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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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February 05, 2021

Every thing was great. Brian was excellent in explaining what had to be done in regards to the recall. In regards to oil consumption and how it would be checked in the future. More

by billgeeky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Feb 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Bill! We're happy to hear that you had a great experience with Brian, and that he was so helpful and informative about your vehicle's service needs. We appreciate your business and look forward to working with you again in the future.

February 03, 2021

Great service, very quick , Gloria Jones was very Great service, very quick , Gloria Jones was very helpful and moved the service through, its hard enough with this pandemic going on. Service dept w More

by vkitt60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gloria Jones
Feb 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your excellent service experience with us! We are happy to hear that Gloria and the rest of fantastic staff made your visit pleasant! We hope to be able to assist you again in the future!

February 02, 2021

The employees that assisted me were kind, asked what I needed and explained what to expect. Tom Lenci kept me updated on the progress of my vehicle More

by jvd353
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lenci, Brian Bishop
Feb 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5 star review! We are happy to hear that Tom and the rest of our excellent staff made your service visit a great one! We know you have options when it comes to servicing your vehicle, and we're glad you chose us!

February 02, 2021

fast, efficient and courteous service. I was a walk in, in the afternoon and received prompt and complete service. Jonathon was very thorough and hlepful. More

by dsandora1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Rodriguez
Feb 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're so glad your visit was a quick and efficient one, and that Jonathon and the rest of our wonderful staff made your service experience enjoyable. Thank you for sharing your 5-star review with us, and we hope to see you again!

January 30, 2021

Great quick service . The waiting area was clean and had a tv to pass the time . Very clean bathrooms . The people at the front service counter were very helpful More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're so pleased to hear that you had an excellent and comfortable service experience! Thank you for sharing your 5-star review with us, and we hope to work with you again in the future!

January 25, 2021

Inspection, Oil change, tire rotation. Easy and quick. I showed up at 7:30 and was out by 8:30. John Rodriguez was professional and informative. More

by rodimo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rodriguez
Jan 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Rodimo! We're so glad that John was so helpful and informative, and made sure your vehicle was quickly taken care of. We appreciate your business and hope to work with you again in the future.

January 25, 2021

Great service department, outstanding leadership (Tom Lenci) and friendly and professional staff (Brian Bishop)always satisfied when I leave dealership.I bring both of my vehicles there for service More

by Diesel Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lenci, Brian Bishop
Jan 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're happy to hear that Tom and Brian have made each of your service visits so excellent! It's great to know that they have made sure you are well accommodated, and help keep your vehicles in great shape. We appreciate your business and look forward to working with you again in the future.

January 25, 2021

Amy did a great job trying to find a solution for me. She kept checking up on me to ensure I am ok and provide the status of my car. Also, Amy is very kind hearted. More

by Romel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Jan 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Romel! We're glad Amy made sure you had a great experience with us, and kept you well informed throughout the whole process of working on your vehicle. We appreciate your business and hope to work with you again in the future.

January 17, 2021

Johnathan was very attentive and made the process quick and easy. I needed to make it to work on time and he made sure I did. More

by J. Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jan 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you, J! We're pleased to hear that Jonathan made sure you had a quick, efficient service visit, and we hope to work with you again in the future!

January 16, 2021

I have been coming here to service my vehicle since I purchased it. I will never take it anywhere else. I appreciate their trustworthy, quick, friendly and efficient service. More

by sasnvs7n7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
Jan 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you, Sasnvs! We're pleased to hear that you have had great service experiences with us, and that you feel confident and well accommodated each time you bring your vehicle in. We appreciate your business and look forward to see you at your next service visit.

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