Empire Chrysler Jeep Dodge Ram - Service Center

As we live on Fire Island and have a general hard time making service appointments on the mainland, this dealership bends over backward to make sure we are serviced quickly and correctly the first time. F making service appointments on the mainland, this dealership bends over backward to make sure we are serviced quickly and correctly the first time. For this repair they accommodated us by performing the work while we waited. Everyone on Fire Island raves about this dealership and for good reason! Special kudos to Morgan O'Rourke in the service department and "John" in parts for going above and beyond in helping us! More

I responded to the dealer with a problem with the audio controls on my radio as there was no sound. I came to the dealer at 3:30 in the afternoon with the hope of getting in today. I realize it was kind controls on my radio as there was no sound. I came to the dealer at 3:30 in the afternoon with the hope of getting in today. I realize it was kind of late in the day to be bringing a car in for a repair. The service advisor, Harvey, was very helpful and took my vehcile in right away. A few minutes later the service technician came in and explained to me what the problem was that I was experiencing. He further advised that my new cell phone that I recently got may not be compatible with the u-connect. He also took the time and showed me a web site to go on to see if my new phone is compatible. It is my opinion that I was treated with a knowledgeable technician as well as a very accomodating adviser. Both of these gentlemen were very friendly in helping me with the problem I was having. More