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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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May 15, 2021

Brian took care of me, truck was serviced and advised me for a couple of extra repairs because of engine light, rear bumper was replaced due to rust , no problems Very satisfied with service dept, I also h More

by kmj56
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
May 17, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you kmj! We're happy to hear that Brian was so helpful and accommodating, and made sure that your truck was well taken care of. We appreciate your business and hope to work with you again in the future!

May 06, 2021

Had a good experience both times I came in for service. There was no upselling on what I needed and when I had to come back for a part that was back ordered it was fast. The service reps were friendly More

by Moccian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susanne
May 11, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Moccian! We're happy to hear that you were well accommodated, and felt confident with the service that was extended to you. We appreciate your business and hope to work with you again in the future.

May 04, 2021

Thank you very much for the service to my Silverado. Rick Baldwin was extremely helpful and kind. I brought my truck in for a Radio issue and it was fixed same day like I had requested. More

by snut1298
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Baldwin
May 05, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're so glad to hear that Rick provided you outstanding service, and got your truck fixed quickly! Thank you or taking the time to share your 5-star review with us, and we hope to work with you again!

May 03, 2021

Brought in jeep renegades for oil change. John kept me updated the whole time I was there I was in and out in approx 30 minutes. More

by billgeeky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John service desk, Brian Bishop
May 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Bill! We're happy to hear that John was helpful and informative, and that your Jeep was well taken care of. We appreciate your business and hope to work with you again in the future.

April 27, 2021

I was greeted by Kayta. She took my car right away. I was greeted by Kayta. She took my car right away. Clearly explained everything and was given a good price. It was ready as expected More

by Vickie DiBenedetto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayta
Apr 29, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Vickie! It's great to know that Kayta made sure you were quickly taken care of, and that you were well informed about your service needs. We appreciate your business and hope to work with you again in the future.

April 19, 2021

Great service from Joe in the service department. Very caring and professional. He was very informative and knew what he was talking about. He kept us in the loop and did not procrastinate or delay in kee More

by Shaquana&Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and reference #390274
Apr 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you, Shaquana and Sabrina! We're so glad that Joe made sure you were well accommodated and informed, and that it was a great experience for you. We appreciate your business and hope to work with you again in the future.

April 10, 2021

Megan was Great She explained everything I was in and out in no time. Thank You so much Quick and Efficient Even the kid that got my car from the lot was NICE More

by knhs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Apr 13, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks knhs! We're so glad that Megan was so helpful and informative, and made sure it was a quick and efficient process. We appreciate your business and hope to work with you again in the future.

April 07, 2021

express lane oil change--in and out! adding this text because you make me use 25 words, yada yada yada yada yada yada yada yada More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Apr 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hi Steve, We're glad you had a quick and easy service experience! Thank you for your 5-star review, and we hope to see you again!

April 02, 2021

Great dealer. This is where I purchased my truck and the only place that I bring it for service. Staff is great and I have always received the service I expect. More

by magreb80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Apr 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! We are so glad that you've had great car buying and servicing experiences with our outstanding staff! We appreciate your business and hope you will visit us again!

March 23, 2021

very helpful,friendly and professional its very clean the service is very quick and there always someone looking to help with all your needs thank you all. More

by ncabal6874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop, Katya Valencia
Mar 25, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We're so happy to hear that you had a fast and outstanding service experience! We appreciate your business and your positive review, and we hope to work with you again!

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