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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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January 11, 2023

Joe Deguire and Nicolette in service were very helpful on this visit. I had come in to have a dent fixed and asked Joe about the scheduled maintenance mailings/emails I had been receiving. Joe looked everyth More

by CRV2004girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire, Nicolette
Jan 19, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for taking the time to leave us this positive review! We are so glad that Joe and Nicolette took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 07, 2023

Robert Sebor has been extremely helpful and keeping me up to date on the progress of my car. Robert is very personable and it is a pleasure dealing with him. More

by ladyjm213
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sebor
Jan 11, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are delighted that Robert could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

January 03, 2023

Service was prompt. Mayda was friendly, helpful and efficient and kept us informed on the progress of the service. More

by ladyg1b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda
Jan 11, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Mayda provided you with nothing less. We hope to see you again the next time you are in need of automotive service!

January 03, 2023

Speedy drop off, reviewed reason for service and confirmed I was scheduled for all. Indicated it would take a few hours and if I didn’t have a ride one could be provided. Even put my car in the ch More

by Jsmith004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are delighted that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 21, 2022

Fantastic service advisor Fenix Villar. Extremely courteous and professional. Car was done on time with 0 issues. Would definitely recommend Empire to anyone and everyone. More

by hopthe8s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fenix Villar
Jan 11, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review and recommendation! We are delighted that Felix could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

December 16, 2022

I went to empire cjdr with a problem with my Jeep. I spoke to joe deguire I told him that I didn’t have an appointment he said wait let’s see what he could do fast forward joe was able to help me I’ More

by cdc924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Dec 20, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

cdc924, Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

December 16, 2022

Went for state inspection which was done expeditiously. Service adviser Joe Deguire was efficient and was very nice. More

by Doganay7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Dec 20, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Doganay7, Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

December 12, 2022

Service department was polite and timely. Communication was great and the vehicle was done in a reasonable amount of time. More

by Pjplus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Dec 15, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing the positive experience you had with our service department! We are happy to hear that our team could provide you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

December 12, 2022

Great staff. They are very helpful and always get the job done perfectly. They best at it More

by marcoly.orsel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Dec 15, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are so glad that our team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

December 09, 2022

The service department is great! Always a pleasure to deal with! Christopher was so helpful with checking in and going over my concerns! I highly recommend this dealership! More

by Jeann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 15, 2022 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jeann, Thank you so much for your excellent review and recommendation! We are delighted that Christopher and the team could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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