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Empire Hyundai of Jamaica

Jamaica, NY

Overview
Reviews
4.8
182 Reviews
Call Dealership (929) 558-3450
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175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 182 reviews

January 11, 2024

Service was good. a little longer wait than usual though. the location and building is very tiny. not so many seats in the waiting area for customers which can be extr More

by edwin18124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Report | Print
Jan 17, 2024 -

Empire Hyundai of Jamaica responded

Thank you for sharing your feedback regarding your recent service experience with us. We're glad to hear that you found the service to be good. However, we apologize for the longer-than-usual wait time and any inconvenience caused by the limited seating in our waiting area. We are actively exploring ways to improve our facilities and seating arrangements to provide a more comfortable environment for our valued customers. Your concerns have been forwarded to our Management Team, and we look forward to serving you more efficiently in the future.

January 09, 2024

The staff is super nice, customer service is wonderful, and they work with you get you the best deal. Jeff Cayot is the MVP!! More

by nath.oriol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
Report | Print
Jan 10, 2024 -

Empire Hyundai of Jamaica responded

Thank you for your positive feedback! Our team works hard to ensure every customer has a memorable experience, and we are glad Jeff hit that mark for you. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

January 08, 2024

The best of the best. Ghandi-Sales Manager Saddin Parks-salesperson Ali R - Finance This team was amazing/ honest/knowledgeable and caring. The best experience purc More

by Flozaccaria7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ghandi A, Saddin Parks, Ali R
Report | Print
Jan 10, 2024 -

Empire Hyundai of Jamaica responded

Thank you for leaving our team this excellent feedback! We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 30, 2023

Worked with me to get a deal finalized, even with extenuating circumstances. Jeff stayed late and helped out with all features. More

by rramsunder93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
Report | Print
Jan 03, 2024 -

Empire Hyundai of Jamaica responded

Thank you for sharing your recent experience with us! Providing exceptional service is our commitment, and we're thrilled that Jeff's dedication contributed to a positive experience for you. Your satisfaction is our priority, and we're grateful for the opportunity to work with you to overcome any challenges and make your car-buying experience as smooth as possible. If there's anything else we can assist you with or if you have further feedback to share, please feel free to reach out. We're here to support you.

December 22, 2023

Very courteous, attentive and efficient personnel. Didn’t have to wait long for job completion. Extremely satisfied More

by negbahdanan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley at service dept.
Report | Print
Dec 28, 2023 -

Empire Hyundai of Jamaica responded

Thank you for sharing your positive experience with us! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

December 16, 2023

I had a great experience here. Jeff helped me out and I had a seamless transaction. More

by Gerry Huang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
Report | Print
Dec 18, 2023 -

Empire Hyundai of Jamaica responded

We appreciate you taking the time leave Jeff this excellent review! It is wonderful to hear he provided you with the top-notch assistance that you so much deserve, nothing less. We look forward to serving you again and congratulate you on your new vehicle!

December 12, 2023

Great dealership! Met all of our needs and remedied a situation quickly that may have led us to not purchase a car. More

by javedk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baha Ergashev, Lajune Lyles
Report | Print
Dec 13, 2023 -

Empire Hyundai of Jamaica responded

Thank you for this excellent review! We work hard to provide the best possible experience for our customers, and we’re glad that we were able to meet your needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 25, 2023

Jeff is the great very helpful I recommend everyone to go see Hîm he is very informative More

by flajymmyeralus51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff cayot
Report | Print
Nov 27, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for leaving Jeff this excellent review! Your recommendations means the world to us, and we hope to continue to exceed your expectations every time you choose us.

October 30, 2023

Not only did I get a great deal with Karen Bailon and Joe but the experience was so friendly and so personal! There was no pressure and every single person in the dealership, even if I was just walking past More

by elottier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony in Finance and Karen Bailon in sales, Christina Genzone
Report | Print
Oct 30, 2023 -

Empire Hyundai of Jamaica responded

Thank you for this positive feedback. We are thrilled to hear that you not only received a great deal but also experienced exceptional customer service with Karen and Joe. Providing a friendly and personal experience is one of our top priorities, and it's heartwarming to know that you felt comfortable and at ease during your visit.Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 28, 2023

The salesman Jeff was very helpful and knowledgeable. He patiently answered all our questions. The dealership was able to locate the exact car I was looking to purchase. More

by Maddie D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
Report | Print
Oct 30, 2023 -

Empire Hyundai of Jamaica responded

Maddie, Thank you for leaving Jeff this positive review! We are happy to hear that he took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

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