Empire Hyundai of Jamaica
Jamaica, NY
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I had a great experience at Empire Hyundai of Jamaica. Thanks to Adrian, who welcome me, made sure my information was updated, and set me up with the service department. My wait was about a hour and a half Thanks to Adrian, who welcome me, made sure my information was updated, and set me up with the service department. My wait was about a hour and a half, and it was worth it. The problem was fixed and I was satisfied. Thanks Adrian. More
I was impressed with the service on my 2015 Tucson that I Purchased a New 2024 Hyundai Tucson SEL from them 2 weeks ago, and experienced a slow leak in a tire. Called my sales Woman Lejune on Thursday who st Purchased a New 2024 Hyundai Tucson SEL from them 2 weeks ago, and experienced a slow leak in a tire. Called my sales Woman Lejune on Thursday who stated that the service team would look into this if I stopped by and waited on Friday May 3rd. I brought the car in and was immediately taken in and written up. The Crew was great, found a pin in the tire, repaired it and had me out in under an hour. When I went to check out, I was told as a new car buyer the service was no charge as a courtesy. This is my second service experience with Empire and it was as professional as the first. No other dealership would have extended this courtesy as I have had some bad experiences in the past with other Hyundai Service Centers. More
I am very pleased by everyone at this. Facility! Jason handled my concerns with my cat with ease! He was very professional and caring! Thank you so much!!❤️😘 Facility! Jason handled my concerns with my cat with ease! He was very professional and caring! Thank you so much!!❤️😘 More
Lajune Lyles made replacing my 2015 Hyundai Tucson SE a pleasurable experience. She was fully knowledgeable about all aspects of the product line, arranged an immediate test drive of the vehicle and was a pleasurable experience. She was fully knowledgeable about all aspects of the product line, arranged an immediate test drive of the vehicle and was a no pressure sales person. She was extremely professional and advocated to get the best deal she could after haggling back and forth with me on the price point. The Finance Manager Tony is a no pressure guy and arranged my financing with the bank of my choice, mentioned an extended warranty and prices though never pressured me to purchase it. Car has 145 miles on it and rides much better and is far quieter than my old Hyundai. Lajune made it a point to make sure my phone was programmed to the car, explained the features and has followed up twice to make sure all is well with the vehicle condition and operation. More
I bought a 2024 Elantra and Seavy the sales person was very helpful and attentive to what we were looking for very helpful and attentive to what we were looking for More
I recently went into this establishment to purchase my first vehicle (Hyundai Ioniq 5). Ali Elhage was very professional and kind who assisted me with the entire process. He was so helpful, made me feel a first vehicle (Hyundai Ioniq 5). Ali Elhage was very professional and kind who assisted me with the entire process. He was so helpful, made me feel at ease while he took care of all of the arrangements. The team really made me feel welcomed and answered all questions and concerns that i had. The customer service was exceptional and I highly recommend Ali Elhage at Empire Hyundai for all those that are purchasing a car. More
I’ll start saying thank you karen ( my sales person) for the great service from start to finish, very helpful and attentive. I found hillside Hyundai browsing for a car on a great price and came across this the great service from start to finish, very helpful and attentive. I found hillside Hyundai browsing for a car on a great price and came across this dealership offering it and without dealers fees i had to come in and it was a pleasure to do so. Bought a car the same day everything was explained to me no push no rush and everything clear as it should be for all the other dealers out there. I’m a happy customer and one that will keep coming back for years to come! More