Empire Hyundai Inc

Normally new car dealers are less than an enjoyable experience. The sales man was cool calm and collective and was very helpful. He was polite and courteous during the whole transaction. I am a tough p experience. The sales man was cool calm and collective and was very helpful. He was polite and courteous during the whole transaction. I am a tough person to sell to. Samson handled me like a pro. I am sure he and Empire Hyundai will be selling lots more vehicles. Overall experience was a 10. Good Job Empire Hyundai. Thank you, David and Cindy Peltier More

It was a pleasant experience overall. I did not feel pressured by my sales representative. He answered all my questions and eased any insecurities I had about making a transaction with this company. I pressured by my sales representative. He answered all my questions and eased any insecurities I had about making a transaction with this company. I would recommend him to any of my friends or family looking to purchase a new or used vehicle in the future. Best Regards, More

Went look at a car to possiblity buy one, they gave me a good deal so I came home with a car. friendly people, going back today to finish the sale. They made sure I was cming home with a new car. Gave me a good deal so I came home with a car. friendly people, going back today to finish the sale. They made sure I was cming home with a new car. Gave me a great deal for my trade. I wanted go any were else More

I am sitting here reading these reviews and I'm astonished by the high ratings for this dealership. This website is actually losing credibility with each sentence I read. I am usually a very calm astonished by the high ratings for this dealership. This website is actually losing credibility with each sentence I read. I am usually a very calm person until I feel like someone is really trying to take advantage of me. The first salesman I talked to was supposed to get back to me by phone with some vehicle information, which never happened. So we then went back, dealt with another salesman who was more helpful but not exactly trustworthy. After we agreed on a price and I repeated several times "This is the amount we are financing, right?" to which he agreed, I gave him my social security number to run my credit. The manager then comes in and it's starts becoming like a flim flam operation. He's quickly switching numbers around and refuses to tell me the cost of the car. I finally get angry and demand the price of the car for the 4th time and it's over $6000.00 more than what the salesman told me. And mind you, I went on the Hyundai website and built a car fully loaded and it wasn't as much as his price and at that time Hyundai was offering a $1500.00 rebate.After wasting many hours there, I walked out infuriated at how they were trying to con my husband and I. I told them I would never step foot in there again and rest assured I won't. After telling people the story, several have said they have had bad experiences there. Maybe there family members are writing these reviews. Who knows. More

My husband had actually walked in to just look around, and we found the car that was best for our family, our sales rep was exceptional, he worked overtime just to get us the deal that we were looking for and we found the car that was best for our family, our sales rep was exceptional, he worked overtime just to get us the deal that we were looking for, and sure enough that night I went home with a beautiful vehicle and at a great price at that, as a women i don't like being in dealership but the whole staff worked had and as fast as they could to get me what I was asking for, would I recomend them to my family and friends absoulutley, Colby our sales rep was exceptional even after the deal was done follow up call to make sure we were satisfied had not experience that from any other dealership. More

Customer Service was incredible from start to finish. Everyone involved in helping us purchase the car was exceptional friendly and great to work with including finance (Joe Carvalho). We had asked to s Everyone involved in helping us purchase the car was exceptional friendly and great to work with including finance (Joe Carvalho). We had asked to stay under $400.00 for our payment and the expectation was meet coming in at $50.00 under. Our overall experience was great and would definitely refer friends and family to Empire Hyundai. More

I went to empire hyundai to purchase a used vehicle. i had seen the vehicle on their website and live in the local area. my wife and i were greated professionaly by Brent who from start to finish was very had seen the vehicle on their website and live in the local area. my wife and i were greated professionaly by Brent who from start to finish was very professional. He was able to get us the vehicle we were looking at online and demonstrate it knowledgeablely. we came in on a budget and a payment, and to my surprise left right on that number we needed to be at. My wife and i had intended to shop around but, the vehicle and price left us buyers. Follow up phone calls, and even a post card left us both feeling good about our purchase. i would definatly purchase there again. More

Empire Hyundai and it's employees have received a great rating from me because 10 years ago I purchased a vehicle from them and have had a great car and relationship ever since. Their service remains exce rating from me because 10 years ago I purchased a vehicle from them and have had a great car and relationship ever since. Their service remains exceptional and when the time comes to purchase another vehicle it will be from them again. Thomas and Tyler served me in a great friendly informative manner and I appreciate their efforts. More

It was an excellent experience. Cobie was extremely knowledgeable about the car and was able to answer all of our questions. He was so friendly and pleasant. Cobie kept us informed of the whole proces knowledgeable about the car and was able to answer all of our questions. He was so friendly and pleasant. Cobie kept us informed of the whole process so we were never wondering what was going on. He went above and beyond to make sure we were happy. I took my about 8 month pregnant sister car shopping with me and Cobie kept checking to make sure she was okay and even offered her his lunch! I would definitely recommend the dealership and Cobie especially. More

Sam was very friendly and helpful in helping us purchase our 2011 Hyundai Elantra. He took the time to answer all our questions and we felt he helped us make the best deal possible. We had visited other dea our 2011 Hyundai Elantra. He took the time to answer all our questions and we felt he helped us make the best deal possible. We had visited other dealerships prior to Empire Hyundai but they did not compare to how we were treated at Empire. We recommended Empire Hyundai to our daughter and she also purchased a car the same week. Sam was her sales person also and she was very happy. More