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Empire Hyundai Inc

Fall River, MA

3.7
1,238 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,238 reviews

February 28, 2017

TONY REIS WAS AWESOME AND I WILL NOT DEAL WITH ANYONE BESIDES HIM - I AM A RETURNING CUSTOMER BECAUSE OF HIM. THE FINANCE PEOPLE WERE ALSO AWESOME. More

by dimon527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : TONY REIS, Tyler Torres
Mar 02, 2017 -

Empire Hyundai Inc responded

Thank you for the glowing review! We are so excited to hear that you had an amazing experience with Tony and our finance team! We appreciate your business and we are thrilled that we will get to work with you again!

February 26, 2017

Very friendly This dealership is very active with the customer needs and wants in a lease/new vehicle. The Tucson I think is the best New England vehicle gre More

by PJFERNA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Reis, Tyler Torres
Feb 28, 2017 -

Empire Hyundai Inc responded

We agree! The Tucson is a great winter vehicle, and we are thrilled we could help you find the one you wanted. It was a pleasure to serve you, and we really appreciate your business and you taking the time to tell us about your experience. We hope we will get a chance to see you again.

February 24, 2017

Purchase of a 2017 Elantra Great experience, treated beautifully, nothing bad to say. This my second purchase from Empire. I love the Elantra and I am happy with the dealership More

by susansl30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, T.J.
Feb 28, 2017 -

Empire Hyundai Inc responded

It was so great to see you again, Susan, and thank you so much for taking the time to tell us about your experience. We always appreciate you stopping by, and we are thrilled we could help you find the vehicle you had been wanting. Congratulations on the new purchase. Our customer service doesn't stop once you buy your vehicle, so if you have any more questions, please let us know. We look forward to seeing you again, Susan!

February 24, 2017

New car purchase I was happy for most of my purchase a little higher than I wanted to pay, but I will have to scrape up an forty bucks a month. y my other car was tota More

by CAROLVLACHOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve was the one I worked with the most.
Feb 28, 2017 -

Empire Hyundai Inc responded

Thank you for taking the time to tell us about your experience, and it was our pleasure to help you get your new vehicle. We were so sorry to hear your previous being total, but we are glad we could take care of you. If you have any more questions or need anything else, please let us know. We hope you will come back and see us again. Have a wonderful day!

February 22, 2017

Love my new 2017 Excellent dealership. James Washington has sold me all of my Hyundai vehicles at Empire and that is why I return. Very accommodating and professiona More

by mguard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Washington
Feb 27, 2017 -

Empire Hyundai Inc responded

Thank you for your recommendation and positive feedback about your recent experience with Empire Hyundai and James. It’s repeat customers like you that we enjoy seeing time and time again! Please let us know if there is anything else we can do for you.

February 22, 2017

Great experience My husband and I purchased a Tuscon. Everyone was great. We had our almost 2 year old with us and it took a very long time, but overall it was a good More

by rbernier77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve
Feb 27, 2017 -

Empire Hyundai Inc responded

Thank you for telling us how we are doing! We hope you are enjoying your new Tucson, and we look forward to working with you again.

February 16, 2017

Hyundai Accent I received great service from my salesman. He did his best getting me my car in a timely fashion. I will recommend this dealership to everyone More

by dawnlovespaulm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Reis
Feb 20, 2017 -

Empire Hyundai Inc responded

We're very happy to hear such great feedback regarding your recent visit. It's wonderful that the staff was able to work together to make your purchase easy and efficient. Thank you very much for the recommendation, and please let us know if there's anything else we can do for you!

February 15, 2017

Positive and Negative Comments Please refer to the Comments on the previous page which encompass our experience in purchasing our 2017 Hyundai Sonata, which include both positive an More

by heartie5210xo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez, Paul (Salesperson- Last name unknown), Tyler Torres
Feb 20, 2017 -

Empire Hyundai Inc responded

Thank you for your feedback and for choosing to purchase your new 2017 Hyundai Sonata with us. We would be more than happy to speak with you if you have any questions or concerns about your experience, as your complete satisfaction is very important to us. Thank you, again.

February 15, 2017

favorite dealership Joe in finance was terrific as always and Tony Reis, our salesman, was there for everything we needed. We will continue to buy from Empire Hyundai! More

by dawnmarie1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Reis
Feb 20, 2017 -

Empire Hyundai Inc responded

Thanks for the awesome feedback about your car buying experience with Joe and Tony! We're glad to hear you enjoyed working with them and had a successful visit to our dealership. We are grateful for your business and look forward to the next opportunity we may be of assistance. Enjoy your new car!

February 09, 2017

Ms chong My experience with the empire Hyundai was excellent I will recommend it to my family and friends you guys have a great team , very pleasant and he More

by maylingmchong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Collins
Feb 10, 2017 -

Empire Hyundai Inc responded

Thank you for the wonderful review and five star rating! We are very humbled by your kind words, and can't thank you enough for coming in to see us. We really appreciate your recommendation, and look forward to serving you next time you come in! Thank you!

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