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Empire Hyundai of Jamaica

Jamaica, NY

4.8
155 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 155 reviews

December 17, 2022

Jack is very nice & friendly person. He has very good knowledge about customer’s choice of vehicle. Helped us a lot. Thnx a lot. Thanks to Sully (finance manager). She worked hard fo More

by Sbhavi2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Jack McGovern
Dec 23, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are delighted that Jack and Sully took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 21, 2022

They raised 1/2 a dozen credit inquiries on my credit to buy a single car in 2 days, tanking my credit. More

by Max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christina Genzone, Sophie Amigon
Dec 02, 2022 -

Empire Hyundai of Jamaica responded

Max, Were very sorry to hear of your disappointment with our dealership and we do apologize for any issue with the credit. Please contact our General Manager, Sam Asman at (929) 558-3450 or at sasman@eagny.com he would be happy to address your concerns with you. Thank you!

November 15, 2022

Got a long wait for my vehicle but they make it happen . Dealership at jamaica have a great service More

by ajit_2572
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Asman, Christina Genzone, Jack McGovern
Nov 17, 2022 -

Empire Hyundai of Jamaica responded

Ajit, Thank you for your 5-star rating! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

November 14, 2022

I was needing to leave town, and the agent was very helpful in squeezing me in for an oil change. Chet Lee was friendly, professional and helpful. I appreciate how I was treated! More

by Captain Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Nov 17, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that Chet and the team could get your automotive needs taken care of before your trip. It is our pleasure to assist you in any way possible. Safe travels!

November 10, 2022

After doing business with them you will start asking, 1. Why do dealership exist? Why do they exist, wouldn't it be easier and better to buy a car online. What hold exactly do dealerships have over local po More

by Maxine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christina Genzone
November 09, 2022

Christian was professional and knowledgeable about the different type of cars within the dealership. He treated us like royalty. More

by Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Rivera, Christina Genzone
Nov 10, 2022 -

Empire Hyundai of Jamaica responded

Jordan, Thank you for leaving Christian this positive review! We are happy to hear that he could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

November 03, 2022

Jack was great. He helped us through the whole process and we got our car. More

by Trevor and Roz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Jack McGovern
Nov 04, 2022 -

Empire Hyundai of Jamaica responded

Trevor and Roz, Thank you for leaving Jack this positive review! He will be honored to know that you deeply valued his assistance with your special purchase. We warmly congratulate you on your new vehicle- on behalf of the entire team!

Nov 06, 2022 -

Trevor and Roz responded

My wife and I had a great experience. Jack and Sully helped us to the fulleat extent. We are so happy with our car. Give them a raise. They were awesome!!!

October 31, 2022

I was so impressed by my experience with this dealer. The staff is courteous, the showroom is very nice looking and I was provided excellent service. I was even allowed a loaner vehicle; they really wen More

by coffey11378
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan George, Christina Genzone, Jack McGovern
Nov 04, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your amazing review! We greatly appreciate the opportunity to work with you, and we are so glad that Jack took great care of you. Your satisfaction means so much to us. We warmly congratulate you on your new Hyundai Elantra SEL- on behalf of the entire team! Safe travels.

October 27, 2022

Jack McGovern is excellent salesman, and he performed a very good service for us when I purchase the car from Empire Hyundai of Jamaica More

by wjohn1333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack McGovern
Nov 04, 2022 -

Empire Hyundai of Jamaica responded

Thank you for leaving Jack this positive review! We are so glad that he took great care of you. We warmly congratulate you on your new vehicle- on behalf of the entire team!

October 26, 2022

Jack was awesome, him and Christina made the entire process so easy and they even sent me an Uber to make sure I could make it to the dealership and get into my new car asap More

by Coffeeaddict1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard, Baha Ergashev, Christina Genzone, Jack McGovern
Oct 26, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that Jack and Christina could provide you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

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