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Empire Hyundai of Jamaica

Jamaica, NY

4.8
153 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 153 reviews

October 28, 2023

The salesman Jeff was very helpful and knowledgeable. He patiently answered all our questions. The dealership was able to locate the exact car I was looking to purchase. More

by Maddie D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
Oct 30, 2023 -

Empire Hyundai of Jamaica responded

Maddie, Thank you for leaving Jeff this positive review! We are happy to hear that he took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

October 26, 2023

If it was not for Mike Martindale and Max Cruz I would not have My Tucson today. They were professional and Patient. They were instrumental for my purchase. I highly recommend you to visit Mike for you More

by 3T's Dad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Cruz
Oct 26, 2023 -

Empire Hyundai of Jamaica responded

Thank you for sharing your positive experience with us! We are so glad that Mike and Max could provide you with the quality care that you deserve. Mike will be honored to have earned your kind recommendation. We warmly congratulate you on your new Hyundai Tucson- on behalf of the entire team!

October 23, 2023

Ability to work with my fair credit score was amazing. Others said No for 9 months. You kept asking me to come in and sit down with you for at least 3 months. I was so depressed and anxious because of al More

by msmithpinkard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Oct 23, 2023 -

Empire Hyundai of Jamaica responded

We are deeply touched by your heartfelt words and your experience with our dealership, and we would like to express our sincerest appreciation for your feedback. LaJune, one of our dedicated team members, is indeed a gem, and we are glad to know that her persistence and patience played a crucial role in getting you the "YES" you needed. Your success story reaffirms our commitment to helping our customers find solutions, and we appreciate your trust in us. If you have any more questions or require further assistance in the future, please do not hesitate to reach out. We are here to support you at all times. Congratulations on your new vehicle!

Oct 23, 2023 -

msmithpinkard responded

You are so welcome.

October 03, 2023

Glenn was very professional and provided me with his phone number for any questions I had before the purchase and helped me with installing and registering for the Blue link app More

by Olke159
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Matos
Oct 03, 2023 -

Empire Hyundai of Jamaica responded

Thank you for leaving Glenn this excellent review! We are overjoyed to know that he delivered 5-star assistance throughout your recent visit. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

September 28, 2023

They are very kind and helpful with the clients they advice me with my car More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chat Lee
Sep 28, 2023 -

Empire Hyundai of Jamaica responded

Jose, Thank you for this feedback! We hope to continue serving you and your future automotive needs

September 25, 2023

My salesman Jeffery complied with my wishes. He was very personal and wonderful. Never had an experience like this. Rated excellent service. More

by 619mistee
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery
Sep 27, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for leaving Jeffrey this amazing review! We will be sure to pass along your kind words and compliments. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

September 14, 2023

THEY DO NOT WANT YOU TO HAVE YOUR OWN FINANCING. BE SMART, COME PREPARED. I CAME THERE AND DIDN'T LEAVE UNTIL 4 1/2 HOURS LATER. They just want your money, the car itself was fine but the service th More

by JOE SWAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
N/a
Sep 15, 2023 -

Empire Hyundai of Jamaica responded

Hello Joe, We are very sorry to hear about your recent experience at our dealership. We do apologize for any confusion with the price and the lack of customer service. If you would like to discuss further, please contact our General Manager Joe Randazzo at (929) 558-3450 or jrandazzo@eagny.com. Thank you and have a great day!

September 13, 2023

Seavey did a superb job in serving our needs looking forward to continued business with empire Hyundai More

by Mervyn.frankel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seevey
Sep 13, 2023 -

Empire Hyundai of Jamaica responded

Hi Mervyn, Thank you for leaving Seavey this wonderful feedback! We are humbled by your support and look forward to being your preferred choice for your automotive needs in the future.

August 25, 2023

Had a pleasure of getting my car serviced by Chet and his team, really fast turn around. Clear expectations and great service. More

by rahmanwasee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Lee
Aug 25, 2023 -

Empire Hyundai of Jamaica responded

Thank you for leaving Chet this excellent review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon!

August 10, 2023

I went in received exactly what I wanted and was out without any complications. Excellent More

by Yakubovavraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Watkins
Aug 11, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive feedback. Your satisfaction is our top priority, and we look forward to serving you again soon.

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