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Empire Hyundai of Jamaica

Jamaica, NY

4.8
133 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 133 reviews

April 10, 2023

Chet Lee was very accommodating and helpful during my service visit. The service itself ended up being quicker than expected as well and was cheaper than other service departments I've been to. More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Lee
Apr 12, 2023 -

Empire Hyundai of Jamaica responded

Gabriel, Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Chet provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 05, 2023

Chet lee one of the service representatives shows he cares a lot about his clients. More

by Jesdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Apr 12, 2023 -

Empire Hyundai of Jamaica responded

Thank you for leaving Chet this positive review! We are so glad that he took great care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

March 30, 2023

I went to the location to have my tire serviced. They did an excellent job fixing the tire. I have had no problems since receiving service. More

by RthomasReviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Genzone
Mar 30, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 27, 2023

I went in for a trade in on my lease because they sent me a letter about their upgrade program saying I could upgrade to a new car at the same or current price only to find out that was false advertising. Th More

by Princesssss4life
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
LaJune, baha
Mar 29, 2023 -

Empire Hyundai of Jamaica responded

Hello, Were very sorry to hear of your dissatisfaction with our sales department. We do apologize for any miscommunication on the trade in program. We would like the opportunity to speak to you on your review. Please contact our General Manager, Brandon Vergara at (631)479-3821 or at bvergara@eagny.com he would be happy to help on your concerns and questions. Thank you!

March 16, 2023

Jack McGovern was absolutely helpful from start to finish. He help me meet all my expectations of the car I wanted and I walked out of there not only with a new car but with a big smile and peaceful m More

by y.perez926
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Jack McGovern
Mar 23, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that Jack took great car of you and made your experience with us top-notch! Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! We hope for an opportunity to work with you again!

March 10, 2023

Very kind and helpful staff They fixed my car right away I will definitely go back to service my car More

by Qudwn8994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Quiroz, Baha Ergashev, Lajune Lyles, Dimitry Charlot, Jake Asman, Ron Lazkani, Victor Stephens, Jack McGovern, Aleshea Jordan, Glenn Matos
Mar 10, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 08, 2023

ThanK You Mr Ed. ThanK You Mr Lee. Glad to find you all again at Empire Hyundai. Masters are back again :) Me & My Car is happy. More

by ABHISHEKVSOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Thornton(Service Manager) / Chat Lee(Service Advisor).
Mar 10, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that Ed and Chet took great care of you. Your safety and satisfaction are our utmost priorities. We hope that you continue to choose us for all of your future automotive needs!

March 05, 2023

Jack is an excellent salesman and helped us choose the correct car. Very caring and professional. Was very respectful and able to manage with a budget. More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aron., Sully Romero, Jack McGovern
Mar 10, 2023 -

Empire Hyundai of Jamaica responded

Juan, Thank you for sharing the positive experience you had with Jack! We are so glad that he took great care of you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

March 02, 2023

Lajune was very nice and accommodating with our purchase experiences. She was very helpful in answering our questions and patient during the whole process. We appreciate her help. And we are very happy with More

by cata27oscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Mar 03, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that Lajune could provide you with the quality care that you deserve. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team!

February 27, 2023

Before car shopping is felt forced. but this is the best experience I ever had More

by Simplii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Matos
Mar 03, 2023 -

Empire Hyundai of Jamaica responded

Thank you for your positive review! We are happy to hear that our team could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

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