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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
382 Reviews

382 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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October 29, 2020

I had my car serviced and state inspection performed a couple of days ago at the Empire CDJR dealership of west islip. Jonathon was amazing! SO kind from the moment I pulled in. Provided updates on the pr More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon (Service)
Nov 04, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so glad to hear that Jonathon made your service visit great! We appreciate your business and your 5-star review and we hope you will visit us again!

October 28, 2020

Jonathon Rodriguez with Express Service was very professional. He addressed my needs and answered all my questions without hesitation. He promptly advised me once the vehicle was ready. More

by rphil51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
Oct 28, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your excellent experience with Jonathon and our service department! We're happy to hear that you had an enjoyable visit, and we hope to work with you again in the future!

October 23, 2020

Great service from both the service department as well as Brian Bishop, who I dealt with directly. He was very helpful and very responsive to my questions and requests. More

by L4manski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Oct 27, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are pleased that Brian made your service visit excellent, and we hope to work with you again.

October 22, 2020

Michele was very professional and kind and took care of my car like it was her own car getting the service done. I would highly recommend your service department and will definitely be back in the future. More

by flo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Gerdon
Oct 22, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Flo, We're so glad that Michele took fantastic care of you and your vehicle during your service visit! Thank you for recommending us, and for your 5-star review! We look forward to working with you again!

October 19, 2020

I had a check engine light go on and called to get it check out . Gloria in service was great to work with. Got in the next day and it was a thermostat. Gloria suggested to replace the hoses and to flush More

by DANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria
Oct 20, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are happy to hear that Gloria provided you great service and was able to get you and your car back on the road. Thank you for your 5-star review, and we hope you will visit us again!

October 19, 2020

Excellent people to deal with. Care and concern on getting the repairs right were spot on. Attention to detail needs to be worked on to complete repairs More

by agsfp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Gerron, Tom Lenci
Oct 19, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so glad to hear that you had an outstanding service experience! Thank you for taking the time to share your positive review with us!

October 13, 2020

Nice clean dealership friendly and knowledgable staff.quick check in and write up.Part was in stock so no having to wait for repair, work was done in a timely manner and I happy with the results! More

by Diesel Guy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Oct 13, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are pleased to hear that you had a quick and outstanding service experience! Thank you for sharing your 5-star review with us and we hope to work with you again!

October 06, 2020

always had great service at this dealership.they take the time to understand the issue and try to resolve it the first time.i would recommend. More

by risky33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop, James Parkin
Oct 06, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your return business and 5-star review! We are happy to hear that you receive excellent service with every visit, and we look forward to working with you again in the future!

September 29, 2020

Excellent department and employees I have nothing else to say but thank you again I repeat the same sentence for your service department a great group More

by Aacsincorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Sep 29, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so pleased that you had a great service experience with our wonderful staff! Thank you for sharing your 5-star review with us!

September 25, 2020

I’ve had horrible experience in the past at the Jeep service location in Huntington and honestly this new location doesn’t even compare the slightest to it. I love coming the West Islip location. Everyo More

by Kate M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bishop, Katya Valencia, Carl Eck, Christopher Geiger, Michael Vetter, Terrance Fallon, Nick Multari
Sep 25, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Kate, We are pleased to hear that you had an outstanding experience! Thank you for sharing your 5-star review with us, and we look forward to working with you again!

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