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Empire Chrysler Jeep Dodge Ram - Service Center

West Islip, NY

4.9
380 Reviews

380 Reviews of Empire Chrysler Jeep Dodge Ram - Service Center

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July 10, 2023

Empire dodge never ceases to amaze me in the level of customer satisfaction and there need to always be better at every visit More

by RRRENNHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maida , William Polanco
Jul 13, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your excellent review! It is always our goal to better our dealership in every way possible, and we are pleased that your experiences with us continually meet your satisfaction. We are so appreciative of your business, and we will certainly provide you with nothing less than the same quality care in your visits to come!

July 05, 2023

Will has been an awesome person to work with. He did everything to get my vehicle back to me quickly More

by Naderiprime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Jul 06, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Will this 5-star review! We are pleased that he could get you and your automotive needs swiftly taken care of. It is our pleasure to serve you. Please be sure to give us a call if there is ever anything more that Will or the team may help you with!

July 03, 2023

We had a wonderful experience. I highly recommend Empire. We had our service done in one day given a loaner car and everything went smoothly. More

by paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cadolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sebor and Nicolette Carmine
Jul 06, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Paula, Thank you so much for your positive review and recommendation! We are so glad that our team could be of assistance to you and ensure your experience was smooth and hassle-free. We appreciate your business, and we hope to see you again the next time your vehicle is ready for service!

June 30, 2023

The whole experience was exceptional and truly appreciated thanks to Mayda Urena So once again thank you. More

by BigRed2016
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
Jun 30, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Mayda this excellent review! We are pleased that she could provide you with the quality experience you so much deserve. We appreciate your business. Please do not hesitate to give us a call if there is anything more that Mayda or the team may help you with!

June 29, 2023

GREAT SERVICE FORM MAYDA AT THE DEALERSHIP VERY ATTENTIVE I COULD NOT RECCOMEND HER ENOUGH More

by Giancarlo Fransvea
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MAYDA URENA
Jun 30, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Giancarlo, Thank you for leaving Mayda this 5-star review and recommendation! She will be honored to know how greatly you valued her assistance. We appreciate your business. Please do not hesitate to let us know if there is anything more that she or the team may help you with!

June 27, 2023

Service member Mayda was great. She was very clear on the device I was getting. Give a 10+. As for the waiting time and the service I received from the Service Managers Will and Mik More

by Snow2150
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mayda, William Polanco
Jun 30, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for your feedback. It is always a pleasure to hear from our guests, as we strive to enhance your experiences in any way possible. We are happy to hear that Mayda took great care of you. Please feel free to give us a call if there is anything more that you would like to discuss further. Thank you!

June 23, 2023

The dealership was attentive and responsive to my needs and the employees were all very friendly. My service manager Joe Deguire was very thorough explaining everything to me and quick to update me. More

by ccicola
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Deguire
Jun 25, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you so much for your positive review! We are happy to hear that Joe took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

June 22, 2023

Mayda Urena was very kind and quick with the check-in process and explained my documents efficiently to get me on my way. Made getting my vehicle inspected a breeze! Thank you! More

by DR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mayda Urena
Jun 23, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving Mayda this excellent review! We are pleased that she could get you in and get your automotive needs seamlessly taken care of! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future!

June 20, 2023

Will is a pleasure to work with. He get all my 70 vans done on time and fast More

by Naderiprime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Polanco
Jun 21, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Thank you for leaving William this 5-star review! We are pleased that he could get you and your automotive needs efficiently taken care of! We appreciate your business. Please do not hesitate to let us know if there is anything more that William or the team may help you with!

June 19, 2023

The service person was very pleasant and knowledgeable about the information I needed. He informed me about my vehicle in a prompt and professional manner and my car was serviced with outstanding work, th More

by Sisha.khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy receptionist , William Polanco
Jun 21, 2023 -

Empire Chrysler Jeep Dodge Ram of West Islip responded

Sisha, Thank you so much for your positive review! We are happy to hear that William was so helpful and informative and ensured your vehicular needs were thoroughly taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

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