Empire Chrysler Jeep Dodge Ram - Service Center

I didn't believe the General Manager Kyle said they would put two technicians on The job to replace a differential which is a big job. I thought for sure it would take at least 4 hours and he reassured me it put two technicians on The job to replace a differential which is a big job. I thought for sure it would take at least 4 hours and he reassured me it would only be 2 hours. I was pleasantly SURPRISED HE IS A MAN OF HIOS WORD. IT WAS FIXED IN 2 HOURS RUNS LIKE NEW. the WHOLE EXPERIENCE FROM CHECK IN TO CHECK OUT WAS VERY PLEASENT. Each person was very friendly and genuinely concerned I was properly taken care of. Highly recommend this dealership. More

Had an appt for an oil change and was in and out within an hour just like they promised an hour just like they promised More

Thank you for making my visit quick and painless. It was great not to have to wait to long and to be on my way. It was great not to have to wait to long and to be on my way. More

Service department is very busy but they do there best to help you with your vehicle help you with your vehicle More

I was very pleased with the service department it a very easy and painless process. I was also please with the sales group I worked with in June when I purchased my vehicle. easy and painless process. I was also please with the sales group I worked with in June when I purchased my vehicle. More

They are very through and do a good job. The staff is always friendly and polite. The staff is always friendly and polite. More

The service department is super respectful, very informative and helpful in what i came in for. When they say they will call you back they do unlike dealerships who ignored me and did not help at al informative and helpful in what i came in for. When they say they will call you back they do unlike dealerships who ignored me and did not help at all. It is greatly appreciated and i would not hesitate to go there for all my needs and future vehicle purchases. More

We had an excellent experience with the service department. They were courteous, kept their appointment times and it was a very easy process cess. department. They were courteous, kept their appointment times and it was a very easy process cess. More

Dear Empire Jeep, I came in for my first oil change and Dear Empire Jeep, I came in for my first oil change and was treated with great respect. I was in and out within 2 hours . I was given reports on a Dear Empire Jeep, I came in for my first oil change and was treated with great respect. I was in and out within 2 hours . I was given reports on a regular basis and felt relaxed knowing my jeep was in good hands. Sincerely, Ann Marie Jacobs More

Brought my ram in for service and greeted righted away by the friendly valets who then proceeded to show me to the write up area. I was written up by a William Polanco who was very professional and courteous the friendly valets who then proceeded to show me to the write up area. I was written up by a William Polanco who was very professional and courteous. He explained to me in detail about the service procedure and what it entails. Had an awesome tech who goes by the name Nick P who did a wonderful job on my truck and kept it clean. He is very professional a.d explained fully what he would be doing to my truck. Had a great experience here and would recommend this service dept 100% More