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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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March 18, 2024

The people are great, the service was amazing. Only cons are the customer parking available and ease to get to More

by Bigbri0987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Mar 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team provided you with top-notch service throughout your visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 18, 2024

Service advisor ROB as usual answered all my questions pertaining to recommended routine service to my vehicle More

by NISSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROB
Mar 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are happy to hear that Rob provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 17, 2024

The overall experience was excellent, the staff was very attentive, and the place was spotless as usual, keep the good work. More

by spidermansbg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fenix Villar
Mar 18, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are so glad that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 15, 2024

First class service. Joe Deguire explained fully explained everything; very patient and professional. I highly recommend. More

by hopthe8s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Deguire
Mar 15, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your kind review! Offering thorough and efficient service is so important to us, and we are glad that Joe provided you with nothing less. It is an honor to have earned your recommendation. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 15, 2024

The personals listen, take and try to address your concerns the best way they can. They wait time for service with an apppointment wasnt long. I had a concern and the personal at the service counter More

by rajohn95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 15, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Rajohn, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they listen and address your concerns. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 15, 2024

Excellent service department. Every person I came in contact with worked to make sure my needs were met. I would recommend this dealership to any person that needs service on ther More

by tpowers1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gonyou and service advisor Mayda
Mar 15, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

March 15, 2024

Thank you to Paul Mitchell for getting me an appointment so quickly. Great service and friendly staff. More

by mberech21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
Mar 15, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Paul this positive review! We are happy to hear that he provided you with a smooth and efficient experience. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!

March 14, 2024

Had my Grand Cherokee serviced for a recall at Empire CJDR of west islip. They took my truck in on time and Joe Deguire described what had to be done for recall and gave me a time limit of about 2 to 3 More

by DP32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Mar 15, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are glad that Joe got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 13, 2024

I had my car serviced yesterday with Robert. Not only was Robert extremely professional and helpful on the phone, but he went out of his way to explain things to me and offered wonderful custome More

by Sju517
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert from service dept
Mar 13, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! Offering quality and efficient service is so important to us, and we are glad that Robert provided you with nothing less. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

March 13, 2024

They kept me posted through my entire service and completed what needed to be done in a timely manner. More

by Stefanitaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Mar 14, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are so glad that our team took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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