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Empire Hyundai Inc

Fall River, MA

3.7
1,238 Reviews
At Empire Hyundai we pride ourselves to be your leading local Hyundai dealer, serve you with excellent customer service, and a friendly, courteous staff in Fall River, MA. The official motto is "We'll Try," and is also nicknamed "the Scholarship City". Come in and take a test drive in a popular new Hyundai Accent, Sonata, or Santa Fe. We conveniently serve as a Westport Hyundai dealer in Fall River. We also have a wide range of used cars, trucks and SUVs at Empire Hyundai. Our experienced sales staff is strong and committed to fulfilling and satisfying your needs while shopping for a vehicle.
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428 Pleasant St

Fall River, MA

02721

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Showing 1,238 reviews

July 02, 2017

Excellent leasing experience Straight foward and to the point excellent experience from start to finish Tony, Kori and entire staff actually made leasing a vehicle pleasant.. Grea More

by richc75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ries, Kori Correia.., Tyler Torres
Jul 03, 2017 -

Empire Hyundai Inc responded

That's what we like to hear, Rich! We're glad that our team delivered a straightforward, stress-free experience. Thank you for the great review, and congratulations on your new vehicle!

July 02, 2017

Excellent He a great guy he help us out very great sale personhe help me so much I appreciate his help I recommend he get the highest appreciation he made me un More

by jaflooring6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James washington
Jul 03, 2017 -

Empire Hyundai Inc responded

We're happy to hear that our team took such great care of you! That level of customer service is what our dealership is all about. Thank you for the kind words and the excellent review!

July 02, 2017

Empire Hyundai is awesome! Mr.Washington was so helpful and very professional. Thank you for being so dedicated to finding me the perfect car! Joe was awesome too. Im beyond tha More

by sevansxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryce, James Washington
Jul 03, 2017 -

Empire Hyundai Inc responded

That's great to hear! It's good to know that our team could find the prefect car for you. Thank you for the great review, we appreciate it!

July 01, 2017

Andrew Review I think this dealership does a great job with it's customers and I was treated very fairly, no complaints. I love my new car! I will definitely be usi More

by andrew.cardoso561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Thomas, Tyler Torres
Jul 03, 2017 -

Empire Hyundai Inc responded

We're happy to hear that, Andrew! Thank you for the kind words and the great review. We look forward to working with you again!

June 30, 2017

New Hyundai Tucson lease I had a Hyundai Elantra GT that no longer met my needs. I will be beginning a job in September. Where I will be working there is a small hill. My Elan More

by Gail Frueh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Jul 03, 2017 -

Empire Hyundai Inc responded

Hey Gail, We're glad to hear that Jason was able to find the perfect Hyundai for you, safety features and extra power included. Thank you for the excellent review, and congratulations on your new vehicle!

June 30, 2017

Sales Good people to work with. Satisfied with overall services. Previous Hyundai owner and have perchaded four vechicals from this dealership and had all m More

by robertdarling138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Salesman Jason, Tyler Torres
Jul 03, 2017 -

Empire Hyundai Inc responded

That's what we like to hear, Robert! We're glad to know that we've earned your business through great, honest customer service. Thank you for the excellent review!

June 30, 2017

My new car I would like to thank ron webb for all his patience with me and my daughter he worked with us until we where satisfied with all the stuff we wanted th More

by nataliedealmeida50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 03, 2017 -

Empire Hyundai Inc responded

Hey Natalie, We're happy to hear that Ron got you and your daughter a great deal. It sounds like he took good care of you. Thank you for the excellent review, and congratulations on your new vehicle!

June 28, 2017

Excellent customer service My experience with Jason was great his customer service skills are at 100% I would recommend this dealership to all my family and friends very clean a More

by mare8105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chase
Jul 03, 2017 -

Empire Hyundai Inc responded

Thanks for the recommendation! We're happy that Jason could provide excellent customer service and we look forward to seeing you again soon!

June 27, 2017

excellent I had a terrific time there I will definitely return for my next car and I will definitely recommend this dealership to my friends and the salesperson More

by pacheco1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon
Jun 28, 2017 -

Empire Hyundai Inc responded

We're so happy to hear that you had such a positive experience at our dealership, and that Brendan took great care of you. Thank you for the excellent review and recommendations, we appreciate it! We look forward to working with you again.

June 27, 2017

Review Regardless of an incident with one of the sales staff who was very rude and walked away from me while I was speaking to him, the rest of the staff tha More

by raventaylorrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayane, Tyler Torres
Jun 28, 2017 -

Empire Hyundai Inc responded

Hey Raven, We're sorry to hear that you weren't happy with the way you were treated at our dealership -- thank you very much for bringing this to our attention. Otherwise, it's good to know that your experience was mostly positive. Thank you for the feedback, and enjoy your new Sonata. We hope to see you again and deliver the 5-star experience you deserve.

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