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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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April 13, 2022

Thank you for making my visit quick and painless. It was great not to have to wait to long and to be on my way. More

by Erintracy1107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MAYDA URENA
Apr 14, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Erin, Thank you so much for your positive review! We are so glad that our team could provide you with a seamless, 5-star experience! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

April 13, 2022

Service department is very busy but they do there best to help you with your vehicle More

by Rogerwalter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe deguire
Apr 14, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Roger, Thank you for your 5-star rating! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Safe travels!

April 12, 2022

I was very pleased with the service department it a very easy and painless process. I was also please with the sales group I worked with in June when I purchased my vehicle. More

by Lisa
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amanda 5 stars
Apr 13, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Lisa, Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience! It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

April 10, 2022

They are very through and do a good job. The staff is always friendly and polite. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
Apr 11, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Bob, Thank you so much for your positive review! We are so glad that our team consistently provides you with top-notch service throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 10, 2022

The service department is super respectful, very informative and helpful in what i came in for. When they say they will call you back they do unlike dealerships who ignored me and did not help at al More

by Patrick Moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Polanco
Apr 11, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Patrick, Thank you for your 5-star rating! We are so glad that our team consistently provides you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future!

January 17, 2022

We had an excellent experience with the service department. They were courteous, kept their appointment times and it was a very easy process cess. More

by Jjsharrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Fallon
Jan 18, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star review! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction! We wish you safe travels.. We hope to see you again the next time your vehicle is ready for service!

January 03, 2022

Dear Empire Jeep, I came in for my first oil change and Dear Empire Jeep, I came in for my first oil change and was treated with great respect. I was in and out within 2 hours . I was given reports on a More

by auntie5626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Maestri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Pasquariello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance Fallon, Frank Perez, Vinson Noel, Celina Arevalo, Kimberly Jaramillo, Kimberly Caldwell
Jan 03, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ann Marie Jacobs, Thank you so much for your wonderful review! We are honored that you confided in us with your automotive needs, and we are so glad that our team took great care of you throughout your visit! It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service!

December 19, 2021

Brought my ram in for service and greeted righted away by the friendly valets who then proceeded to show me to the write up area. I was written up by a William Polanco who was very professional and courteous More

by NICKSTAR67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick P, William Polanco
Dec 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Nick, Thank you so much for your amazing review and recommendation! We are overjoyed that William and Nick provided you and your vehicle with great care throughout your visit! It is our pleasure to serve you. We wish you the safest of travels. We hope to see you again the next time your vehicle is ready for service!

December 17, 2021

Took me in right away and accomplished everything I needed to have taken care of in under 2 hours. More

by acamizzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Caruso, William Polanco
Dec 20, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! We are so glad that our team could get your automotive needs swiftly resolved. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

December 08, 2021

Best dealership. The service dept is unbelievable and nick p is the best mechanic there! More

by jodi511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas palesty, William Polanco
Dec 08, 2021 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jodi, Thank you so much for your wonderful review! Nike will be honored to hear of your kind words and to know how confident you are in his efforts! We greatly appreciate you confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service!

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