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Empire Hyundai of Jamaica

Jamaica, NY

4.8
150 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 150 reviews

February 26, 2024

I came to Empire Hyundai of Jamaica to get a recall fixed on my vehicle. I was very haapyvwitg⁶ More

by Leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet
Feb 26, 2024 -

Empire Hyundai of Jamaica responded

Leah, Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs efficiently taken care of. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 15, 2024

Jeff was very helpful told me everything I needed to know I really appreciate all he did More

by jituiiuc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
Feb 16, 2024 -

Empire Hyundai of Jamaica responded

Thank you for leaving Jeff this positive review! We are happy to hear that he took great care of you and he will be delighted to know that you deeply valued his assistance. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

February 13, 2024

Very courteous and professional! I was treated very good the office area is nice had tv and coffee. I was having a hard time trying to get an appointment quickly at other locations w More

by Jsoler0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Lee
Feb 14, 2024 -

Empire Hyundai of Jamaica responded

Providing quality and efficient service is so important to us here at Empire Hyundai of Jamaica and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very courteous and professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

February 10, 2024

Jeff c is the best guy I ever met help me get a car that I thought I wouldn’t get Jeff made me a happy customer I recomomd him to anyone looking for a car More

by Alvinpulido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
Feb 12, 2024 -

Empire Hyundai of Jamaica responded

Thank you for leaving Jeff this 5-star rating and recommendation! Providing a top-notch experience is always our goal, and we are glad that Jeff's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

February 02, 2024

Wonderful experience. The best customer satisfaction. Ali Elhage is highly recommended. Thank you for your compassion. More

by RAYARNOLD16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Elhage
Feb 08, 2024 -

Empire Hyundai of Jamaica responded

We greatly appreciate you for leaving Ali this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Ali could provide you with top notch service. We are delighted to know that she was compassionate and made your car buying experience here at Empire Hyundai of Jamaica wonderful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

Feb 08, 2024 -

RAYARNOLD16 responded

Ali Elhage is a male. You commented she instead of he.

January 29, 2024

It was my first time getting my car serviced here so I didn’t know what to expect. Chet Lee was friendly and answered all the questions I had. More

by 22kona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Lee
Jan 30, 2024 -

Empire Hyundai of Jamaica responded

Thank you for your very kind review! We are pleased to hear that your vehicle service experience with Chet was so positive. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 25, 2024

Friendly peaceful area Jason was attentive showed concern for my iasues.. I overheard him speak with others same repore. I will service my car at this location. Very clear on what I needed to do n wh More

by alegnajazz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason service rep.
Jan 26, 2024 -

Empire Hyundai of Jamaica responded

Thank you for taking the time to leave us this positive review! We are so glad that Jason was both kind and helpful throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 13, 2024

Empire Hyundai of Jamaica's service department was outstanding in providing sevice and scheduled maintenance to my 2022 Hyundai. They made the process a great experience by sending reminders and sched More

by ALSCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Lajune Lyles
Jan 16, 2024 -

Empire Hyundai of Jamaica responded

Thank you for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are glad that Chet provided you with quality and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 11, 2024

Service was good. a little longer wait than usual though. the location and building is very tiny. not so many seats in the waiting area for customers which can be extr More

by edwin18124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Jan 17, 2024 -

Empire Hyundai of Jamaica responded

Thank you for sharing your feedback regarding your recent service experience with us. We're glad to hear that you found the service to be good. However, we apologize for the longer-than-usual wait time and any inconvenience caused by the limited seating in our waiting area. We are actively exploring ways to improve our facilities and seating arrangements to provide a more comfortable environment for our valued customers. Your concerns have been forwarded to our Management Team, and we look forward to serving you more efficiently in the future.

January 09, 2024

The staff is super nice, customer service is wonderful, and they work with you get you the best deal. Jeff Cayot is the MVP!! More

by nath.oriol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cayot
Jan 10, 2024 -

Empire Hyundai of Jamaica responded

Thank you for your positive feedback! Our team works hard to ensure every customer has a memorable experience, and we are glad Jeff hit that mark for you. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

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