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Empire Hyundai of Jamaica

Jamaica, NY

4.8
150 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 150 reviews

January 30, 2023

I had an excellent experience a Empire Hyundai, my car was serviced on time and with a very professional staff. More

by Rudy.alicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Feb 03, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

January 25, 2023

The service center is good, but could be better. Very happy with the wait time, super fast service. But the commodities are very limited. The waiting area could be way better. Doesn’t offer compleme More

by Mahmudur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet Lee
Jan 26, 2023 -

Empire Hyundai of Jamaica responded

Hello, Thank you for sharing your comments with us and were happy to hear that your service visit was efficient. We do appreciate your feedback on the waiting room and we will share it with our management team. Thank you!

January 06, 2023

Ron Lazkani is informative, humerous, and genuinely concerned about his customers. He is a great guy! More

by babyboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Quiroz, Christina Genzone, Ron Lazkani
Jan 19, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that Ron could provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 06, 2023

I went to another dealership prior to this one trying to get the Elantra N and I couldn't get it done. I then came to Empire Hyundai of Jamaica and I knew from the beginning we were going to get something d More

by Josep82498
Recommend Dealer
Yes
Employees Worked With
Jack McGovern
Jan 19, 2023 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that Jack and Christina took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Hyundai Elantra N- on behalf of the entire team!

December 20, 2022

Got my first car yesterday, the 2023 Kona SEL and the dealership as well as Jack McGovern had provided excellent customer service. Jack was fantastic, super friendly and knowledgeable! Sully, the finance More

by Wong.jason87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baha Ergashev, Sully Romero, Jack McGovern
Dec 23, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your amazing review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Jack and Sully could provide you with the quality care that you deserve. We warmly congratulate you on your new 2023 Hyundai Kona SEL- on behalf of the entire team!

December 17, 2022

Jack is very nice & friendly person. He has very good knowledge about customer’s choice of vehicle. Helped us a lot. Thnx a lot. Thanks to Sully (finance manager). She worked hard fo More

by Sbhavi2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Romero, Jack McGovern
Dec 23, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are delighted that Jack and Sully took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 21, 2022

They raised 1/2 a dozen credit inquiries on my credit to buy a single car in 2 days, tanking my credit. More

by Max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christina Genzone, Sophie Amigon
Dec 02, 2022 -

Empire Hyundai of Jamaica responded

Max, Were very sorry to hear of your disappointment with our dealership and we do apologize for any issue with the credit. Please contact our General Manager, Sam Asman at (929) 558-3450 or at sasman@eagny.com he would be happy to address your concerns with you. Thank you!

November 15, 2022

Got a long wait for my vehicle but they make it happen . Dealership at jamaica have a great service More

by ajit_2572
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Asman, Christina Genzone, Jack McGovern
Nov 17, 2022 -

Empire Hyundai of Jamaica responded

Ajit, Thank you for your 5-star rating! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

November 14, 2022

I was needing to leave town, and the agent was very helpful in squeezing me in for an oil change. Chet Lee was friendly, professional and helpful. I appreciate how I was treated! More

by Captain Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lajune Lyles
Nov 17, 2022 -

Empire Hyundai of Jamaica responded

Thank you so much for your positive review! We are so glad that Chet and the team could get your automotive needs taken care of before your trip. It is our pleasure to assist you in any way possible. Safe travels!

November 10, 2022

After doing business with them you will start asking, 1. Why do dealership exist? Why do they exist, wouldn't it be easier and better to buy a car online. What hold exactly do dealerships have over local po More

by Maxine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christina Genzone
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