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Empire Hyundai Inc

Fall River, MA

3.7
1,238 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,238 reviews

February 08, 2017

Excellent Great service! Love my car!!! I have already recommended this place to a co worker. They did everything they could to get me approved for a loan despi More

by trainergirl221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Devlin
Feb 13, 2017 -

Empire Hyundai Inc responded

Hi, thanks so much for the positive feedback and recommendation! We're so happy to hear everything worked out and that we could help you find a new car!

February 07, 2017

Satisfaction at Empire This is the fourth Hyundai that we have purchased from Empire Hyundai and have been pleased with all of them. The sales and maintenance teams are very More

by johnandlindabrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Thomas
Feb 08, 2017 -

Empire Hyundai Inc responded

John and Linda, this is what we love to hear! We truly appreciate your business and your continued loyalty. It's customers like you that we love to see time and time again. We look forward to seeing you again in the future!

February 07, 2017

Great Everyone was great staff was friendly I'll be back soon, staff were patient with me until I found the right car, Dj was a great salesman More

by justinealbernaz69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Devlin
Feb 08, 2017 -

Empire Hyundai Inc responded

Thank you for choosing Empire Hyundai to purchase your new car, and thank you so much for the wonderful rating!

February 06, 2017

Over all review Accepted their deal. Service Dept was very friendly. I like the way the financing went and the explanation. Sales person, Tony Reis was very profess More

by rosemoniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Reis, Jeffrey Mello
Feb 09, 2017 -

Empire Hyundai Inc responded

That's great to hear! Thanks so much for choosing Empire Hyundai! We're so glad our team could help answer your questions and assist you. Come back any time!

February 04, 2017

Misled We have credit issues and we stated we didnt' want to pay over $400 a month. They had us take a car for the night and made it seem like we would be a More

by joeanddarlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2017 -

Empire Hyundai Inc responded

Thank you for letting us know about this, Joe and Darlene, as we intend to provide the most upfront information possible when it comes to purchases. The reason why the payment increased is due to you switching from a base Accent model to an Elantra, which is a more expensive vehicle. Our team is always happy to see that our customers' needs are met and if there's anything further that we can further answer for you, please give us a call at 508-673-7646 and our team would be happy to assist. In the meantime, congratulations on your car and we hope to have another opportunity to see you in the future.

February 01, 2017

Really nice!!! They were extremely nice and helped me a lot, they explained everything about my vehicle very well and I do not regret my pitches and love my new car More

by sandrapaulacamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Feb 02, 2017 -

Empire Hyundai Inc responded

Thank you for sharing your experience with us, Sandra! We're glad you had a great visit at Empire Hyundai. Enjoy your new vehicle, and please let us know if we can be of any assistance to you in the future!

January 31, 2017

very proffessional dealership I am now a proud owner of a 2017 Hyundai Sonata, Limited. I am also now in the Empire Hyundai Family!! wouldn't purchase a car anywhere else. Great More

by jsewallfinance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Sewall
Feb 01, 2017 -

Empire Hyundai Inc responded

Welcome to the family and congrats on your new Hyundai Sonata Limited! It was a pleasure working with you and we're grateful for your business. Thank you for the positive feedback and please let us know if we can be of any further assistance!

January 29, 2017

Great experience at empire hyundai I had a great experience at empire hyundai they treated me great and helped me through a tough time after totaling my previous vehicle thank you brand More

by carolluz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon rodriguez
Jan 31, 2017 -

Empire Hyundai Inc responded

We know you have been through a lot, and we wanted to make sure the process of getting another vehicle wasn't putting more stress on you. The amazing thing is you have a new amazing vehicle that we know you are going to enjoy for many years to come. We really appreciate you visiting us, and we hope to see you again. Have a great day!

January 27, 2017

Excellent service This was our tenth Hyundai purchased and we now own three Hyundai that we are pleased with salesman the quickness of finance. We left dealership buyi More

by costarobin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 31, 2017 -

Empire Hyundai Inc responded

This means the world to us, and we are so glad we could help you find not just one, but two new vehicles. We really appreciate you coming in and seeing us, and it was an honor to serve you. You chose two amazing vehicles, we know you will love. Keep us up to date on how much you are liking them. Our customer service doesn't stop after you purchase, so if you have any more questions or need anything else, please let us know.

January 26, 2017

Excellent Donald was very professional and friendly. He had great customer service and was able to find me a car in my price range and the car I wanted. Very th More

by dprenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Jan 30, 2017 -

Empire Hyundai Inc responded

We appreciate you taking the time to leave us your feedback! We are pleased to hear that Donald went out of his way to make your experience with us an excellent one. Thank you for your business and enjoy your new car!

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