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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
382 Reviews
Call Service Center (631) 422-0123

382 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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April 18, 2023

Visited the service department today, i arrived a little earlier they were ready for me and was received very promptly and professionally. Great experience all around. Thank you. More

by Try4eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see his name here
Report | Print
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call fi there is ever anything more that we may help you with.

April 18, 2023

WHAT CAN I SAY EXCEPT THEY ARE ALL GREAT! ! THE SERVICE MANAGER, WILL POLANCO AWESOME. MY MECHANIC "BIG AL" TOOK CARE OF ALL MY ISSUES & GOT THE JOB DONE ASAP!! More

by HGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katya Valencia, Shameiqua Pittman, Karl Francis, Kimberly Jaramillo, William Polanco, Aisha Green, Jayson Glick
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Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are delighted that our team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 28, 2023

Great and quick service. I was very pleased with my experience in the West Islip location. More

by Lis
Recommend Dealer
Yes
Employees Worked With
I'm not certain of the employees name
Report | Print
Mar 30, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Lis, Thank you so much for your positive review! We are so glad that our team could provide you with quality and efficient service throughout your visit. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 21, 2023

They are amazing always do good work and work very fast very professional and motivated More

by Cadet#10459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Maestri
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katya Valencia, James Parkin, Terrance Fallon, William Polanco
Report | Print
Mar 23, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

March 13, 2023

Service was extremely fast and they made sure they took care of everything for me in a timely manner everything was clean also. More

by isaiahrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith frank , William Polanco
Report | Print
Mar 16, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Mar 16, 2023 -

isaiahrich responded

You’re welcome!

March 04, 2023

very friendly dealership, courteous employees tasty coffee. easy check in process and not too long of a wait I must mention that at check in salesperson MAYDA URENA was very helpful and informativ More

by mccormickk
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
Report | Print
Mar 08, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Mayda was both kind and informative. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 22, 2023

Joe DeGuire took care of my situation with great communication and personal service. I was in and out in 1 day More

by vkitt60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeGuire
Report | Print
Feb 24, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are happy to hear that Joe could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2023

I bring my 2021 Durango r/t to empire dodge for all services and have never had an issue getting an appointment or getting in and out in a timely fashion More

by RRRENNHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Polanco
Report | Print
Feb 24, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that our team could consistently provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

February 06, 2023

Great maintenance team. Joe DEGuire is knowledgeable and personable customer service rep. Concerned for customer. More

by Stoloffa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Deguire
Report | Print
Feb 09, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that joseph could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 25, 2023

Great service team. The Mayda kept me up to date on how long my car would take to get serviced and the whole process was made easy. More

by zjlchaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda , William Polanco
Report | Print
Jan 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are so glad that Mayda could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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