Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Hyundai Inc
Fall River, MA
1,238 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 8:00 AM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,238 reviews
April 26, 2017
Biggest Gimmic. Not professional This dealership takes advantage of people. Put me through a loan for a vehicle I never applied for. Telling me I couldnt ve approved for the used vehi This dealership takes advantage of people. Put me through a loan for a vehicle I never applied for. Telling me I couldnt ve approved for the used vehicle i wanted so they conveinletely put me into a brand new one for nore money down and more expensive payments. O thought that wasnt legal to do. Thank god I said no. Went to Kia of Dartmouth got a brand new Kia with no money down for same price about 1000.00 more than Empires used one with cheaper payments. Please be careful of Empire Hyaundai. Found so many peopke with simular stories. Do your homework before you go buy and dont believe them. Their out for themselves not you. More
by Robin M White
Employees Worked With
April 25, 2017
Sandys wonderful car buying experience As I mentioned earlier,my car buying experience was a pleasurable one.It was the most welcoming place we have ever been associated with..I have sent m As I mentioned earlier,my car buying experience was a pleasurable one.It was the most welcoming place we have ever been associated with..I have sent more customers to purchase vehicles at Empire Hyundai. More
by smartin32000
Verified CustomerApril 23, 2017
Satisfied customer. Bought a new sonata from same dealership in 2006. Staff and service department have always been very helpful and friendly. Very good knowledge of the Bought a new sonata from same dealership in 2006. Staff and service department have always been very helpful and friendly. Very good knowledge of the products they sell. More
by len1081
Employees Worked With
Bryce Sewall, Tyler Torres
April 22, 2017
Empire Hyundai of Fall River What an amazing dealership where you are always made to feel welcome. It was a no-brainier to continue to give Empire Hyundai my continued business. T What an amazing dealership where you are always made to feel welcome. It was a no-brainier to continue to give Empire Hyundai my continued business. Thank you again for keeping me in the Empire Hyundai family, and Dave and Paul you guys are awesome! -Keri, a very happy owner of a 2017 Hyundai Sonata! More
by klbranquinho
Employees Worked With
Dave, and Paul
April 22, 2017
my sales person was wonderful and very attentive to my needs Tony Reis and the Hyundai manager and staff provided answers to my questions, gave me a great deal on my vehicle. I have owned 2 other Hyundai vehicle Tony Reis and the Hyundai manager and staff provided answers to my questions, gave me a great deal on my vehicle. I have owned 2 other Hyundai vehicles prior to purchasing this one and have been very satisfied with the Hyundai experience. I would gladly recommend them to any one looking to purchase a vehicle. Again my sales person Tony Reis was wonderful! More
by sammbl78
Employees Worked With
Tony Reis
April 22, 2017
Yup another car!!! Went in with a 2016 Accent that i purchased in mid-October, left with a 2017 Elantra. Yes it was a good day!! Now if I could swing the Genesis!! Went in with a 2016 Accent that i purchased in mid-October, left with a 2017 Elantra. Yes it was a good day!! Now if I could swing the Genesis!! More
by sakonnetrider
Employees Worked With
Brandon Rodriquez
April 18, 2017
Intial Purchase Problems Handled Nicely by Dealership. We had Intial First Purchase Nightmares. Back in March! But the Dealership Stepped Up and Resolved all the Problems .They Have a Great Service Dept / We had Intial First Purchase Nightmares. Back in March! But the Dealership Stepped Up and Resolved all the Problems .They Have a Great Service Dept / Manager. And Also a Great Body Shop / Manager as well. And now I'am willing to Say. I Would Recommend someone to Purchase a Vehicle from Empire. And I would also Purchase. Another New Vehicle from them in the Future. 2017 G90 5.0 H-Trac Owner. More
by jttrwhite
Employees Worked With
Steve Thomas And Dave VIVERIOS AND PAUL MCarthy, Jeffrey Mello, Tyler Torres
April 14, 2017
Helpful Salesman it was our third SUV bought at Empire in the last 9 years and we felt they treated us like our needs were very important to them. it was our third SUV bought at Empire in the last 9 years and we felt they treated us like our needs were very important to them. More
by actorchetti
April 14, 2017
Cori Eldeeb I came to Empire Hyundai because someone referred me. I was greeted by Mr. Tony Reis in a very professional manner. Tony explained options to me regua I came to Empire Hyundai because someone referred me. I was greeted by Mr. Tony Reis in a very professional manner. Tony explained options to me reguarding leasing compared to buying. He answered all my questions ,and showed me different models of cars. He made me feel comfortable and confident in my decision. It was a very good experience and Tony should be complimented on his great customer service skills. More
by celdeeb
Employees Worked With
Tony Reis
April 14, 2017
Machado review Great experience Joe Carvalho and Ron Webb made sure my family and I were happy with our purchase I will recommend Empire Hyundai to everyone!! Great experience Joe Carvalho and Ron Webb made sure my family and I were happy with our purchase I will recommend Empire Hyundai to everyone!! More
by bmoniz1991
