Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews
Call Service Center (631) 422-0123

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

Sort by
December 08, 2021

From making the appointment to receiving my Jeep back the process was really smooth. My writer Mayda Urena was very thorough and communicative during the whole service and explained me everything the vehic More

by Jorge Lavand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda Urena, William Polanco
Report | Print
Dec 09, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jorge, Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are so glad that Mayda's and the teams efforts could meet your satisfaction! We look forward to providing you and your vehicle with our best care in your visits to come! Safe travels!

December 07, 2021

Will Polanco and the rest of the service staff are very helpful quick and reliable. More

by mike.bodt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Dec 07, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Mike's and the teams efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

December 02, 2021

Great service and friendly I will always use this dealership for all service needs for my Jeep. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will, William Polanco
Report | Print
Dec 03, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Matt, Thank you for your 5-star rating! We are so glad that our team could consistently provide you with top-notch service. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in the years to come! Safe travels!

December 01, 2021

The staff is great specially MAYDA and ALEX they are very helpful, efficient and professional. More

by Juana Dominguez
Customer Service
Recommend Dealer
Yes
Employees Worked With
MAYDA
Report | Print
Dec 01, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Juana, We greatly appreciate you taking the time to leave Mayda and Alex this wonderful review! Providing quality and efficient service is always our goal, and we are delighted that their efforts met your satisfaction. We hope to see you again the next time your vehicle is ready for service!

November 29, 2021

Third vehicle I have purchased from this dealer and very satisfied with customer service and their service department overall, I would recommend them to anyone. More

by sgtjth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Mayda
Report | Print
Nov 30, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your wonderful review and recommendation! We are honored by your continued business, and we are so glad that our team could consistently provide you with the quality service that you so much deserve! Your satisfaction means so much to us. Congratulations on your new vehicle! Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future.

Dec 03, 2021 -

sgtjth responded

Please advise me ASAP when my parts are in to make to warranty repair

November 19, 2021

I Couldn’t be happier! All around great experience start to finish! I Highly recommend More

by Kaylea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Kaylea, Thank you so much for your 5-star review and recommendation! Providing a top-notch experience is always our goal, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

November 18, 2021

Honest and fair. Easy to make appointments and service is done on time and as promised. More

by Eagle 7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing quality and efficient service is always our goal, and we are pleased that we could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again when your vehicle is ready for its next service.

November 18, 2021

THEY WERE VERY COURTEOUS,CONSIDERATE,HELPFUL WITH QUESTIONS,ALL THE HELP WAS ACCOMODATING WITH ALL MY NEEDS AND CONCERNS More

by Seanjbonner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katya Valencia
Report | Print
Nov 19, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Sean, Thank you so much for your wonderful review! We are so glad that we could provide you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 15, 2021

Very good dealer and also professional. Take care ofmy car quickly also service witer very professional More

by Pepozo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Nov 15, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service.

November 15, 2021

I brought my 2004 Jeep Grand Cherokee in for service, i was written up by John Caruso and my vehicle was service by Tom Zarak, i can't say enough good things about the service i received, it was done exped More

by George Fries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Caruso, five stars, Tom Zarak, five stars
Report | Print
Nov 16, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

George, Thank you so much for your 5-star rating! We are so glad that John and Tom provided you and your vehicle with great care throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

1
...
23
24
25
...
38