Empire Hyundai of Jamaica

I called Empire Hyundai of Jamaica and made the appointment for June 6, 2023 for my Sonata to be diagnosed and necessary repaired. I spoke with Jason Watkins, had a very pleasant conversation. Jaso appointment for June 6, 2023 for my Sonata to be diagnosed and necessary repaired. I spoke with Jason Watkins, had a very pleasant conversation. Jason explained to me how the process will be done. After I arrived I met with Jason, I must emphasize how very polite, friendly, professional and business oriented Jason is . What a Gentlemen. He assured me that solving problems is a goal for Empire Hyundai. Needles to say I waited for about an hour and Jason met me again with good news: Sonata had been fixed, its running well. I need to mention how much I appreciate a good service at the good place. Thank you Empire Hyundai. Regards from Eugene. More

Service location is too far from the dealer showroom. Won't let drivers customize some settings like the headlights turning on/off due to a supposedly safety concern. Even with their diagnostic com Won't let drivers customize some settings like the headlights turning on/off due to a supposedly safety concern. Even with their diagnostic computer, they also can't delay my headlights timer that turns them on in auto position. They always come on if it senses a shadow like a tree or an overpass. If I turn off headlights, I always get a notification on the dash constantly telling me they're off. Every other manufacturer lets you adjust it. Not Hyundai. More

Jeff is such a helpful guy, he helped me get my car same day drove off the lot. Really helpful guy jeff is the best! day drove off the lot. Really helpful guy jeff is the best! More

The customer service was great! When I walked in I was greeted by Jeff and he was very helpful and pleasant. When I walked in I was greeted by Jeff and he was very helpful and pleasant. More

Brought my 2022 Tucson in for its first service. on May 15, 2023… Service advisor Chet Lee was very accommodating & corrected a couple of minor concerns I had with the vehicle… Facility was new & r on May 15, 2023… Service advisor Chet Lee was very accommodating & corrected a couple of minor concerns I had with the vehicle… Facility was new & recently expanded…Customer waiting area was very comfortable… Wait time was exactly as promised… Overall a positive experience… More

I've had 3 cars before, but this buying experience was entirely the best. Aleshea Jordan worked with me. And she was absolutely amazing. She was very informative, professional, fun to work with, gave gre entirely the best. Aleshea Jordan worked with me. And she was absolutely amazing. She was very informative, professional, fun to work with, gave great advice and more. Even though my credit wasn't great, Aleshea and the whole team made sure i got approved and left with a 2021 Sonata with 23k miles. Mind blowing. The whole team is great and makes you feel right at home. I highly recommend you give them a try. You wont regret it. Thanks Empire Hyundai. Kudos to you. More

Look for Jack when you look for buying a car. I just bought a Hyundai Tucson and he was professional, polite and patient. He showed all the details and was honest with the price made us easy to m I just bought a Hyundai Tucson and he was professional, polite and patient. He showed all the details and was honest with the price made us easy to make up the mind. He didn't urge or rush us to buy a car. My parents also really loved how he treated us. His coworkers were all helpful and the whole process was smooth. Empire is the place to go to. More

Always see Jason in the Service Department for excellent and professional service. You will receive fast and reliable service. and professional service. You will receive fast and reliable service. More

The staff members are very friendly. They are communicative, constantly giving updates as you wait on your car being serviced by their highly experienced and qualified technicians. Mr. C They are communicative, constantly giving updates as you wait on your car being serviced by their highly experienced and qualified technicians. Mr. Chet Lee ensures that everyone is happy and satisfied before leaving. He is a very patient, knowledgeable and charismatic gentleman. This is the only place I recommend anyone to take their car for servicing. Thank you and keep up the good work guys!!! More

great experience. would recommend to anyone who is looking for a hyundai. salesperson jack and finance manager steven were quick and got us exactly what we needed. would recommend to anyone who is looking for a hyundai. salesperson jack and finance manager steven were quick and got us exactly what we needed. More