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Empire Hyundai of Jamaica

Jamaica, NY

4.8
149 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 149 reviews

September 20, 2022

the place to get a hyundai, great price, no nonsense. i was dealing with 6 dealers in 3 states and empire, by far, was the easiest to deal with. my sales contact was lajune and finance was christina More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Genzone, Lajune Lyles
Sep 21, 2022 -

Empire Hyundai of Jamaica responded

Jim, Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Lajune and Christina took great care of you and made your experience with us as seamless as possible. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels- on behalf of the entire team!

September 17, 2022

The people that works there are very detailed oriented with great customer service and attention to any needs. Chet Lee, welcomed and oriented me at the service department. More

by ilio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleshea, Jesica, and Chet
Sep 21, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Chet provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 29, 2022

Dimitry Charlot was very accommodating, pleasant, knowledgeable, kind, and patient with my car buying experience. More

by cjean11092
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitry Charlot
Aug 30, 2022 -

Empire Hyundai of Jamaica responded

We are so glad that Dimitry took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We thank you for your positive review and we hope for an opportunity to work with you again in the future!

August 27, 2022

Dimitry was extremely helpful in helping us through the process, I was very glad that the manager Tristan introduced him to me. Christina also made the process very smooth in the finance department. Thankf More

by Isssy Serg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Asman, Tristan George, Baha Ergashev, Christina Genzone, Dimitry Charlot
Aug 30, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your excellent review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Dimitry, Tristan, and Christina could provide you with a smooth, top-notch experience! We warmly congratulate you on your first new vehicle- on behalf of the entire team! Safe travels!

August 26, 2022

I was very pleased with the service I received at this dealership.They was willing to work with my price range and I got a great rate from the bank the sales team was amazing the General Manager of Hyunda More

by danny13403
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan George, Lajune Lyles
Aug 26, 2022 -

Empire Hyundai of Jamaica responded

Danny, Thank you so much for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Tristan and the team took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 26, 2022

Great service, help me with getting an affordable payment and on the road quick in my new car. More

by Ariel7jesus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Genzone, Dimitry Charlot
Aug 30, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that our team took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

August 25, 2022

Dimitry Tristan and Christina were amazing. .I appreciated the time and effort given to make sure I purchased a great vehicle. There customer service was superb 💯 More

by Shalonda Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan George / Christina Genzone, Dimitry Charlot
Aug 26, 2022 -

Empire Hyundai of Jamaica responded

Shalonda, Thank you so much for your positive review! We are happy to hear that Dimitry, Tristan, and Christina took great care of you. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

August 25, 2022

If you’re looking for a brand new Hyundai make sure you contact Dimitry at Empire Hyundai of Jamaica, one of the best sales specialist I’ve ever dealt with. Made my experience of buying a car a very smooth More

by Andresc17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Asman, Jennifer Quiroz, Christina Genzone, Dimitry Charlot
Aug 26, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your wonderful review! Providing a seamless, 5-star experience is always our goal, and we are delighted that Dimitry's, Christina's, Jennifer's, and Sam's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

August 19, 2022

Crooks in suits They will take few 000s as down payment in 1st 15 mins & stick with you surprise charges after few hours. Finance manager will refuse to recognize promises made by sales. Management treat More

by Max
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Asman
Aug 19, 2022 -

Empire Hyundai of Jamaica responded

We are very sorry that this happened and is definitely not how we do business. Management would like to discuss further and address the situation directly. Please email Tristan George tgeorge@eagny.com with your name and best number to reach you at so that we can make this right. Thank you.

Sep 16, 2022 -

Max responded

Hens laying porcelain eggs have better chances of hatching than Empire Hyundai responding!

Sep 16, 2022 -

Empire Hyundai of Jamaica responded

Hi Max. We have been trying to find you in our system so we can reach out and address your concerns properly but we haven't had any luck. Our General Manager Sam Asman would like to speak with you directly. If you could please email him at sasman@eagny.com or call his direct office # is 929-558-3457. Thank you.

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