
Empire Hyundai of New Rochelle
New Rochelle, NY
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I recently went for routine maintenance and was helped by Krystina who was courteous and said it would be ready in 1 1/2 hours. An hour later I was pleased that my car was ready! Another excellent service ex Krystina who was courteous and said it would be ready in 1 1/2 hours. An hour later I was pleased that my car was ready! Another excellent service experience! More
The people were all friendly. The dealership was very clean and welcoming. The salesperson who assisted me, Sarah Khoury, was great. The dealership was very clean and welcoming. The salesperson who assisted me, Sarah Khoury, was great. More
Top notch professional organization. The general mgr Solomon, was very knowledgeable and comfortable to work with while displaying a sense of humor not found at most dealerships. Kudos t The general mgr Solomon, was very knowledgeable and comfortable to work with while displaying a sense of humor not found at most dealerships. Kudos to our sales rep Erika. She was a delight! So efficient, helpful and professional not to mention polite and courteous. Stress free at the finance office as well..Great job guys!! More
I had a great experience working with Christina at the dealership service department. From the moment I arrived, she was welcoming, professional, and attentive. She took the time to explain everything cle dealership service department. From the moment I arrived, she was welcoming, professional, and attentive. She took the time to explain everything clearly, kept me updated throughout the process, and made sure all my questions were answered. My car was serviced efficiently, and she made the whole experience stress-free. Christina’s customer service really stood out, and I truly appreciate the effort she put into making sure everything went smoothly. I’ll definitely be returning thanks to her excellent care and professionalism! More
My first time visiting this dealership I couldn’t be more than pleased and impressed. I thought I would have to be there for hours but the time was minimal. Very efficient and reliable service. than pleased and impressed. I thought I would have to be there for hours but the time was minimal. Very efficient and reliable service. More
I’ll never choose another Hyundai dealership over new Rochelle! The car buying process was flawless and stress free thanks to my sale associate Demond Jones. The finance guy broke everything down so ther Rochelle! The car buying process was flawless and stress free thanks to my sale associate Demond Jones. The finance guy broke everything down so there was no surprises and even helped me save more. Fast forward a year later, all the maintenance is easy to get an appointment. You don’t have to wait weeeks out like this other Hyundai dealership I used to deal with. The staff are very professional and it’s so easy to get in touch with someone and always be in and out with service. Overall I really love the new Rochelle location and mind you I’m only with them for one year so far. I’ve had another Hyundai car from another dealership let me tell you, I’d never go anywhere else but here. I feel so cared for and the one year anniversary gift they sent was super thoughtful and so out of the box lol More