Empire Hyundai of Jamaica
Jamaica, NY
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The salesman Jeff was very helpful and knowledgeable. He patiently answered all our questions. The dealership was able to locate the exact car I was looking to purchase. He patiently answered all our questions. The dealership was able to locate the exact car I was looking to purchase. More
If it was not for Mike Martindale and Max Cruz I would not have My Tucson today. They were professional and Patient. They were instrumental for my purchase. I highly recommend you to visit Mike for you not have My Tucson today. They were professional and Patient. They were instrumental for my purchase. I highly recommend you to visit Mike for your next purchase. More
Ability to work with my fair credit score was amazing. Others said No for 9 months. You kept asking me to come in and sit down with you for at least 3 months. I was so depressed and anxious because of al Others said No for 9 months. You kept asking me to come in and sit down with you for at least 3 months. I was so depressed and anxious because of all the Noes. But LaJune Lyles was the one to get me the YES I so needed to hear. And her patience with me as I kept coming up short for what the dealer requested. LaJune Lyles never gave up on me or for me. Thank you Empire Hyundai for having such a GEM on your team👊🏾 More
Glenn was very professional and provided me with his phone number for any questions I had before the purchase and helped me with installing and registering for the Blue link app phone number for any questions I had before the purchase and helped me with installing and registering for the Blue link app More
THEY DO NOT WANT YOU TO HAVE YOUR OWN FINANCING. BE SMART, COME PREPARED. I CAME THERE AND DIDN'T LEAVE UNTIL 4 1/2 HOURS LATER. They just want your money, the car itself was fine but the service th BE SMART, COME PREPARED. I CAME THERE AND DIDN'T LEAVE UNTIL 4 1/2 HOURS LATER. They just want your money, the car itself was fine but the service the staff offers you is not it. I came with. They of course treat you nicely when they think they can make a sale but if you come with your financing They will act like your speaking another language. I came with my own financing with my local credit union and these cars acted like i was insulting them. They will do anything they can to make the sale even it it means lying or saying what you want to hear just to get your money. I came there from another state, had already talked to them about using my own financing and everything seemed good, I go to buy the car in person with the financing check and they DID NOT WANT TO TAKE IT. LIKE THE Finance manager tried to play my credit union saying it's a small bank and why not finance with a more well known bank. LIKE xxx ITS CHECK FROM A CREDIT UNION! The finance manager lied about 500$ off, he told me that they only only submit checks once a week so if the check doesnt care in time they will sell to someone else (basically threatening to sell the car if i used my own financing). Which I replied take the check or give me a better deal than what I was offered. Then when it came to finalize the sale, Random jump of like 3000$ extra for xx. I tried to be cool with the whole process but the overall experience was super unprofessional and is comparable to working with one of those side car dealer you seen in your neighborhood. Do yourself a favor and go to a more professional seller. More