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Empire Hyundai of Jamaica

Jamaica, NY

4.8
158 Reviews

175-62 Hillside Avenue

Jamaica, NY

11432

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Showing 158 reviews

April 02, 2025

If I could give lower I would. Called in to inquire on car on the website and was told it was available by Oscar. Was in his office within an hour and was told he is picking up car More

by cjw11897
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Oscar Lopez John lane
Apr 03, 2025 -

Empire Hyundai of Jamaica responded

Jason, Thank you for taking the time to write this review. We understand that you had some questioning on the sales price on our website for the vehicle that you were interested in. We understand that you had several of questions on the vehicle but wasn't able to get the accurate information and we highly apologies for the inconvenience. We would love the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the General Manager, Haywood Tyler at (929)558-3450 or Email: htyler@eagny.com.

April 01, 2025

I didn't have an appointment when I walked in. However, they were able to assign Nino Romero to help me out. And he was a very helpful young man. He showed me around the place all the cars I wante More

by snrodriguez200
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nirio Romero
Apr 02, 2025 -

Empire Hyundai of Jamaica responded

We would like to thank you for letting us know how we are doing. Here at- Empire Hyundai of Jamaica, we work extremely hard to ensure that all guests are comfortable with their visit. Nino will be pleased to hear your very kind words, thank you.

January 30, 2025

Dealership assisted with my every concern with my Kona EV. From beginning to the end they were helpful and I will recommend them to any Hyundai owner. Thank you to Riz, Mr Haywood and Kay!!!. More

by riaz1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Riz Haywood
Jan 31, 2025 -

Empire Hyundai of Jamaica responded

Thank you for sharing your comments with us and were very sorry to hear of your experience. We sincerely apologize for the treatment you received from our staff and for the issues to your vehicle and waiting for a long period of time. If you would like to discuss further, please contact our Service Manager, Rizam Khan at (929)558-3450 or Email: rkhan@eagny.com. Thank you for your time and patience.

December 22, 2024

Very nice. The new servicing location and operation is a vastly significant upgrade over the previous Empire location I visited last year. Possibly because they More

by Rock
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwana Cresso
Dec 24, 2024 -

Empire Hyundai of Jamaica responded

Rock, Thank you for leaving us this positive review! We are happy to know that our team was courteous and helpful with your questions. We sincerely apologize the part you needed was not available right away. Please do not hesitate to let us know how we may be of further service to you.

December 13, 2024

The best customer service and I give my overall thanks to Nirio Romero who assisted me! I am glad I purchased my car here. I will be back soon for another purchase. More

by Rampersaudj88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nirio Romero
Dec 13, 2024 -

Empire Hyundai of Jamaica responded

We appreciate you for leaving Nirio this remarkable review! We are honored to have had the opportunity to work with you and we are glad that he provided you with top notch service. We are delighted to know that he is the best. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Hyundai of Jamaica team!

November 23, 2024

Bait-and-Switch Scam - Great Salesperson, But Disappointed with Service This rating is shared with Koeppel Hyundai of Queens. Jack McGovern, my salesperson at Empire Hyundai, was exceptiona More

by FrankTony
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 26, 2024 -

Empire Hyundai of Jamaica responded

Thank you for sharing your comments with us. While were happy that Jack provided good customer service, it is disappointing for us to hear that your experience was anything less than great. We would welcome the opportunity to speak to you on your review. Please contact our General Manager, Haywood Tyler, at 929-558-3450 or at htyler@eagny.com

November 20, 2024

Jeff was a great knew everything I needed to know. I’m happy with my first car purchase. More

by mcash6306m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff c
Nov 20, 2024 -

Empire Hyundai of Jamaica responded

Thank you for sharing your positive experience with us! We are overjoyed that Jeff provided you with 5-star service. Your satisfaction means so much to us. We warmly congratulate you on your first vehicle- on behalf of the entire team!

November 13, 2024

Mr. Griffin was helpful in helping us select the car that was suited to our budget and preference.We bought a Hyundai Tuscan 2025 SE. He showed us like 4-5 cars. We drove 3 different cars. They were able to More

by Sanzidr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Griffin
Nov 15, 2024 -

Empire Hyundai of Jamaica responded

Thank you for taking the time to rate our dealership. We are so glad that Miles could be of valuable assistance to you with your special purchase and made your experience with us an all-around success. We warmly congratulate you and your wife on your new Hyundai Tucson SE and we hope for an opportunity to work with you again!

November 07, 2024

Jeff Cayot is the worst sales person I have ever encountered with , he was o. The phone thru the all prosses of buying the car , And in the end I told him that my experience was terrible and he wa More

by Oren l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff cayot
Nov 08, 2024 -

Empire Hyundai of Jamaica responded

Oren, Thank you for sharing your comments with us. We do apologize for the treatment you received from our staff. We expect all our customers to be treated with respect and professionalism when dealing with our dealership. We would like to speak to you to see how we can turn this around for you. Please contact our General Manager, Haywood Tyler, at 929-558-3450 or at htyler@eagny.com.

November 07, 2024

This dealership was very welcoming, clean and the workers were friendly. I got an Elantra from here and received good help. Jess C. was very helpful and deserves 5 stars. Great job guys! More

by Will M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess C.
Nov 12, 2024 -

Empire Hyundai of Jamaica responded

Will, thank you for your wonderful review! We are so glad that Jess provided you with 5-star service and she will be honored to hear of your kind words. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Elantra- on behalf of the entire team!

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