shown when we had a problem with the FCA system, Forward Crash Avoidance. The bigges 9/2023. That being said, the true colors of the dealership were shown when we had a problem with the FCA system, Forward Crash Avoidance. The biggest issue is they do not return calls, e-mails, homeoffice requests for a call. NOTHING. Then after many attempts you get nothing but lip service! Every time you are transferred or moved up the line they have no notes about the issues. You need to start at the beginning. I spent 3.45 hours in the waiting room for little to nothing. I am only touching the tip of the iceberg! They are out for one thing, and it's not you! I would also add the prices shown in the service area for common service items are outlandishly priced. Go anywhere else but to Empire!!!!! More

Third Hyundai dealership to price new 2025 Tucson SEL. ..lengthy, but not unpleasant negotiation...wish we could have started where we finished...the bottom line is that Empire beat the total price...inclu ..lengthy, but not unpleasant negotiation...wish we could have started where we finished...the bottom line is that Empire beat the total price...including trade...by $2000 over the other two dealers....a very good deal for me, and Empire sold another car. More

This was my 7th car that we purchased with Demond Jones. He is very knowledgeable and easy to deal with. I have recommended Demond to my friends and family, who purchased with Demond. He is very knowledgeable and easy to deal with. I have recommended Demond to my friends and family, who purchased with Demond. More

Thanks to all special Eric Nava he really did is job really good and I so happy with this car that I get. Thanks to all. really good and I so happy with this car that I get. Thanks to all. More