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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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May 23, 2024

I had 7:20 appointment and got there early and was taken in regardless. Jim made sure I was taken care of properly and ordered a new steering wheel under warranty because of damage. More

by monteleone_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 23, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this positive review! We are glad that Jim took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 20, 2024

James was friendly and professional, my Jeep was repaired in a timely fashion and to my satisfaction, also the ride home after the drop off saved a lot of headaches. More

by Diesel Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ingrassia
May 20, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that James took great care of you and your Jeep. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 17, 2024

Pleasant atmosphere. Courteous workers. I had to reorganize my personal items when work was completed. More

by Johnjform
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
May 17, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

John, Thank you so much for leaving us this incredible review! We are glad to hear that our team took exemplary care of you and your automotive needs. We are happy to know that they were courteous. Please do not hesitate to let us know how we may be of further service to you.

May 13, 2024

Staff is friendly, knowledgeable, accuracy, efficient they tell you what you need and what's not needed for your vehicle. More

by belle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
May 13, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Belle, thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 13, 2024

Fast, efficient and friendly service. Understood my needs and were very accommodating! There were no issues More

by sderi10115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
May 14, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are glad that our team got your automotive needs taken care of- quickly and efficiently. Your safety and satisfaction are our utmost priorities. Thank you for your 5-star review! Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 09, 2024

Fenix was a great help. He kept me posted about the status of my car. My car had to stay at the dealership overnight. Fenix called me first thing the next morning to update More

by christalina0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fenix
May 09, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Christa, We are grateful for you leaving Fenix this exceptional review! We are thrilled to hear that Fenix took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was a great help and very kind. Please drive safely and do not hesitate to let us know how we may be of further service to you.

May 02, 2024

My experience with the dealership from service center staff is professional, efficient and expeditious, which is most important They were helpful, knowledgeable, and responsive to all my needs. Highly More

by pawan777gir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 01, 2024

I’m very happy with the service because joe Deguire was very nice y he answered my questions and explained everything I needed to know More

by dvega47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
May 01, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are so glad that Joe took great care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 30, 2024

Everyone is courteous and helpful. When I called Emily was very pleasant and the service advisor Joe D was eager to help. More

by imburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Daguire
Apr 30, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Emily and Joe this positive review! They will be delighted to know that you deeply valued their assistance. Please do not hesitate to let us know if there is ever anything more that the team may help you with.

April 29, 2024

They were amazing - helped me get my vehicle back as soon as possible and provided me with a loaner. More

by Edward Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FENIX and Nicolette
Apr 29, 2024 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Edward, thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!