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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
382 Reviews

382 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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June 22, 2022

Excellent fair and reasonable trustworthy felt like my needs were their needs definitely will be going back in the future More

by klbrdg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Polanco
Jun 23, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a 5-star experience! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

June 21, 2022

Honest and reliable. Always service minded. The wait is not long. Fast check in and out. More

by Deangelisba
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sebor
Jun 22, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service! Safe travels!

June 09, 2022

Mayda Urena helped my with my car. My practically brand new JEEP had to be towed to Empire after a bad oil change at a non Jeep auto shop. Mayda helped alleviate an incredibly stressf More

by Horoszewsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda Urena & Alex
Jun 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Mayda and Alex took great care of you! Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 02, 2022

My service experience at Empire was very welcoming . Ms. Miyda Urena was very attentive and respectful of my time . She show concerned for both me and my vehicle which was very pleasant . Great customer More

by Ndunmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miyda Urena
Jun 03, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Mayda took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 31, 2022

Joe Deguire and everyone else in the service department did a GREAT job taking care of my Jeep! More

by kinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jun 01, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Joe and the team took great care of you and your vehicle throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

May 23, 2022

I have been using this Chrysler service department since the mid 80’s We buy our vehicles there only because of the service I will miss Tommy and Brian but can say without hesitation, I was very happy wi More

by png656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sebor
May 23, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are honored by your continued business, and we are so glad that our team could consistently provide you with top-notch service! We look forward to continue providing you and your vehicle with our best care in the years to come! Safe travels!

May 16, 2022

Mayda was amazing. She was so helpful in answering my questions about adding other services. More

by toastedmarshmellow9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda
May 17, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Mayda provided you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 09, 2022

A really good service experience. Mayda Urena helped me with my tire inflator issue. She was knowledgeable and nice. You need that these days. She was able to walk me thru what the More

by angeladeflorio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
May 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Mayda provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 30, 2022

Great dealership, very friendly and helpful and professional, WILL POLANCO, the service Manager helped me get my windshield replaced on my new 21 Wrangler Rubicon 392, he kept me in the loop with t More

by William H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Polanco
May 02, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

William, Thank you so much for your positive review and recommendation! We are so glad that Will provided you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

April 29, 2022

I bought my minivan in for some warranty work. Mayda Urena was my advisor and was extremely helpful in getting my issues resolved. My van was ready when promised. I will return here for service in More

by jaypeapee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda Urena, James Parkin, William Polanco
Apr 29, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Mayda could get your automotive needs efficiently taken care of. It is our pleasure to serve you. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

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