Empire Hyundai Inc

I walked into Empire Hyundai in need of a new car and completely inflexible with regards to the monthly payment I needed to be in. Mike Camara and his sales manager met my needs, put me in a great car an completely inflexible with regards to the monthly payment I needed to be in. Mike Camara and his sales manager met my needs, put me in a great car and sent me away happy. The finance manager approved my loan at an outstanding rate and offered me additional coverage that will give me peice of mind for as long as I own the car. The service team did me the tremendous favor of getting the car inspected for me so that I didn't have to take time out of my busy work schedule to do it. It didn't matter that I purchased a relatively inexpensive car in the Accent. All involved have made me feel like a priority customer who has the best car in town. More

Ricardo was GREAT to work with. I went to a few dealers before going to Empire Hyundia and they were the only one who had the car in a color I wanted. They were Great at answering all my questions and di before going to Empire Hyundia and they were the only one who had the car in a color I wanted. They were Great at answering all my questions and didn't make me feel like I was a pain. I'm so happy with my new car. If you want to get a great deal from a knowledgable sales person see Ricardo. More

we were pleased with empire hyundi we would recommend this dealership we had mike c. and he was a good saleman hyundi was good with us we would go back to hyundi next time we wanted to buy a car this dealership we had mike c. and he was a good saleman hyundi was good with us we would go back to hyundi next time we wanted to buy a car More

Customer service was good, I was helped right away, and asked many questions to determine what I wanted. The employee was friendly and asked many questions to understand what I was looking for and to possi asked many questions to determine what I wanted. The employee was friendly and asked many questions to understand what I was looking for and to possibly help me think of other options. The price was reasonable, hopefully a deal can be made soon. More

I went looking for a family car to other dealerships,but when they found out I was just looking they seemed like they didnt want to waste their time.At empire joshua took the time to explain the different m when they found out I was just looking they seemed like they didnt want to waste their time.At empire joshua took the time to explain the different models and their features.We are still in the process of chosing the best vehicle for us within our budget but if we choose a Hyundai it will come from Empire. More

Sales team was great and friendly and got everything done in a great amount of time but the Finance Dept. is just completely worste than bad. I would not recommend this dealership if you plan on financing th in a great amount of time but the Finance Dept. is just completely worste than bad. I would not recommend this dealership if you plan on financing through them. First they ask me for a down payment which was completed and then was asked for more money down for other B.S that they said they couldnt release the vehicle without purchasing (Gap insurance, Warranty, Loan Insurance?????)etc. Secondly I had to get BBB involved just to get my trade paid off while my trades lien holder was harrassing me for payment and all Empire's sales manager said was "We're taking care of it". Service dept isn't that great when it comes to working on cars that are other than Hyundai by placing wrong parts on the vehicle, selling it, me taking it home with warning lights on and being told it will shut off eventually (meantime) I had to call the rightful dealership to get my own info on what they recommend and bring the car back to Empire to bring to the Righful dealership to get fixed. I mean these guys are a bunch of Clown in my book and I will NEVER do business with them again and have spread the word. More

Joshua Shea at Empire Hyundai in Fall River was a tremendous help in helping me find the Hyundai Accent I purchased today from them. Great Customer Service, tremendous help in helping me find the Hyundai Accent I purchased today from them. Great Customer Service, More

Got a price for a new 2011 Elantra. $16,10. Made an appointment for a test drive. Before I left for the 80 plus mile round trip Nicole talked to me on the phone to make sure she had the correct info. appointment for a test drive. Before I left for the 80 plus mile round trip Nicole talked to me on the phone to make sure she had the correct info. New. 2011. GLS. Manual Transmission. Indigo blue. All check. When I got there they tried to get me to test drive a Limited with Automatic. They had ZERO new (2011 or 2012) manual transmission Elantras of any trim or color available. More

Mike Camara was our salesman, he was very professional and courteous to both my wife and I as we searched to buy a new car. We purchased the vehicle late on a Tuesday evening, and he promised the vehicle and courteous to both my wife and I as we searched to buy a new car. We purchased the vehicle late on a Tuesday evening, and he promised the vehicle to be ready and registered by Friday We had paid for the new 2011 Elantra we purchased, on Wednesday afternoon and completed what we thought was all the paper work, but something had not been signed and Mike Camara went out of his way , driving to our home ,to sign a document that was neccesary for the completion of the registration process. We were contacted Friday at noon-time that the vehicle was registered. Mike Camara was a man of his word. We met Thomas Biffle on Tuesday evening, he introduced himself to us and we felt very much at ease talking to him, he too was courteous, informative and all around a really nice guy to deal with. When we came back to pick up the vehicle we were told it was Mike's day off, Thomas saw us come in and along with another gentelman helped us with the final paperwork , and transfer of are used vehicle. Thomas stood with us, as we waited for a short time for are new Elantra to be prepared for us. Just prior to the new car being ready, Mike Camara arrived in his personal vehicle, and came directly to us , stating that he was glad he was able to catch us before we left, and wanted to make sure that we were happy with the overall process..Kudos to both Mike Camara and Thomas Biffle for making this purchase and process as painless as possible!!!! More

Very good dealership, very friendly. Basaam was wonderful and got us the deal we wanted. Made the trip from RI to get a wonderful experience for our first new car. and got us the deal we wanted. Made the trip from RI to get a wonderful experience for our first new car. More