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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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January 24, 2024

Every time I have ever taken my vehicle to Empire's Service department, they have always done a great job. Robert Sebor the service advisor I have worked with a few times now, has kept me well informed More

by shendric01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sebor
Jan 25, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! It is an honor to have your confidence and loyalty, and we are glad that Robert consistently provides you with top-notch service. We look forward to continue providing you with our best care in your visits to come!

January 24, 2024

Paul Mitchell was great at his job. He’s a very professional employee. Extremely happy with his performance on taking care of his clients. More

by Nels42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
Jan 24, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing the positive experience you had with Paul! Providing 5-star service is so important to us, and we are glad that his efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Take care!

January 23, 2024

Joe Deguire is the best he is professional knowledgeable he takes all the time I need to get my car repaired never rushes me Excellent employee And everyone I encounter at the service dept is always p More

by ctliny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 23, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Joe this wonderful review! We are so glad that he and the team consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 19, 2024

Prompt courtesy service. Explanation of service rendered. Explained contract and details thoroughly. Would recommend to all in need . More

by wicksy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 19, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that our team provided you with thorough and efficient service. It is an honor to have earned your kind recommendation. We hope to see you again the next time you are in need of automotive service!

January 19, 2024

All employees were helpful and efficient especially Mayda Urena. She was extremely helpful from start to finish Would recommend More

by littleshoe611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
Jan 22, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that Mayda's and the team's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 18, 2024

Just bought a Ram 1500 Rebel from out of state and was looking for a hometown dealership. Empire CJDR was great to work with and made a very good first impression. Paul Mitchel and Robert Sebor friendly a More

by puckstopper55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchel, Robert Sebor
Jan 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Paul and Robert this excellent feedback! Your satisfaction is our ultimate goal and we are glad we hit that mark for you. We hope to exceed your expectations every time you choose us, and warmly congratulate you on your Ram 1500 Rebel!

January 16, 2024

Excellent service every visit. Never a problem getting an appointment and in the case of an emergency or problem, they always provide a timely appointment. Service Advisor Joe Degu More

by RalphAp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 16, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities and we are glad that Joe and the team consistently provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call!

January 14, 2024

Brought Jeep in for replacement key and Joe Deguire was able to not only start the claim but complete it same day and get me in for an oil change so I didn’t have to go back 5 days later. Joe Deguire I wil More

by Meg3478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 16, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are happy to hear that Joe took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 13, 2024

Joe Deguire was extremely helpful and made the whole experience very easy for me. I will contact him again personally if I need to do business here again More

by mdray2940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Deguire
Jan 16, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review! We are glad that Joe provided you with a smooth, top-notch experience and he will be delighted to know that you deeply valued his service. We look forward to continue providing you with our best care in your visits to come!

January 10, 2024

Joe Deguire was professional, informative and respectful of my wishes as it related to servicing. He didn't push unnecessary services, simply informed me on what was best for my truck. I was initially worri More

by Hannahmilonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jan 11, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this positive review! We are glad that Joe was both helpful and informative during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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