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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
382 Reviews

382 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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July 09, 2021

Excellent service your staff personal are very polite and seem knowledgeable and accommodating. I had my truck their 3 times for service and have no complaints More

by Vic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lenci, Brian Bishop, Katya Valencia, James Parkin, Terrance Fallon, Sam Rivera
Jul 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Vic, We are honored to have your confidence and loyalty, and we appreciate you taking the time to share this 5-star review! Providing a top-notch experience is always our goal, and we are glad our team provided you with nothing less. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you again in the future.

July 09, 2021

Excellent service had a great experience at this dealership.I was notified when my vehicle was done, and everyone was pleasant and eager to assist me in any way that they could. More

by katval31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Desivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cadolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bishop, Katya Valencia, James Parkin
Jul 12, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kat, Thank you for taking the time to share this positive review. Providing top-quality services is so important to us, and we are delighted that our team met your satisfaction. It certainly is our pleasure to serve you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you safe travels- on behalf of the entire team!

July 06, 2021

I had a great experience at this dealership. I was in an out for my oil change and plan on returning when the time comes. More

by Lauren L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katya Valencia
Jul 07, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Lauren, Thank you so much for your positive review! We are so glad that our team provided you with a 5-star experience and took great care of you and your automotive needs. It is our pleasure to serve you in any way possible, and we look forward to continue to serve you and your vehicle's needs for many years to come. We wish you the safest of travels until we meet again.

June 23, 2021

Was painless, and simple. Was treated well, and explanation of service was thorough. More

by roof129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Jun 24, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! Your safety and satisfaction are of the utmost importance to us, and we are delighted to hear that our team provided you with exceptional service and made your visit an all around success. We look forward to an opportunity to serve you again in the future. Safe travels!

June 04, 2021

The dealership is very accommodating, and good with communication. Nicolette got me into a loaner car and other dealerships have declined me if I didn’t buy from them!! Service advisor joe and Brian ar More

by Bsallah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lenci , Brian Bishop, Katya Valencia, James Parkin
Jun 08, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Bsallah. We're happy to hear that you had a great experience with Nicolette, and that she made sure you were well accommodated throughout your visit. We appreciate your business and look forward to working with you again in the future.

June 01, 2021

Friendly, efficient, and accommodating was demonstrated by my service adviser. She was conciencia of my time and work with me to get the job done. She frequently come out and voiced my options More

by Davidpac1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzan & Amy
Jun 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you, David! We're so glad that you had an excellent service experience with us, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future.

May 30, 2021

I was very happy with the service I received. Everybody was courteous and I was taken care of very quickly which is very appreciative on my part. More

by Doorman19544842
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your experience! We're happy to hear that you were so well accommodated, and that the whole team made sure it was a hassle-free process. We appreciate your business and hope to work with you again in the future.

May 27, 2021

The people here know what they are doing, pros and polite and friendly. They take the time to ask questions and listen to you. They also try to get you the best solution for your problem. They give you that More

by 47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bishop, Katya Valencia, James Parkin, Terrance Fallon
May 28, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you! We're happy to hear that you felt so well accommodated with our staff, and that all of your questions and concerns were addressed. We appreciate your business and hope to work with you again in the future.

May 25, 2021

I always get great service. I have been a client of this Dodge dealership for over 15 years. They understand my needs and always try to help me... More

by Gale M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
May 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thanks Gale! It's great to k now that you had another excellent experience with us, and that we continue to ensure that you and your vehicles are well taken care of. We appreciate your business and look forward to working with you again in the future.

May 24, 2021

The dealer is very good for the great service and professional personal, one thing I don't like is the 3% sub-charge in credit card I don't carry cash to cover the bill, it is very bad because if I t More

by CJAIME1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
May 24, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

thank you, CJaime. We're glad that your overall experience with us was a great one, and thank you for taking the time to share your feedback with us. We appreciate your business and hope to work with you again in the future.

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