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Empire Hyundai of Jamaica
Jamaica, NY
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Showing 156 reviews
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Got my first car yesterday, the 2023 Kona SEL and the dealership as well as Jack McGovern had provided excellent customer service. Jack was fantastic, super friendly and knowledgeable! Sully, the finance dealership as well as Jack McGovern had provided excellent customer service. Jack was fantastic, super friendly and knowledgeable! Sully, the finance manager who helped me with the financing of the car was awesome as well. Definitely happy with my new purchase of the 2023 Kona SEL! More
Jack is very nice & friendly person. He has very good knowledge about customer’s choice of vehicle. Helped us a lot. Thnx a lot. Thanks to Sully (finance manager). She worked hard fo He has very good knowledge about customer’s choice of vehicle. Helped us a lot. Thnx a lot. Thanks to Sully (finance manager). She worked hard for getting us monthly installment what we were looking. Any one looking for Hyundai, I will suggest to go to Empire Hyundai Of Jamaica and speak with Jack. Thank you. More
I was needing to leave town, and the agent was very helpful in squeezing me in for an oil change. Chet Lee was friendly, professional and helpful. I appreciate how I was treated! helpful in squeezing me in for an oil change. Chet Lee was friendly, professional and helpful. I appreciate how I was treated! More
After doing business with them you will start asking, 1. Why do dealership exist? Why do they exist, wouldn't it be easier and better to buy a car online. What hold exactly do dealerships have over local po Why do dealership exist? Why do they exist, wouldn't it be easier and better to buy a car online. What hold exactly do dealerships have over local politics. 2. Why do the 1st paper they make you sign is an arbitration agreement, where a lawyer on their payroll will judge your complaint if you are naive enough... 3. Why do they insist on debit card payment, my now. I am hete less than 5 minutes? You cannot dispute once it leaves your bank. 4. Why are they tiring you out by making you wait for hours? The idea is for you to have no energy by the time you are in room with the "manager". 5.Where is my salesperson, he/she was hovering all the tike before meeting with manager.... 6. What happened to the price salesman quoted me, and on which I paid the down payment 4 hours ago..... where does these new numbers coming from, and yes, where is the salesman.... 7. What the f%$# happened, how did my monthly lease went up by $100 and still, where is the salesman... 8. Why is the showroom dark now.... oh, you were last sucker of day. See, here comes salesman, with they keys for car you just paid an extra 3000 than what he/she promised More
I was so impressed by my experience with this dealer. The staff is courteous, the showroom is very nice looking and I was provided excellent service. I was even allowed a loaner vehicle; they really wen The staff is courteous, the showroom is very nice looking and I was provided excellent service. I was even allowed a loaner vehicle; they really went above and beyond to make me happy and to make sure that I was happy with the vehicle I choose. I choose the brand new Elantra SEL and I absolutely love it! They will have my business when I am ready for something new down the road. The salesman Jack McGovern is the best! - a real gentleman and I was happy with him and knew he was great right away! More