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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
382 Reviews

382 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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August 12, 2021

Express lane service was the best...coffee was good too! This was for a contracted free oil change...not sure I can afford their service normally as the labor rate is $154 an hour! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Aug 12, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Steve, Thank you for your 5-star review! Providing top-quality services is always our goal, and we are so glad that our team's efforts could meet your satisfaction during your recent visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with.

August 09, 2021

Joe in service extremely helpful and knowledgeable. Amy also helped More

by Lrsnjrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and Amy
Aug 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

We are so glad that Joe and Amy provided you with 5-star service, and we greatly appreciate you taking the time to leave them this positive review! Your satisfaction is our utmost priority. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

August 09, 2021

Service at this dealership has always been great since I bought my Jeep Wrangler here in August of 2019. Every aspect of the check in and check out process always goes smoothly and it is very much apprecia More

by kennyreddy59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lenci
Aug 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kenny, Thank you so much for your excellent review! Providing quality and efficient services is so important to us, and we are overjoyed that our team's efforts consistently meets your satisfaction! We hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels- on behalf of the entire team!

August 03, 2021

Service was efficient and thorough. Service advisor was very professional and helpful. I didn’t wait too long for an oil service for the express lane. More

by MCD1030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hogan
Aug 04, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this positive review! Providing thorough and efficient services is so important to us, and we are so glad that our team could meet your satisfaction! We hope to continue serving you and your automotive needs for many years to come! Take care!

July 28, 2021

Very fast service , friendly , professional caring and they are very familiar with your vehicle which is a huge plus . Fabulous dealership and very clean . Excellent More

by salasah9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bishop
Jul 28, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! Offering top-quality service is so important to us, and we are so glad that our team provided you with nothing less and got your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may assist you with in the future.

July 24, 2021

I had a great experience at Empire Chrysler Jeep Dodge Ram of West Islip. Robert Conklin was very helpful in resolving the issue I was having and getting me back on the road quickly. Thanks again ! More

by Kelly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Conklin
Jul 26, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kelly, Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are overjoyed that Robert could put you at ease and get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 22, 2021

Had an appointment for my 2015 Wrangler with an airbag recall. Rob S. in service got to me as soon as I arrived. Unfortunately I was going to be waiting. They got me out in about 90min. Great service. I'l More

by Jon.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert S.
Jul 22, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jon, Thank you so much for your excellent review! Your safety and satisfaction are our utmost priorities, and we are delighted that Robert got your automotive needs taken care of. It is our pleasure to assist you, and we look forward to serving you and your automotive needs again in the future. We wish you the safest of travels- on behalf of the entire team!

July 19, 2021

Tommy the service manager was extraordinary. I was leaving for holidays but discovered a nail in my tire. Got to the dealer, told them about my issue. Tommy got immediately involved and fixed it right More

by cipriani05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lenci
Jul 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star review! Your safety and satisfaction are our utmost priorities, and we are delighted that Tom could put you at ease and get your automotive needs swiftly resolved during your most recent visit! Please do not hesitate to give us a call if you ever have any further questions or concerns. We wish you the safest of travels until we meet again.

July 13, 2021

very quick service, very courteous 10 out of 10. answered all my questions. I love that it is first come, first serve for service. I will always get my Dodger serviced here. More

by AJAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Hogan
Jul 13, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to share this positive review! Your safety and satisfaction are of the utmost importance to us, and we are delighted that our team provided you with 5-star service and got your automotive needs swiftly resolved. We look forward to continuing to serve you for many years to come. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns in the future.

July 09, 2021

These guys are awesome the place sometimes is backed up with a lot of cars but they still serve you as a induvial and take the time to explain things. I will keep bringing my Dodge 2015 Dart for all my ser More

by 47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your excellent review! Providing top-quality service is so important to us, and we are glad that our team met your satisfaction, and we will certainly provided you with nothing less than the 5-star experience that you deserve in the future. We wish you safe travels, and we look forward to continue to serve you and your automotive needs for many years to come.

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