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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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October 23, 2020

Great service from both the service department as well as Brian Bishop, who I dealt with directly. He was very helpful and very responsive to my questions and requests. More

by L4manski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Oct 27, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are pleased that Brian made your service visit excellent, and we hope to work with you again.

October 22, 2020

Michele was very professional and kind and took care of my car like it was her own car getting the service done. I would highly recommend your service department and will definitely be back in the future. More

by flo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Gerdon
Oct 22, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Flo, We're so glad that Michele took fantastic care of you and your vehicle during your service visit! Thank you for recommending us, and for your 5-star review! We look forward to working with you again!

October 19, 2020

Excellent people to deal with. Care and concern on getting the repairs right were spot on. Attention to detail needs to be worked on to complete repairs More

by agsfp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gerron, Tom Lenci
Oct 19, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so glad to hear that you had an outstanding service experience! Thank you for taking the time to share your positive review with us!

October 19, 2020

I had a check engine light go on and called to get it check out . Gloria in service was great to work with. Got in the next day and it was a thermostat. Gloria suggested to replace the hoses and to flush More

by DANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria
Oct 20, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are happy to hear that Gloria provided you great service and was able to get you and your car back on the road. Thank you for your 5-star review, and we hope you will visit us again!

October 13, 2020

Nice clean dealership friendly and knowledgable staff.quick check in and write up.Part was in stock so no having to wait for repair, work was done in a timely manner and I happy with the results! More

by Diesel Guy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Oct 13, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are pleased to hear that you had a quick and outstanding service experience! Thank you for sharing your 5-star review with us and we hope to work with you again!

October 06, 2020

always had great service at this dealership.they take the time to understand the issue and try to resolve it the first time.i would recommend. More

by risky33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop, James Parkin
Oct 06, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your return business and 5-star review! We are happy to hear that you receive excellent service with every visit, and we look forward to working with you again in the future!

September 29, 2020

Excellent department and employees I have nothing else to say but thank you again I repeat the same sentence for your service department a great group More

by Aacsincorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Sep 29, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so pleased that you had a great service experience with our wonderful staff! Thank you for sharing your 5-star review with us!

September 25, 2020

I’ve had horrible experience in the past at the Jeep service location in Huntington and honestly this new location doesn’t even compare the slightest to it. I love coming the West Islip location. Everyo More

by Kate M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bishop, Katya Valencia, Carl Eck, Christopher Geiger, Michael Vetter, Terrance Fallon, Nick Multari
Sep 25, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Kate, We are pleased to hear that you had an outstanding experience! Thank you for sharing your 5-star review with us, and we look forward to working with you again!

September 12, 2020

As usual friendly greeting upon arrival , told service advisor I was waiting for vehicle and just needed an oil and filter change. Jeep was in shop a short time later and out in a timely manner and I was More

by Diesel Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lenci, Katya Valencia
Sep 16, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks for your wonderful 5-star review! We are happy to hear that your service visit was outstanding, and we hope to be able to assist you again in the future!

September 11, 2020

Excellent replacement of sunroof! My service advisor was Gloria and she was awesome to work with!! Great experience and very clean job!! Well done all!! More

by Oz19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria
Sep 16, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are pleased to hear that Gloria made your visit exceptional! Thanks for sharing your 5-star review with us, and we hope you'll visit again!

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