Back

Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

Sort by
May 09, 2023

The customer service was excellent. Very friendly and accommodating. Fast and efficient service . Great job! More

by jmld74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Jmld74, Thank you for taking your time to share this positive feedback with us. We hope to continue serving you and your automotive needs for many years to come.

May 08, 2023

Fenix Villar was my advisor and was very helpful and took my car in right away. Very pleased with this service advisor. He was able to answer all my questions I had and very patient. More

by Evdoxia.gonzalez529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fenix Villar
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Evdoxia.gonzalez529, Thank you for leaving Fenix this 5-star rating review! He will be proud to know his work ethic goes above and beyond towards our customer satisfaction. We look forward to the opportunity to serve you again.

May 05, 2023

Bought my truck through another local dealer and empire has done nothing but treated me and my vehicle top notch as if I purchased at empire they continue to improve and impress More

by RRRENNHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cadolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayda , William Polanco
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

RRRENNHACK, Thank you for taking the time to share this wonderful, 5-star review! We are honored to have satisfied your needs with friendly and efficient customer service. We look forward to continue serving you and your future automotive needs

May 01, 2023

Joe Deguire has always been a pleasure to work with. Apprecitate the professionalism that he always brings to the table. More

by Rwaibel30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
May 10, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Rwaibel30, Thank you for your positive review. We are glad to know that Joe consistently provide you with top-notch service. We hope that you continue to choose us for all your automotive needs.

April 25, 2023

Justin was amazing when I bought my Durango. Mayda in service is awesome. They both went above and beyond. They are an asset to this dealership. More

by Spanky4175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda in service and Justin in sales
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are so glad that Justin and Mayda could provide you with top-notch service. They definitely are assets to our team, and they will be delighted to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 22, 2023

I went into purchase three new tires, and the fourth one for a dollar on the Mopar sale. When checking in my vehicle at 7:00 a.m., he noticed there was a recall on my car that had not been fixed. He said he More

by Cynthia Krug
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Cynthia, Thank you for taking the time to leave us this wonderful review! We are happy to hear that Robert took great care of you and your automotive needs throughout your visit. Providing quality and efficient service is so important to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 20, 2023

The EMPIRE strikes Back. Exceptional work in observation attention to detail pointing out a issue that could have been costly. More

by MACH3RACING CEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Coyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Maestri
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Parkin, Terrance Fallon, William Polanco
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star rating! We are glad that our team could provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Apr 26, 2023 -

MACH3RACING CEO responded

Thank you.

April 18, 2023

WHAT CAN I SAY EXCEPT THEY ARE ALL GREAT! ! THE SERVICE MANAGER, WILL POLANCO AWESOME. MY MECHANIC "BIG AL" TOOK CARE OF ALL MY ISSUES & GOT THE JOB DONE ASAP!! More

by HGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katya Valencia, Shameiqua Pittman, Karl Francis, Kimberly Jaramillo, William Polanco, Aisha Green, Jayson Glick
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for sharing your positive experience with us! We are delighted that our team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 18, 2023

Visited the service department today, i arrived a little earlier they were ready for me and was received very promptly and professionally. Great experience all around. Thank you. More

by Try4eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see his name here
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call fi there is ever anything more that we may help you with.

April 18, 2023

Brought my vehicle in for an oil change along with some other issues I had been having and it was brought into the shop right away and looked at approximately 45 min later my vehicle was done and I was on More

by RRRENNHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Polanco
Apr 26, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your 5-star rating! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

...
16
...