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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews
Call Service Center (631) 422-0123

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

Sort by
September 25, 2022

It was much better this time than in the past. It was more welcoming and the service advisor was great More

by Kahl98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katya Valencia
Report | Print
Sep 27, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

Sep 27, 2022 -

Kahl98 responded

A+++

September 06, 2022

I was thoroughly impressed with the communication that I received from all members of the team. My service was quick and accurate and I understood every aspect of my repair I will be happy to get service at More

by Kasmiraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris?, William Polanco
Report | Print
Sep 07, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

August 29, 2022

I was also impressed with the very nice reps and how they made me feel at home! Chrysler is a very good car dealership and I am planning on buying another chrysler soon! More

by dinnergong
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with!

August 25, 2022

It was a pleasure to go to a dealership that was conveniently located to me!! I was impressed with the cleanliness of the facility and also how thorough everything was explained to me!! I found out More

by sderi10115
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe DeGuire
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Aug 25, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Joe provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 19, 2022

Been going there for 3 years. Service has been excellent on every visit. All my concerns addressed promptly and professionally. Maybe Irena was my service advisor. More

by rphil51
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May a urena
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Aug 19, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Mayda took great care of you during your most recent visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 18, 2022

Prompt professional service coupled with warranty information provided by Chris -results- happy customer— thx MH More

by Michael.hemberger26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris service manager
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Aug 18, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Michael, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, an we are pleased that Chris provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

August 13, 2022

Quick service. Was in and out in 40 mins for an oil change. Would recommend More

by JohnArnold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Katya Valencia
Report | Print
Aug 15, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

John, Thank you so much for your positive review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

August 11, 2022

I recently took my jeep grand Cherokee in for service and received fast friendly service from the servuce manager More

by Rdubya6969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Aug 15, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team provided you with top-notch service during your recent visit! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

August 09, 2022

Nice service quick respond I like it very satisfied am I will come back soon thanks More

by montesitos1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Polanco
Report | Print
Aug 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently.

August 08, 2022

Best service department! Issues get resolved in a timely manner and they really do take care of their customers More

by Kocellomom3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mayda was also fabulous and very helpful!!, William Polanco
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Aug 10, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

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