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Empire Hyundai of Jamaica

Jamaica, NY

4.8
153 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 153 reviews

February 21, 2023

Visited Empire Hyundai of Jamaica to get information and happy that I had an excellent customer service sales person - JAKE ASMAN to work with me. He was informative, good listener, respectful. He did not More

by bzk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Genzone, Jake Asman
Mar 03, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are glad that Jake and Christina could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new 2023 Hyundai Kona- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 13, 2023

While buying or leasing a new vehicle can be stressful, my experience was just the opposite at Empire Hyundai in Jamaica leasing a 2022 Tucson… Sales Consultant Dimitry Charlot is a true professional and More

by retired44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Genzone, Dimitry Charlot
Feb 15, 2023 -

Empire Hyundai of Jamaica responded

Congratulations on your new 2022 Hyundai Tucson! We greatly appreciate the opportunity to work with you, and we are so glad that Dimitry took great care of you and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. Thank you so much for your positive review!

February 07, 2023

I am not sure if this is dealer or Hyundai US. I had a Chrysler for 7 years and enjoyed $9 oil changes, free annual inspection and generous check ups. Hyundai has offered of royalty of 4 servi More

by Max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Asman
Feb 12, 2023 -

Empire Hyundai of Jamaica responded

Hello Max, Thank you for your feedback and were very sorry to hear of your experience. We do apologize for the lack of customer service you received and your concerns with our services. Please contact our Service Manager, Ed Thornton at (929) 558-3450 or at ethornton@eagny.com he would be happy to help with your concerns. Thank you!

Feb 17, 2023 -

Max responded

Please let me know, if the policy on offering 4 free services for a 3 year's lease is defined by Hyundai or Dealership. I should know where to go from there?

January 30, 2023

I had an excellent experience a Empire Hyundai, my car was serviced on time and with a very professional staff. More

by Rudy.alicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Feb 03, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

January 25, 2023

The service center is good, but could be better. Very happy with the wait time, super fast service. But the commodities are very limited. The waiting area could be way better. Doesn’t offer compleme More

by Mahmudur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Lee
Jan 26, 2023 -

Empire Hyundai of Jamaica responded

Hello, Thank you for sharing your comments with us and were happy to hear that your service visit was efficient. We do appreciate your feedback on the waiting room and we will share it with our management team. Thank you!

January 06, 2023

Ron Lazkani is informative, humerous, and genuinely concerned about his customers. He is a great guy! More

by babyboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Quiroz, Christina Genzone, Ron Lazkani
Jan 19, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that Ron could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 06, 2023

I went to another dealership prior to this one trying to get the Elantra N and I couldn't get it done. I then came to Empire Hyundai of Jamaica and I knew from the beginning we were going to get something d More

by Josep82498
Recommend Dealer
Yes
Employees Worked With
Jack McGovern
Jan 19, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that Jack and Christina took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Hyundai Elantra N- on behalf of the entire team!

December 20, 2022

Got my first car yesterday, the 2023 Kona SEL and the dealership as well as Jack McGovern had provided excellent customer service. Jack was fantastic, super friendly and knowledgeable! Sully, the finance More

by Wong.jason87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baha Ergashev, Sully Romero, Jack McGovern
Dec 23, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your amazing review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Jack and Sully could provide you with the quality care that you deserve. We warmly congratulate you on your new 2023 Hyundai Kona SEL- on behalf of the entire team!

December 17, 2022

Jack is very nice & friendly person. He has very good knowledge about customer’s choice of vehicle. Helped us a lot. Thnx a lot. Thanks to Sully (finance manager). She worked hard fo More

by Sbhavi2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Jack McGovern
Dec 23, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are delighted that Jack and Sully took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 21, 2022

They raised 1/2 a dozen credit inquiries on my credit to buy a single car in 2 days, tanking my credit. More

by Max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christina Genzone, Sophie Amigon
Dec 02, 2022 -

Empire Hyundai of Jamaica responded

Max, Were very sorry to hear of your disappointment with our dealership and we do apologize for any issue with the credit. Please contact our General Manager, Sam Asman at (929) 558-3450 or at sasman@eagny.com he would be happy to address your concerns with you. Thank you!

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