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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
382 Reviews

382 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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August 09, 2022

Nice service quick respond I like it very satisfied am I will come back soon thanks More

by montesitos1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Polanco
Aug 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently.

August 08, 2022

Best service department! Issues get resolved in a timely manner and they really do take care of their customers More

by Kocellomom3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda was also fabulous and very helpful!!, William Polanco
Aug 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

August 05, 2022

I went in for an oil change, staff was friendly and service was quick. Very satisfied. More

by Loren_loren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
Aug 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

August 05, 2022

Easy check-in, good service, always kept me aware of service they were providing, and how long it might take to complete the job. More

by Kentmeha3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 08, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 04, 2022

The service department I would give excellent+ rating. The sales team not so much I will be back for service thank you Rob Sebor and service crew More

by Drnock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 04, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Hello, Were sorry to hear that you have some concerns with our sales department. We would like to learn more of your experience with our sales team to better understand your concerns. Please contact Kyle Cadolino, General Manager, at 631-422-0123. Thank you!

August 01, 2022

Brought my Grand Cherokee for inspection and regular maintenance. Mayda is the absolute BEST!!! Been to many dealers over the years but Mayda in Service Dept makes the experience worthwhile. The kindest More

by gracenmercy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda
Aug 02, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are pleased that Mayda provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

July 26, 2022

Checking in my vehicle was easy and My service was done within the hour as promised! More

by Ana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure about the person who assisted
Jul 27, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Ana, thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

July 21, 2022

When I experienced difficulty with the power steering on my less than one year old leased Jeep, I called a couple of dealerships in my area for service. Not one called me back except Will Polanco from the More

by janet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Marino, William Polanco
Jul 22, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Janet, Thank you for taking the time to leave us this positive review! We are so glad that William and Christopher could get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 13, 2022

Rob Sebor was a pleasure to deal with his knowledge and experience made the service appointment a pleasure More

by Jeff110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sebor
Jul 14, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jeff, Thank you so much for your positive review! We are happy to hear that Rob provided you with top-notch service! We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 30, 2022

Good service, scheduled an oil change. Was in and out very quickly. No complaints. Look forward to continue going there for oil changes. Thanks. More

by gsingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Polanco
Jun 30, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Wishing you the safest of travels until we meet again!

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