
Empire Hyundai Inc
Fall River, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 8:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Horrible give them a negative.I bought a vehicle from them and they knew I was allergic to smoke and promised to get rid of it. They lessoned the smell but it still there. Know there solution is to sell them and they knew I was allergic to smoke and promised to get rid of it. They lessoned the smell but it still there. Know there solution is to sell me a more expensive car at a hire monthly payment 2 months later. Well guess what it's not happening and they are 100 % reliable if I get into a car accident because my I stop breathing because of my lungs or have a seizure do to my migraines all documented. Lawyer approved. Can't push a female around. More
On September 21, 2021 I asked about a specific vehicle they had advertised. When I was told they had it in stock I made an appointment for 630pm that same evening to take it for a test drive. Got there they had advertised. When I was told they had it in stock I made an appointment for 630pm that same evening to take it for a test drive. Got there and after waiting about 5 to 10 minutes I was told that the vehicle that I specifically asked to test drive was not there and had not been there all day. Very unprofessional and a waste of my time. First and only time ever going there. More
Best experience I've had purchasing a new vehicle. Customer service was excellent and the entire team was personable and friendly. Customer service was excellent and the entire team was personable and friendly. More
We are very happy with our experience at Empire, The staff was excellent, making us feel welcome, with no hard sales pitch. Connor was an attentive and professional sales person. staff was excellent, making us feel welcome, with no hard sales pitch. Connor was an attentive and professional sales person. More
I have been a loyal customer of Empire Hyundai since 2018. Recently, I walked into the dealership, unannounced, and was, to my great experience, greeted by a Sales Associate, Benjamin Vieira. I had no i 2018. Recently, I walked into the dealership, unannounced, and was, to my great experience, greeted by a Sales Associate, Benjamin Vieira. I had no intention of buying a new car, I was perfectly happy with my 2018 Elantra. Yet, with my experience with Ben? I happily walked away with a much better car, with a fantastic experience. Truth be told, I’m pretty sure I’m not the easiest of customers. Ben not only met my high (if not unreasonable) expectations), but superceded them. I could not be happier with my experience, and will not only continue to be a loyal customer for Ben as my salesman, but ergo for the dealership based on his service, solely. Over the moon. Thank you, Ben. Signed, A Very Happy New Car Owner. More
Picked up a 50K 2020 F250 (13K miles) only to have no license plate bracket, one key (had to find 2nd one) , and 24 miles left of gas. Worst experience ever and won’t be back at all. In discussing this license plate bracket, one key (had to find 2nd one) , and 24 miles left of gas. Worst experience ever and won’t be back at all. In discussing this with friends of mine, they completely agree. Its the small things that add up at Empire that I didn’t get that add up to an in pleasurable experience. More
Bought a 2022 Santa Fe. Had Justin Bennet as our sales associate and he was extremely kind, caring, respectful and helped us get an amazing lease price. Got us an amazing deal on our car. Definitely will associate and he was extremely kind, caring, respectful and helped us get an amazing lease price. Got us an amazing deal on our car. Definitely will be coming back here and asking for him. Amazing sales associate and amazing community at this dealership !!!!! More
Had a great experience! Needing to get out of my car and had no hope. I walked in and meet Matheus Melo and he worked with me for hours. He was great, patient and I never felt pressured or that I was wastin had no hope. I walked in and meet Matheus Melo and he worked with me for hours. He was great, patient and I never felt pressured or that I was wasting his time. Seeing that I was coming out of a Range Rover he worked to find me something compatible with the same features By the end of the same day I walked out with my new car. Everyone at the dealership was welcoming all around and would definitely return. More