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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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November 14, 2020

Friendly staff & took care of my vehicle quickly & got the problem solved without out delay and made sure it’s was gone correctly the way it should be More

by Wcabo1028
Customer Service
Recommend Dealer
Yes
Employees Worked With
Diego Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks for your 5-star review! We are pleased to hear that our excellent service staff got your car fixed right and got you back on the road quickly. Happy driving!

November 11, 2020

Great team work, everyone is very helpful , appreciate all your hard work, From Sales to great Service, place is always clean and spotless, I wanted to give everyone there 5⭐ website doesn't loud that , T More

by Ebru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bishop, Katya Valencia, Carl Eck, Christopher Geiger, James Parkin, Nick Multari
Nov 11, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We strive for excellence and it sounds like our great staff provided you just that! We're happy to hear that your visit was outstanding and we hope to be able to work with you again in the future. Thank you for sharing your 5-star review!

November 11, 2020

The service department staff was super friendly,and very helpful beyond expectations especially Grace Jones. The waiting area was nice and it was clean and light and bright. More

by Madge5555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace jones
Nov 11, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks for sharing your 5-star experience with Grace and our service department with us! We are pleased to hear that your visit was fantastic, and we hope you'll visit us again for your future car needs!

November 10, 2020

Jon gave me outstanding service. Very attentive, kept me updated with my service. Everything about the Service Dept. was Excellent. Would recommend this place to all my friends and family. More

by nicky2367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Rodriguez
Nov 11, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your 5-star review, and for recommending us! We are so glad that Jon provided you excellent service and kept you informed. We hope you'll visit us again!

November 02, 2020

Michelle in Service is Excellent!!! Got me and appointment when I thought I would have to wait weeks. Got me in and out fast. Has been the best to work with. More

by Gokufive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Nov 04, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're so glad that Michelle got your vehicle in and out quickly, while providing you topnotch service! Thank you for taking the time to share your 5-star review with us!

October 31, 2020

I was very satisfied with the service. I received EXCELLENT Customer Service from the time that I drove into the service area through The time that I drove off the lot. More

by DMHill124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can not remember the very pleasant man's name that worked with me.
Nov 04, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We strive to provide topnotch service and we are glad your experience was just that! Thank you for sharing your 5-star review with us, and we hope you will visit us again!

October 30, 2020

This dealership has always taken excellent care of my jeep. Reminds me when service is required and finds things that need to be done keeping me safe! More

by Nelsonstehle@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle G.
Nov 04, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We appreciate your return business and your 5-star review! We're happy to hear that our excellent staff made your service visit enjoyable, and we hope you'll be back the next time you need top notch customer service!

October 29, 2020

You need a much better waiting room separate from the showroom with more amenities like the Honda service dept. However the service was excellent, easy to schedule a date/time for our convenience and f More

by jeanebnee12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Rodriguez
Oct 29, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are pleased to hear that you had a great experience with our service department, and we hope you will visit us again.

October 29, 2020

I had my car serviced and state inspection performed a couple of days ago at the Empire CDJR dealership of west islip. Jonathon was amazing! SO kind from the moment I pulled in. Provided updates on the pr More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon (Service)
Nov 04, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so glad to hear that Jonathon made your service visit great! We appreciate your business and your 5-star review and we hope you will visit us again!

October 28, 2020

Jonathon Rodriguez with Express Service was very professional. He addressed my needs and answered all my questions without hesitation. He promptly advised me once the vehicle was ready. More

by rphil51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
Oct 28, 2020 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your excellent experience with Jonathon and our service department! We're happy to hear that you had an enjoyable visit, and we hope to work with you again in the future!

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