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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
382 Reviews
Call Service Center (631) 422-0123

382 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

Sort by
June 20, 2023

Will is a pleasure to work with. He get all my 70 vans done on time and fast More

by Naderiprime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
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Jun 21, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving William this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of! We appreciate your business. Please do not hesitate to let us know if there is anything more that William or the team may help you with!

June 19, 2023

The service person was very pleasant and knowledgeable about the information I needed. He informed me about my vehicle in a prompt and professional manner and my car was serviced with outstanding work, th More

by Sisha.khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy receptionist , William Polanco
Report | Print
Jun 21, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Sisha, Thank you so much for your positive review! We are happy to hear that William was so helpful and informative and ensured your vehicular needs were thoroughly taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

June 19, 2023

Everything went well. Service employee was great and explained everything. Would recommend to my friends. More

by rkascsak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia
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Jun 21, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star review and recommendation! We are pleased that Katya could be of great assistance to you throughout your visit. We wish you safe travels. Please do not hesitate to let us know if there is anything more that Katya or the team may help you with!

June 16, 2023

Mayda is excellent and always helpful! She gets you in and out and is always courteous! More

by Coop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda in service
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Jun 16, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Mayda this wonderful review! We are pleased that she could be of assistance to you and ensure that your experience was smooth and efficient. It is our pleasure to serve you. Please do not hesitate to let us know how Mayda and the team may serve you again!

June 13, 2023

Great service always helpful and convenient. They did above and beyond to accommodate me while servicing my vehicle More

by Giofrabasile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda
Report | Print
Jun 14, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your excellent review! We are pleased we could provide you with the quality service you so much deserve. We thank you for confiding in our dealership with your automotive needs. Please drive safely, and be sure to let us know how we may be of further assistance to you in the future!

June 05, 2023

I had to bring my vehicle in for minor issues. The dealership did not have the parts even though tried desperately to find parts at other dealerships. They ordered the parts for me and will advice More

by TONISBMW
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Lopez, Mark Ospina, Tony Ferrara, Javier
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Jun 06, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your 5-star review! We are so glad that our team could put you at ease and ensure that your needs were taken care of. Your safety and satisfaction are of the utmost importance to us. Please don't hesitate to give us a call if you ever have any further questions or concerns!

May 27, 2023

Great customer service joe was filled with knowledge and very professional i will be back More

by Alexarias3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lamberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Lenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Schnettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Losco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katya Valencia, James Parkin, Terrance Fallon, William Polanco
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Jun 02, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are thrilled that Joseph could be of valuable assistance to you throughout your visit. We look forward to continue providing you and your vehicle with our best care in your visits to come!

May 26, 2023

Joe Deguire was very knowledgeable about Jeep service and he listened to our concerns. It was a pleasure meeting him. More

by Buck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Report | Print
Jun 02, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Joe this 5-star rating! We are delighted that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your Jeep's needs in any way possible. Please do not hesitate to give u a call if you ever have any further questions or concerns.

May 25, 2023

Will Polanco and Mayda Urena were both Great to work with on servicing my SRT Durango. More

by LIDurangoRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayda Urena, William Polanco
Report | Print
Jun 02, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your positive review! We are so glad that Will and Mayda could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 24, 2023

Dealership goes out of there way to ensure customer satisfaction with courtesy perks and constant communication. More

by treble122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katya Valencia
Report | Print
Jun 02, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your wonderful review! We are happy to hear that our team could provide you with 5-star service. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

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