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Empire Ford Lincoln

Abingdon, VA

4.4
42 Reviews

106 Old Jonesboro Rd

Abingdon, VA

24210

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Showing 42 reviews

July 12, 2021

I always receive honesty and upmost respect from Empire Ford of Abingdon they are a fair dealer who knows how to deal and treat their customers Always friendly and willing to help I highly recommend them More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
June 08, 2021

The salesman was very nice, always helpful, always kept in contact with me anything we needed, I love my truck and love the comfort. Everyone was very nice and polite. More

by ggsportinggoods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Jessee
December 05, 2020

I visited and then chose Empire to service my car. They have always met and often exceeded my expectations with their friendly and courteous service. More

by chbelcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, and pick up and delivery driver.
November 12, 2020

Great job performing recall notice maintenance - the under carriage noise issue was resolved well. Everyone, as always, was very polite and kept me well informed throughout the process. Thanks! More

by markjmorgan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
November 09, 2020

This is the only place that I have my 2018 Ford Explorer serviced. With Covid-19 and my age, I feel safe at this dealership. More

by marymccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Edminston, Tanner Armstrong
November 08, 2020

Great dealership does a good job at a good price. Would Great dealership does a good job at a good price. Would recommend this dealership for service work or to buy a new or used vehicles More

by Lukeratliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the service department name
November 02, 2020

Excellent experience, excellent sales, excellent finance. I hope you see the trend. Excellence pretty much sums up the entire process from selection to purchase. I am grateful! More

by MD76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Posey and others
November 02, 2020

#1 in our opinion. My wife and I have been buying vehicles from Empire Ford since 1993. Our 2019 F-150 was our 16th vehicle. Top notch care in every department. More

by lisaphillips461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Garrett, Steven, Chris, Jessee
October 27, 2020

Service department is friendly, efficient and I feel valued. Scheduling was easy, and my loaner was brought to my home. My car was serviced and returned clean. More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 11, 2020

Quick efficient service. Great place. I appreciate the way they took care of me promptly with little to no wait time. They seem to value my business. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
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