Empire Ford Lincoln
Abingdon, VA
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Great service experience! They can always get me scheduled in a timely manner and I never have to return after the repair is completed. It's also more reasonable than other Fo They can always get me scheduled in a timely manner and I never have to return after the repair is completed. It's also more reasonable than other Ford dealers I've serviced with. More
Everything went very smooth on our transaction to purchase a used vehicle. The customer service factor was great. Brian did a great job answering questions and helping us in the purchase. purchase a used vehicle. The customer service factor was great. Brian did a great job answering questions and helping us in the purchase. More
This dealership is probably the best I have ever dealt with in my 50 years of acquiring automobiles. Especially the general manager Jason Hunter and the salesman Brian Scott. Highly recommended. Integrity with in my 50 years of acquiring automobiles. Especially the general manager Jason Hunter and the salesman Brian Scott. Highly recommended. Integrity, honesty, knowledgeable, fairness are words that come to mind. It took 16 months after order to deliver the Ford Maverick, but this was not the fault of the dealership, and they were very encouraging throughout the process. I purchased the vehicle for MSRP, whereas other dealers in the area wanted over $5000 more than MSRP. They exploited the scarcity to the detriment of their customers, but Empire Ford did not. The experience with Empire Ford was totally positive. More
They have always been very friendly and polite and courteous when we have dealt with them. We have purchased 3 new vehicles from them in the last 5 years and will be going back to them when we are rea courteous when we have dealt with them. We have purchased 3 new vehicles from them in the last 5 years and will be going back to them when we are ready to buy again. Friendly hometown service department that takes care of any problems very quickly and the parts department is always able to assist in getting what you want. More